• ESourceParts

Overview

ESourceParts has a rating of 3.86 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. ESourceParts ranks 9th among Iphone sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    4

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
How would you rate ESourceParts?
Top Positive Review

“Best online store for Cell phone Parts”

Jack R.
9/23/20

This is hands down the best online store for your parts. I made multiple purchase parts for my Switch and they work perfectly. Highly recommend you buying here. Kudos to you guys on staying open at these trying times. I really appreciate the switch processing and delivery for the orders as well. Nothing short of a full 5/5 is sufficient to describe the level of service and quality of the product I have received.

Top Critical Review

“Selling used parts as new”

Kate G.
8/19/21

I purchased a samsung s8 screen from esource. When I recieved it, the frame around it had clearly been used and was scratched. I sent it back and requested a new one. The second one I recieved was in the same obviously used condition. I asked them to just please send a new screen, I didn't even want the frame. When they recieved the second used screen and frame back from me they just refunded the purchase and told me it was sold as refurbished and it was my own fault for buying it. I read through the description which is currently online and it very clearly states "ALL NEW" in multiple bullet points about the product. They have crappy products, they aren't accurate with thier descriptions online, and their customer service in the end just sucks. They try to pass used stuff off as new and hope you don't notice. Definitely go elsewhere. They wasted a disgusting amount of my time.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user jackr531
1 review
0 helpful votes
September 23rd, 2020

This is hands down the best online store for your parts. I made multiple purchase parts for my Switch and they work perfectly. Highly recommend you buying here. Kudos to you guys on staying open at these trying times. I really appreciate the switch processing and delivery for the orders as well. Nothing short of a full 5/5 is sufficient to describe the level of service and quality of the product I have received.

Thumbnail of user michaelq628
2 reviews
0 helpful votes
July 30th, 2023

I've called in for help with finding the right parts for my IPHONE. FARDY! WOW. WHAT AN AMAZING GENTLEMAN TO TALK TO, HE WENT BEYOND THE LINE OF DUTY FOR ME, I HAVE TO DEFINITELY SAY THAT THIS MAN (FRADY) IS A MAN THAT CARES ABOUT THE COMPANY ESOURCE PARTS, I WOULD SUGGEST TO THE COMPANY, NEVER LOSE THIS EMPLOYEE, HE MAKES YOUR COMPANY, WANTING ME TO CALL BACK, WHENEVER I NEED A PART FOR MY IPHONE. I WOULD SUGGEST TO GIVE THIS GENTLEMAN A RAISE IN PAY, FRADY THANK YOU FOR YOUR KINDNESS! SINCRELY, MICHAEL VINCENT/RED DEER/AB.

Tip for consumers:
BEST PLACE TO BUY ANYTHING FOR YOUR IPHONE.

Products used:
MICROPHONE, IPHONE SCREEN, IPHONE BACK OF PHONE CASE AND A SCREEN SAVER.

Service
Value
Shipping
Returns
Quality
Thumbnail of user johna4124
1 review
0 helpful votes
July 6th, 2022

My part was defective and they were quick to return my email. I contacted them the day i recieved my item. I decided to stop by the following day and bring the part in over shipping it back and waiting. They were very curtious and had a replacement for me right on the spot. My phone works great now Thanks guys!

Products used:
Digitizer and screen rufurbished for a note 5

Service
Value
Shipping
Returns
Quality
Thumbnail of user georget711
2 reviews
0 helpful votes
April 20th, 2021

Quick and great service. Phoned me right away when to fix a problem I didn't even know existed. Also Very good pricing, Fast delivery.

Thumbnail of user aldfsma
1 review
0 helpful votes
January 30th, 2024

When it arrived, the iphone 12 pro max LCD bezels were uneven, without this being shown or told at all on their website. Flex cable was also stupidly delicate.

Products used:
none

Value
Shipping
Quality
Thumbnail of user kateg216
2 reviews
3 helpful votes
August 19th, 2021

I purchased a samsung s8 screen from esource. When I recieved it, the frame around it had clearly been used and was scratched. I sent it back and requested a new one. The second one I recieved was in the same obviously used condition.

I asked them to just please send a new screen, I didn't even want the frame. When they recieved the second used screen and frame back from me they just refunded the purchase and told me it was sold as refurbished and it was my own fault for buying it.

I read through the description which is currently online and it very clearly states "ALL NEW" in multiple bullet points about the product.

They have crappy products, they aren't accurate with thier descriptions online, and their customer service in the end just sucks. They try to pass used stuff off as new and hope you don't notice.

Definitely go elsewhere. They wasted a disgusting amount of my time.

Service
Value
Shipping
Returns
Quality
Thumbnail of user henryc711
1 review
0 helpful votes
March 4th, 2022

Happy to Purchase high-quality iPhone parts at a low cost. For wholesale

Purchasers, we have exceptional deals on cell phone parts canada such as glass and screen repair.

Service

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Thumbnail of user esourcep1
esource p.
Typically does not respond to reviews

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