FARMASI has a rating of 2.96 stars from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FARMASI most frequently mention customer service problems. FARMASI ranks 375th among Hair Care sites.
This company does not typically respond to reviews
No positive highlights yet
I just want to say that Ms. Karen Austin from Giles co Virginia is the best salesperson that I have ever seen. She gets on online and puts her make up on and describes each and every thing she is applying in great detail. She is number one in my book. Although I have never tried the products she is making me want to! She is very beautiful and has such a positive attitude. Sharon Martin
I came across the products of this company by accident, the lady who presents them was very convincing, I even contacted her because I was interested in cooperation, but I regret that I did not only that the products caused me a rash, but also the lady who is a representative in Southampton was very arrogant never again
I came across the products of this company by accident, the lady who presents them was very convincing, I even contacted her because I was interested in cooperation, but I regret that I did not only that the products caused me a rash, but also the lady who is a representative in Southampton was very arrogant never again
I just want to say that Ms. Karen Austin from Giles co Virginia is the best salesperson that I have ever seen. She gets on online and puts her make up on and describes each and every thing she is applying in great detail. She is number one in my book. Although I have never tried the products she is making me want to! She is very beautiful and has such a positive attitude. Sharon Martin
Shame that Farmasi doesn't care that Seriae Wilson (BI) smokes, cusses and even cusses at her children and has no teeth and uses other products of which she states some are better than Farmasi - but farmasi only cares about the money and will make fun of her followers as well and has facial hair (see left side of pic) has tattoos - cannot believe they let her represent this company and does not file taxes and is allowed to promote and get commission from Spoiled Lips Cosmetics
Great products made from pure ingredients that do not cause any harm to skin as many of the popular brands can. I switched to FARMASI after having a bad reaction to a major brand and I'll never look back. Has immensely improved my skin and I'm 63.
Products used:
Skin care and cosmetics.
I have been ordering the Zen Mascara for some time now and absolutely loved it until my last order. Until now every tube I have ordered came wrapped in a plastic sheath. The 2 I received recently both had an ingredient sticker as the "seal" which left a sticky residue on the tube but main issue is both tubes were practically dried up. Very concerned that they were used and returned to company which then stuck a seal sticker on it and resold for new product. Extremely disappointed
I just joined Farmasi in Feb. 2022 and the first thing I bought was the Resurface Skincare Line. I took a before and after photo and I absolutely see the difference in reduction of my fine lines, wrinkles and texture of my skin. I was Rep for another beauty company and the products I used with them didn't give the same results I got from the Farmasi products. Needless to say, I will stick with the Farmasi skincare products. I posted these photos just so you can see the difference after using this skincare line for only a month so far.
Tip for consumers:
If your not sure about buying the full size Farmasi Skincae and makeup lines, we have sample sizes for some of our products that you can buy and try. This way you will know exactly what works for you before buying the full size product. Here is my link:
https://farmasi.ca/jackiefleming
Products used:
I use the Resurface Skincare Line, the hand Creams, the foot scrub, the body wash, the calendula balsam and the paprika body cream.
I became a BI the day it started in Canada. We had no quotas then, it was new and they were after getting reps. Then the courier sent my kit back not once but 3 times. I never did receive it. After many calls they finally reimbursed me. Covid hit and no one was buying it in my area. I ordered for myself. Now I am a senior and they won't extend the 6 month rule for one month. Notifying me 4 days before I got booted that I needed to spend more money to stay active. Not sure when the quota thing started as it was NOT there when they opened in Canada, no matter what they say. There face creams are overrated also and not worth the money. They needed more colours for shadows, lipstick and blush also. The concealer is not light at all, but on the orangey side and more of a beige. I opened the mascara that was 2 in 1 and the thing came apart, the mascara was fully on the brush and I had to scrape it off, the second tube was a Zen and it was dried out. Company needs to smarten up. The only reason they get reps is because the cost to join is less than others. I am going back to the pink cadillac company.
Products used:
Mascara and foundation, serum and moisturizer
These products are off the chain! Absolutely love the Rose collection! Vegan mascara now. Best company to work with and do business with. Very pleased.
Products used:
I’ve used all of them.
