• EReplacements

EReplacements

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

EReplacements has a rating of 3.5 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. EReplacements ranks 28th among Tools sites.

  • Service
    3
  • Value
    4
  • Shipping
    5
  • Returns
    2
  • Quality
    4
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
See all photos
How would you rate EReplacements?
Top Positive Review

“Lawn Mower Replacement Parts”

THOMAS D.
2/26/22

Excellent customer service and quick delivery. I have purchased several times from this site and will continue to use them for my spare parts needs.

Top Critical Review

“Unresponsive dealer”

Paul B.
1/5/21

Ordered part on 12/17. Received notification part was shipped to usps on 12/18. It is 1/6 and usps has not received the order. Trying to contact company only got me robot response with no chance of human interaction. For a company that charges 14.35 shipping you would expect better service.

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user thomasd1717
1 review
0 helpful votes
February 26th, 2022

Excellent customer service and quick delivery. I have purchased several times from this site and will continue to use them for my spare parts needs.

Products used:
Grass bag frame and lawn mower wheels.

Service
Value
Shipping
Quality
Thumbnail of user jamesf2056
1 review
0 helpful votes
December 29th, 2020
Verified purchase

I am about to send the part I ordered back. Reason being the diagram was wrong on the exploded view. I needed a double lamp socket and a single was sent. Good thing I printed out a return label which will make the job easier! If by chance a double socket is available I would appreciate it being sent at no charge. Once receiving the double socket I will gladly return the single

Thumbnail of user kermitl11
1 review
0 helpful votes
June 10th, 2021

Sadly after waiting 6 months for a Skill battery, the one that arrived was for a Bosch tool! The accompanying order was for a Skill tool though.
So I think it was about 10% right.

Thumbnail of user deedeek11
1 review
0 helpful votes
June 11th, 2022

The belt that was sent was the one I ordered for my Craftsman riding mower, but when I was trying to determine which belt was needed, I assumed (wrongly) that it was the one labeled drive belt, since the one I needed was the one to make the mower go (i. E., drive it). This is apparently the one for the deck. So my husband ordered another belt which said drive belt, but it turned out that this one was also the wrong one (it was the short one for something). So now we're waiting to receive the third and last possibility for belts, and hopefully this one will be right.

Thumbnail of user bernies67
1 review
0 helpful votes
September 24th, 2021

I had no trouble finding and ordering the part I needed for my 20 year old weed trimmer. As soon as I entered the part number, they had it right away. Would definitely use replacement again. TOTALLY SATISFIED!

Tip for consumers:
Easy to use.

Products used:
Blade and guard For Toro weed trimmer.

Service
Value
Shipping
Quality
Thumbnail of user malcolmm163
1 review
0 helpful votes
June 2nd, 2021
Verified purchase

Not only do they have the parts I have needed, but lotsa videos on how to "do the repair". If they do not have the part in stock, it is usually because the manufacturer quit making it!

Tip for consumers:
If you haven't replaced a particular part on a tool you suspect has failed, look at the videos that ereplacement offers.It can't get easier than that!

Products used:
Repair/replacement parts for power tools.

Thumbnail of user mariad2286
1 review
0 helpful votes
September 11th, 2023

Nothing to say, I just order the part, only thing is that it was not the right one and now I just have a carafe that does not fit in my coffee machine

Products used:
I did not ask if I could return the item so I don't know if that was possible, and/or if they would have given me a full refund. The shipping was more than the item so I don't think I would like to pay more to ship it back so I am stuck with something that is not the right size for my machine

Value
Shipping
Quality
Thumbnail of user chriss3488
1 review
0 helpful votes
December 24th, 2021

We I need a part for my equipment I know where to find it. Saves me lots of money from the repair shops. Keeps my older tool running which keeps me happy.

Tip for consumers:
Look hard at a couple sites to confirm part numbers

Products used:
Belts and switches

Service
Value
Shipping
Returns
Quality
Thumbnail of user soniab221
1 review
0 helpful votes
February 2nd, 2022

They had the exact part I needed to repair a faucet. The tool i needed was even included. Fast service and delivery.

Thumbnail of user aletal3
2 reviews
0 helpful votes
September 28th, 2021

The quality of this part is much better than the others I have purchased on line. The belt is much like the original that lasted 5 years.

Thumbnail of user hopep71
2 reviews
0 helpful votes
November 28th, 2022

I needed to find a replacement for a Breville toaster oven, and was thrilled to get two. The cost of shipping is expensive, but the products are perfect and I will them for years.

Thumbnail of user joeo511
1 review
0 helpful votes
June 2nd, 2022

Very professional. Knew exactly what I needed. Would highly recommend to anyone if there is a problem locating parts from other sources.

Thumbnail of user paulb2551
1 review
0 helpful votes
January 5th, 2021

Ordered part on 12/17. Received notification part was shipped to usps on 12/18. It is 1/6 and usps has not received the order. Trying to contact company only got me robot response with no chance of human interaction. For a company that charges 14.35 shipping you would expect better service.

Thumbnail of user nelsonl145
1 review
0 helpful votes
March 1st, 2021

Still have not received my order. I have filed a claim with the post office. Contacted replacements by email. No response from anyone.

Thumbnail of user daves2119
1 review
0 helpful votes
January 20th, 2024

I ordered 2 cables for my snow blower. Realizing they were the wrongs ones (same day) I tried to cancel the order and could not. I tried calling but got a recording. I have emailed them 3 times with no answer. 15 days later the order has not arrived, was not canceled, and I have not been refunded. I had to contact my bank to dispute the charges. Order # *******

Shipping
Returns
Thumbnail of user danielleh188
1 review
0 helpful votes
October 15th, 2019

I have bank statements showing where the money was taken off my card but they don't have any record of if. How convenient. ROBBERS. These people took food off of my kids table. I wouldnt even give them 1 star but I can't post this without it

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about EReplacements?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about EReplacements?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business