• FastBirthCertificates

Overview

FastBirthCertificates has a rating of 4.28 stars from 184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastBirthCertificates most frequently mention customer service, and business days. FastBirthCertificates ranks 3rd among Birth Certificates sites.

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What reviewers want you to know

Positive highlights

  • Great customer service answers all questions prompt service highly recommend!

Critical highlights

  • Cancelled 6 mintues later for a refund because they state it takes 6 to 7 weeeks for a birth certificate after you pay.
How would you rate FastBirthCertificates?
Top Positive Review

“Honest customer service”

Shaun B.
4/8/19

I recently placed an order for a birth certificate package but later decided I did not need it. I sent in a ticket online to ask for my money back. I didnt even expect a reply let alone a refund but I was wrong, within the hour I had a reply and my transaction was voided. I am extremely satisfied with my experience and the customer service was superb. This company would be my only consideration in the future if I'm in need of a service like this. Thanks again.

Top Critical Review

“Can't give less than one star”

Charles R.
3/14/23

Total ripoff, bite the bullet and order your birth certificate straight from the source, I needed mine desperately and still do, the only thing they succeeded in doing was getting the cash off my credit card and that's the last I heard from them, they state 1 hour response when messaging them which becomes 24 business hours after sending a message but neither matter as they haven't responded nor have I received anything.

Reviews (184)

Rating

Timeframe

Other

Reviews that mention popular keywords

birth certificate (77) customer service (49)
Thumbnail of user shaunb56
1 review
0 helpful votes
April 8th, 2019

I recently placed an order for a birth certificate package but later decided I did not need it. I sent in a ticket online to ask for my money back. I didnt even expect a reply let alone a refund but I was wrong, within the hour I had a reply and my transaction was voided. I am extremely satisfied with my experience and the customer service was superb. This company would be my only consideration in the future if I'm in need of a service like this. Thanks again.

Thumbnail of user jenns109
1 review
0 helpful votes
July 3rd, 2019

Great company to work with! The customer service is excellent, fast response, took all the stress out of my situation and assisted in a prompt time and professional manner. Highly recommend.

Thumbnail of user mollyc87
1 review
0 helpful votes
February 28th, 2019

This site was incredibly easy to work with. The most positive customer service experience I've ever had. So grateful for the ease and efficiency!

Thumbnail of user fastb2
Tim S. – FastBirthCertificates Rep

Wow, thank Molly! I am so glad you had a good experience with us, and that our support team could be helpful to you. As I mentioned to you already, we really, really appreciate you taking the time to post this review for us. As a small, hard working business this kind of thing means the world to us!

Thumbnail of user danb516
1 review
1 helpful vote
May 23rd, 2019

I mistakenly sought a Birth Certificate copy. This site refunded my money. The customer service department quickly responded to my mistake.

Thumbnail of user duskp
1 review
0 helpful votes
March 17th, 2019

Quick simple and easy. Awesome. Makes it so much easier. Super nice people. They worked with me to resolve all issues. Can't beat that!

Thumbnail of user markk416
1 review
0 helpful votes
January 4th, 2019

This is the place to go if you need to get a legit birth certificate. I highly recommend! Buy with confidence.

Tip for consumers:
x

Products used:
Birth Cert

Service
Value
Shipping
Returns
Quality
Thumbnail of user jordanf44
1 review
0 helpful votes
January 9th, 2019

Easy to use, fast process, very cheap! Stumbled online and researched other sites. None were this easy or quick.

Thumbnail of user joshg143
1 review
0 helpful votes
August 19th, 2019

They are great! Everything is laid out upfront and honest so you can get the best experience possible.

Thumbnail of user karaj21
2 reviews
0 helpful votes
August 24th, 2019

I ordered a birth certificate and found out my son had too. They responded right away and were extremely helpful. Their customer service was outstanding.

Thumbnail of user larissac12
1 review
0 helpful votes
November 7th, 2019

This website is helpful and reliable. I'm happy with my services and will recommend it for someone else. Thank y'all so much for all the help. I really appreciate it.

Thumbnail of user susans1233
1 review
1 helpful vote
September 15th, 2019

Thank you for your Help, as you requested I am doing this rating so that I can receive my money back, I am not understanding why this is even a intermediate place to go to try and fie for any documentation when it really isn't helping, we are still having to do the foot work which is why I was trying to order online, I DONT have the time to do the footwork, so this is kinda redundant, and a waste of money and more time! But thank you for returning my money for making me fill out a 5 star review for you!

Thumbnail of user douglasj64
2 reviews
0 helpful votes
January 4th, 2019

I would have appreciated knowing the length of time needed to receive my birth certificate
Before placing my order.