I have tried all their mascaras and all of them were dry and didn't last long. It seems they only put a small amount in each tube. I bought shaving creme for my sons and the creme was impossible to get out of the can. I ordered shampoo and the bottles were small for the price. I became a rep and talked about my concerns to Caron Burns my rep and I was told in a very stern way to never say anything negative about the products. She kicked me out of her FB chat because I had concerns. It seems she is only concerned about making money and doesn't care what she is selling. Not a good experience.
Fraud, false information, deceptive company I don't recommend this to anybody. Stay away from this company they will take you money and close your account without even sending an email.
I signed up in October of 2020 and they
They encourage you to sign up even if it is just for the discount and highlight that there are no quotas... then surprise! They added quotas. The company never even sent an email with this any information about the quotas starting a month after I signed up. I only found out my account was deactivated when my sponsor told me her account has been suspended. Now I can't buy or sell and they kept my $ shame. The customer services rep said the information they have from the managers is that they can't do anything the changes are done and in order to become active again you have to buy another membership with quotas or be a customer what a scheme!
Tip for consumers:
The products are pretty good but shipping is ridiculous
Products used:
Garlic shampoo
Hello Zulma. We are sorry to hear you feel this way. Accounts that do not accumulate 125PV in a 90-day period are automatically suspended due to our policy 10.2A. We apologize for any inconvenience this may have caused. Your feedback will be shared with our team. Should you need assistance, please contact us from the FARMASiUS.com website or give us a call at (833) 432-7627 - US or (866) 967-6014 - Puerto Rico. We are available Monday-Friday, from 8am-9pm ET.
I just started purchasing items from Farmasi this year and so far I have been extremely pleased with the quality for the price. It is not extravagant. I love the nail polish. It holds up well, and can last me for about a week with no chips. It is a lot better than many I have tried. I really like the mono eye shadow, lip scrub and matt liquid lipstick also. I am also impressed with Mr Wipes multi purpose cleanser and Mr Wipes laundry detergent. I plan to continue to buy from Farmasi.
Products used:
Mr Wipes multi purpose cleanser, laundry detergent, mono eye shadows, liquid matt lip gloss, lip scrub, nail polish
Where to start, I sold for this company for a year. Their skincare is one of the worst skincare I've ever used! Age reversist serum actually has carrageenan in it which clogs your pores! The customer service sucks! And shipping takes 3 weeks! Give it thumbs down!
Hello Christy!
Thank you for taking the time to provide feedback on our Skin-care line, here at FARMASi we feedback such as these very seriously in order to better our services for our consumers. We take great pride in making sure our products and ingredients are of the highest quality.
If you have any further questions or concerns please feel free to contact us.
Have a great day
FARMASi Consumer Service
I will no longer purchase products with this company when they allow representatives to use thier same social media account to promote products AND promote a sickening, discriminating and unlawful campaign against well known public figures which is in litigation as I write this. Miss Regina Rand spends 100% of her time promoting hate and defamatory posts about these 4 well known individuals. Her personal vendetta should not be used on same page as your products. If you allow people like that to sell your products then I'd rather use other products. I've found the shampoo and oil at Walmart now so good luck with this representative because she obviously don't care how she portrays herself in public and it's sickening to say the least
Tip for consumers:
Get rid of the representative that has issues with promoting hate campaigns instead of promoting your products
Products used:
Shampoo, conditioner, oil n spray package
I ordered the complete line of Age Reversist Skin Care and am very unhappy with the design of the bottles. The clear lids do not stay secured on the bottles and causes them to leak all over my make up bag. I even put them in a ziplock bag thinking that would prevent the lids from falling off but it didn't work. It's wasteful and messy. I hope this is something corporate will address and revamp.
Hello Deb,
Thank you for contacting FARMASI.
We are sorry to hear about your recent experience with our product. We ask that these issues be communicated to our Contact Center team to attempt resolution. If we can still assist you, please give us a call at 833-432-7627.
Thank you,
FARMASI
Good Products I see so many say it don't work well you have to give it more than a week I've been using it for about two months now and I see a huge difference and it's well worth the money And it's more cost-effective than going to these retailers and paying for their product and I love the fact that it's an animal and cruelty free
Products used:
Nutriplus dr c tuna shield man
"Shopped with Emily Hickling"
She was hateful In every sense. Commenting on how my appearance should be up to men's standards & that this purchase (all purchases of products as such) are about pleasing the man they are actually for. How I need to satisfy him first & this was about what he wants me to be, not about me.
I was sickened.
