eTags has a rating of 4.44 stars from 410,836 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eTags most frequently mention great service, credit card, and registration renewal. eTags ranks 1st among DMV Other sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 hours
You sent, and charged me twice for my sticker and registration for tag JGI. I53. Please refund one of them or I will have to contact my credit card company to dispute the transaction duplicate. Thank you. The other 3 were fine. Samantha DeVine *******389
For $50, the tags should have been hand delivered in a silver platter with caviar. Now I'm doing your work for you by confirming delivery? Didn't Biden pass legislation on scam fees. This is taking advantage of people by forcing an extra charge on them for something people need to do every year. Drop the price by 80% and then I'll give you another star for moving up from scam to hustle. Just because I have to renew my vehicle registration, it shouldn't make me a mark.
Just like in the past, your company comes thru with my order request and keeps me informed on when it's being placed in the mail to me! Awesome employees working for this company Etags! I will continue to tell friends, this is the only way to get your motor vehicle services done without leaving your Recliner and driving to the Motor Vehicle Building and waist your time standing in long lines to get it there!
You sent, and charged me twice for my sticker and registration for tag JGI. I53. Please refund one of them or I will have to contact my credit card company to dispute the transaction duplicate.
Thank you. The other 3 were fine.
Samantha DeVine
*******389
I was very happy with the quick response and delivery of my online request of etags. Thank you.
Saved me the hassle of going to DMV, waiting on line for hours just to update registration and get tags. Your web site was soooo easy to use. And the tags arrived as promised. 5 stars... very happy, the extra cost was worth not being exposed to any possible sickness while waiting in line at DMV. THANK YOU so very much. You will have a return customer and will be telling all my friends, neighbors, and family about your 5 Star service you rendered to me. Thanks again.
Pedro. O
San Diego, California
Thank YOU Pedro! We appreciate you taking the time to write.
When I entered my license plate online, I was informed no such plate existed. When I tried a second time, I was (erroneously) informed that I already had renewed my registration. I ignored that and used the VIN to complete the order. There was explanation as to why the fee was not $135. The vehicle has two owners, but the online procedure provided no way to enter the second owner's name.
Ordering my tags online was a very easy process and saved me a trip to the motor vehicle department. It was also very expeditious and I received the tags very quickly. This is a great process. Thank you for your assistance.
We thank you for the nice review Mary.
Very easy to navigate. Did not take long to submit my order, just a few simple questions and I was good to go! I will definitely use again.
Do not rely on the time table they use. No contact information. The web site to input you request and information leaves room for improvement.
Hi John, sorry to hear that you had not had a satisfactory experience. Please provide your order ID or plate/VIN number and we will be sure to have someone contact you. Looking forward to hearing from you.
It was very good service. Quite impressive.
The title reached on time and was exactly what I needed.
This is great to hear! Thank you for sharing, Swapnil.
Experience was easy and quick but I only need replacement of registration. Already have my tag on my license plate that reads 07/21. Thank you.
I wish I'd gotten more reminders that my renewal was due, so that it didn't become overdue and more expensive, due only to my worsening memory. I think seniors should be cut some slack here, and not charged these late fees, as long as they do pay in some reasonable amount of time. Especially low income seniors like myself who will have to find the extra money in my essentials' budget, like heat in the winter, food, and medical expenses.
Lee County is lucky to have such an effective and fast on line service.
Thanks for the great service!
this is the first time ever having to pay more than the stated registration renewal. The extra fees were totally not expected nor was I apprised of them or of possible extra fees at anytime. It is not ok. I thought DMV was becoming more customer friendly. There is aneed for better and improved communication.
The simplest, quickest, most efficient way to renew registrations. BAM. From log on to delivery was three days. Great!
I was skeptical at first, but six weeks after my order I received both my NPO Registration & Duplicate Title.
After getting burned by both AAA and the DMV, eTags navigated the order with bi-weekly updates.
Thx Mike F.
Tip for consumers:
👍🏼👍🏼
Products used:
Title Duplicate & Registration out of State
Thank you for taking the time to write this review Mike. We have shared with Pricila along with the rest of the company. We appreciate you!
ETags provides a reliable and convenient service that I used to change the title to a car gifted to me into my name and obtain a new license plate and registration for the vehicle. I signed all documents September 27 and received the new documents in the mail with regular delivery (not priority) on October 11. Paid a little more than going to the DMV myself, but the DMV didn't have any appointments right away so I went ETags instead and I do not regret it. I did utilize customer service which is done through email and Juan was very helpful and always responded quickly- either same day or the next day.
Thank you Stephanie. We really appreciate you taking the time to share this.
Question about starting date for insurance was confusing because I didn't know whether you want the current or the date that it renews to cover 2020-2021.
Etags is a great option with payment plans available, which makes it affordable and easy to use to address all your DMV registration needs.
Tip for consumers:
Easy to use and optional payment plans to make it more affordable.
Products used:
DMV Registration
Thank you for take time to share Marcus. Safe Driving!
Too expensive - need to change laws only works for people who do not have insurance and drive their cars. We that pay get screwed. Socialism is alive and well, how sad
The website was simple to use and very convenient. My tags came within a few days. I would use this service again. Thank you!
I have been using them for years without any issues. Fast Service, orders tags and 3 days later they were in my mailbox. Excellent Service.
Thank you for your loyalty Mark.
Ease of ordering is great but at the end the $6.95 "Rush" was quick. I did not want it but accidentally clicked yes. wish there was a "are you sure" question or something
VERY GOOD!! Much better than trying to go into a closed office. I mailed the payment in last month, but it never went thru. thanks.
I have never renewed a registration online. Website was very easy to navigate. Liked the fact I kept getting emails with updates on my registration renewal, so I knew where my request was at. To my surprised, I received it in the mail sooner than expected. Definitely recommend it and will renew my plate in 2 years again.
Products used:
Renewal on my car registration
This is music to our ears! Thank you for sharing, Soraya.
eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
eTags Launches Registration Renewal Service in Florida in December 2014. eTags Launches Registration Renewal Service in California in September 2015. eTags Launches Registration Renewal Service in Maryland in October 2016
Thank you Yvonne!