EUPays

EUpays and firstdata merchant services both are same company, We processed with them ******* GBP, on time of payment said we will send it next week due to delay they gave us fake wire copy stating wire came back when we asked for wire copy no reply stating we rushed wire and donot stop processing. We checked with intermidoary bank as well there was no remittance, Crap people again asked USA UK INDIA account we gave to those bastard then after we got reply. Here is their last email-

From: EUPays <*******@eupays.com>
Date: Mon, Sep 2,2019 at 8:04 AM
Subject: Re: CRX Affordable HPS settlement
To: CRX AFFORDABLEHPS <*******@gmail.com>

Dear Sir,

Sorry for the delay in replying where as in between we tried to transfer $10 to check if your account can accept that; however I am afraid it got refused as usual.
Do you have any other account where we can try to initiate the transfer? Can be in UK, USA or India?
I understand this is really very frustrating for you however I can assure you to the best of my knowledge that we tried to transfer the funds three times and every-time it got declined and was returned back to our acquirer.

Regards
Joanna Cunningham
For EU Pays( Merchant Specialist)
In Sales International
Merchant Onboarding
Tel: *******760

But to LET YOU KNOW BOYS YOU GOT INTO WRONG HAND WILL GET MONEY FROM UR DAD ALSO WAIT AND WATCH.

I was promised for transaction rate of 1.5% I'm also copying the email of the business proposal sent by Kenneth.

When I received the settlement I was charged 2.5% rather 1.5% percent

Also the International wire took five days to receive in my account

That is not So fair.

In general cases international wire takes only two days.

Refer their email below:

Good Afternoon Mr. Powel,

Congratulations!

Your Merchant Master ID is *******for VISA and Master
Amex account is not approved yet and it will take another 14 days (If approved)

For Visa and Master Card the transaction Fee is 1.5%

Amex might incur addition fee in future if approved.

You will be happy to know that if you are approved with us, the first 10,000 transaction will not incur any transaction fee, so by definition what ever you process, that will be paid to you without any deduction.

After 10,000, you will be charged 1.5% per transaction for all cards (Via, Master And Amex) and 0.20 as Transaction Charge, there fore if you process 100, you will get 88.30 ( 10,00 is for reserve which is paid as it is on completing 90 days after transaction

The set up cost for MID is 490,00 (TAX inclusive)

This guys (Eupays) are big frauds! On take setup fee and dont provide working account.! And Now one will be available when you conatct.!

Below are this Frauds Contact details:
*******@eupays.com,
*******@eupays.com,
*******@eupays.com,
*******@eupays.com,
*******@eupays.com

Tollfree:*******300
Atuls Number:*******139

Auto reply mail: 11th Oct, 2017
Fraud Company#eupays > 48 hours has not yet completed
Never ever get into this trap
----------------------------------------
Dear Business Partner

We appreciate your concern raised on via Service Ticket Number 564***** for your Merchant Account 656*****

I would be happy to assist you further for the same. Refer below my response for your query.

Your MID is under risk review and we will get back to you in the next 48Hrs. Also, its requested to delete the review on the internet posted by you.

Dont respond this email as this is a system generated response email chain and we wont be able to reply from this mail box, if you wish to raise another query please feel free to raise another Ticket and we will be able to resolve it.

Ticket Position: Closed

We appreciate your business with us.
Lewis Gill
EU Pays.com
--------------------------------------------------------

First of all EUpays registered nowhere, EUpays are bunch of Insia based people.
I had account with EUpays. Everything work fine but when I asked for payout customer adviser behaviour changed. I asked many times for payout but every time same reply. We had technical issue and dealing with this issue. They do not bother to reply to my email now. I been in touch with company house in Poland but they advise thatNO COMPANY IS REGISTERED IN NAME OF EUPAYS S. A OR EUROPE PAYMENTS S. A Poland address on website is hotel address and because they idiots have no business or link in poland so they dont know how address system works in Poland. 9-471 Gdansk WRONG FORMAT Address in USA(Global Park) also hotel address. Contact numbers USA, Poland, Lithiuania all are virtual phone numbers and receiver will be based in INDIA. They only reply or talk on SKPYE but not by email or over phone. If customer wants to join them than they will happy to talk over phone or reply to your emails. LETS talk about payment system. Payment processing system is horrible. Credit card processing system mean online and quick service. But EUPAYS is completely offline. They manually accept or declined card payment in eupays merchant area. But approved payment is not guarantee that you will receive that payment. Lately they can change to declined or error. Minimum payment approval time 12 hour. Normally credit card processing take few seconds. I did left negative feedback couple of months ago because I was tired of asking my payout. Customer adviser told me that First I have to remove my negative feedback than they will release my payout and still nothing. Havent give up yet. Please Dont Trust on Positive reviews all are Fake. INTERNATIONAL CLIENTS STAY AWAY FROM THIS INDIA BASED COMPANY

Cannot say I am very satisfied with this company but at this stage I dont find a better solution.
Their charges are less but AMEX cards gets declined.
Also, IVR support system is mostly in German language so even if I connect to their German number I cant understand their language.

Amex cards get declined mostly which decreases the sales.
Also, daily batch settlement is not available

Its been 3 months now, I processed EUR, 19,000 but the sale on the dash board is showing 18,200 only. Where is the another 800 EUR?

Also, when I speak to their service agent they speak German only, I am from India how the hell I can understand the German language.
I am still with this bogus company because they do settlements on time and their charges are very less comparatively.

I like the fact that hooking up the payment system is really quick and that you can add your credit card in a few simple steps.

The merchant panel is very interactive and easy to use. It helps me to analysis my transaction and set future target for my business.

I am here to evaluate the merchant services of my payment processor EU Pays. They are serving up to my expectations. The payment success rate is good, and I am getting payouts on time. The only I have with them is with their clause of holding a portion of my payout. They call it Standby Balance. I have asked them to release this portion of my money but they have never cleared when they will release it. That is my money and I should be paid full amount.