Thumbnail of user brandona75
1 review
0 helpful votes
March 22nd, 2019

I must say I started out nervous because I wasn't sure how to file for an ein. The form needing to be filled out was simple and easy to navigate. Took less than 5 minutes.

I then learned that my partner had already filed for an ein number a few days prior so I reached out to cancel my order.

Even though the policy clearly states no refund they reaponded very quickly and because I reached them before they started work they gave me a refund!

Thumbnail of user venessag2
1 review
0 helpful votes
August 13th, 2019

I didnt realize how long shipping it would be when I processed the order. I am in need of it sooner so I requested for a cancellation so I can drive down to collect a Certificate in person instead. Plus it would have been helpful if there was an option for an overnight or Express shipping on the process. If I wasnt in such a hurry for the certificate, I would have continued the process. I would use this online Business again.

Thumbnail of user veeg2
1 review
0 helpful votes
August 13th, 2019

Would be more helpful if I new how long it would take to receive certificate before I ordered and if it had an option of express mail or over night mailing. Other then that I would use this site again. Thanks

Thumbnail of user cherien7
1 review
0 helpful votes
October 18th, 2019

Their customer service is quick and responded very quickly to my requests for info. I also discovered that they have the ability to do social security cards as well as birth certificates.

Thumbnail of user erink202
1 review
1 helpful vote
January 4th, 2019

I liked the website. Thought it was convenient and easily accessible. I will say however that, there needs to be more information on not being able to cancel. There also needs to be more information on what exactly the website provides. I thought that I could get my birth certificate overnight when in fact I could only get an application.

Thumbnail of user dantea9
1 review
0 helpful votes
August 7th, 2019

I had a problem with my online request and they were very helpful to rectify it. I could not ask for better service.

Thumbnail of user charlesr1977
1 review
1 helpful vote
March 14th, 2023

Total ripoff, bite the bullet and order your birth certificate straight from the source, I needed mine desperately and still do, the only thing they succeeded in doing was getting the cash off my credit card and that's the last I heard from them, they state 1 hour response when messaging them which becomes 24 business hours after sending a message but neither matter as they haven't responded nor have I received anything.

Tip for consumers:
Dont

Products used:
Premium service

Service
Value
Shipping
Returns
Quality
Thumbnail of user cathyc216
1 review
0 helpful votes
October 5th, 2019

Great and easy website anybody can fill out this. Make sure you have the correct names of your parents and so forth.

Thumbnail of user lisaj325
1 review
0 helpful votes
March 3rd, 2019

Thank you so much for being such an easy and pleasurable experience. I asked to cancel my transaction and they were so helpful.

Thumbnail of user fastb2
Tim S. – FastBirthCertificates Rep

Thanks Lisa. It is always easy for us to be accommodating when we have reasonable customers like you. We appreciate the short review and if you need anything ever in the future do not hesitate to ask!

Thumbnail of user sophies202
1 review
1 helpful vote
September 12th, 2022

BEWARE
Return policy is they will only refund you %50
Of your money
They advertise FAST service it's actually slower then ordering on your own
I cancelled within 20 minutes of ordering $70 and sent them an email this morning the dis not even acknowledge the fact that i cancelled but told me they sent out my packet?
Im going to dispute the charge with my credit card company DO NOT USE THESE PEOPLE THEY ARE A SCAM

Tip for consumers:
BUYER BEWARE

Products used:
Birth certificate

Service
Value
Shipping
Returns
Quality
Thumbnail of user ginap88
1 review
0 helpful votes
March 20th, 2019

Definitely appreciate the responsiveness of the customer service agents. They were quick to respond and thorough with their answers.

Thumbnail of user briannaj15
1 review
0 helpful votes
September 5th, 2019

We received our paperwork extremely fast (even over a holiday weekend). Customer service was quick to respond to emails.

Thumbnail of user nicolek138
1 review
0 helpful votes
August 10th, 2019

Easy to use website. Can be done quickly. Fast response time. Not sure what else I can say but I would use this service again if needed.

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From the business

FastBirthCertificates.com makes it easy to order a birth certificate online from any state and receive a certified copy quickly and easily.

Company Representative

Thumbnail of user fastb2
Tim S.
CEO
My name is Tim, owner of Fastbirthcertificates.com. My team and I are here to remove the pain and hassle that typically comes with ordering a birth certificate directly through a government office. Without a doubt, my staff has the deepest knowledge base and expertise in the industry, and they give personal customer support. If you have questions, just click the "Ask a question" button to the right, and I will personally get back to you within a few hours!

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