I order stuff almost a month ago and nothing has been delivered to my door. Run me my $#*!ing money back now I'm over this bull$#*!. It's ridiculous that I have to wait this long to get some products. What a damn shame. You guys have 24 hours to return my full refund.
Hello Jordan,
We sincerely apologize for the mishap with your order, we comprehend the frustration and we appreciate the feedback. We take matters such as these very seriously and we will be sharing with the rest of the team. If this has not been resolved please let us attempt to make this right by you. If you are able to provide the following information to the e-mail enrique.santamaria@farmasius.com we would love to look into your case:
• Order Number
• Item Code
• Full name of the product
• Date of Purchase
• Price of product
• Your full address
We look forward to your reply.
Sincerely,
Farmasi Consumer Services
Finally a makeup line that doesn't make my face burn or itch! Love the gluten free options as well. My husband & boys love the men's line. We all love the household cleaning items. I'm so thankful this company was shared with me!
Body scrub and gel are misleading, don't work. Customer service is not good. Refunds are a joke, they refunded 80% of what I paid, waste of time and money.
Don't spend money on them
Products used:
I bought the body scrub and gel, not good
I kept a lip gloss that is an ok cheap product, makes your lip feel a little itchy when wearing it
I had the best customer service with Sarah Benoit Santiago. She was very responsive and very helpful! The material of the bender is great. Will continue to refer you and buy from you. Highly recommend it.
Tip for consumers:
Highly recommend it !
Products used:
Banner
Hello Eva! We appreciate your kind words and will be sharing them with our team. Please do not hesitate to reach out to us should you ever need assistance. Thanks for choosing FARMASi!
Ordered over $200 worth of products and they were never shipped out. Had to file a dispute with PayPal. No communication or responses from them at all. Horrible customer service and a scam.
Hello Amber,
We hope you are doing well. We sincerely apologize for the inconvenience that occurred with your order. If this issue has not been resolved please contact us directly at @enrique.santamaria@farmasius.com. Here at FARMASi we are constantly seeking to better our services, and we would love to make this right by you! Again thank you for bringing this to our attention, we hope to hear from you soon.
Best
FARMASi Consumer Services
I am definitely not a techy person, but with Farmasi's new website update I don't need to be! The site is extremely user friendly and organized. I pay attention to the ingredients of the products I use and Farmasi provides me the ingredient list for the product in it's specifications. Love shopping with Farmasi!
This company is a joke and cheap products. Nakisha Hall was very rude and unprofessional. I will never shop from this company
In order to support my friend in her new biz endeavor, I purchased eye makeup remover (as stated in title) as well as the 3D Effect mascara. Nothing to write home about as far as the mascara. It's run-of-the-mill as far as I am concerned. I wear eye makeup daily and I was hoping the makeup remover would replace the brand I typically use which is 5x more expensive. I used cotton pads to wipe the liquid on my eyes. I felt some heat while wiping both eyes. Not a stinging heat but it was clear my eyes were having a reaction to the product. I have been trying to find reviews online to see if I am the only one who experienced this or if anyone else had experienced that heat sensation as well. The remover also is advertised as not leaving an oily residue, however, a residue is left but it's neither oily nor watery. Something between the two. Thankfully, it dries in about 5 minutes. Anyway, I can't use it anymore. Yesterday it irritated my eyelid enough to where it was swollen today. I have to go back to using my expensive stuff.
Products used:
Eye makeup remover, 3D mascara
I don't know why, but it's not showing a tracking number on the website after I signed up for the BI discount, I ordered some products. It's been 9 days and I still haven't received my package. I have no clue where it is.
Tip for consumers:
I didn't get a tracking number or any info and it's been 9 days.
Products used:
Cosmetics
FARMASi is an international multi-level marketing company that sells beauty, personal care, household, wellness and accessories products. The company was founded by Dr. C Tuna in the 1950’s. First Turkish company on Global 100 largest MLM company.
FARMASi is an international multi-level marketing company that sells beauty, personal care, household, wellness and accessories products. The company was founded by Dr. C Tuna in the 1950’s. First Turkish company on Global 100 largest MLM company.
Hello Sharon,
Thank you for contacting FARMASI.
We are sorry to hear about your recent experience with our product. We ask that these issues be communicated to our Contact Center team to attempt resolution. If we can still assist you, please give us a call at 833-432-7627.
Thank you,
FARMASI