• FastMail

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Overview

FastMail has a rating of 3.17 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. FastMail ranks 76th among Email sites.

  • Service
    4
  • Value
    4
  • Shipping
    1
  • Returns
    1
  • Quality
    4
See all photos
How would you rate FastMail?
Top Positive Review

“Excellent email hosting service”

Sergey M.
5/3/16

Powerful, stable, easy to use. I've been with them for 10+ years and it keeps getting better. Good people are behind this company.

Top Critical Review

“Buyer Beware!”

Cyndia L.
3/14/21

If you just want personal email with a minimal amount of CCs involved, or email people within your company who all have the same domain name, this is a fabulous site. HOWEVER, although they say they can handle thousands of emails per day with a paid service, they actually mean if either of the two conditions I mentioned apply. If you have groups or organizations with completely different email extentions, Fastmail stinks royally. I did their free trial, during which I spent the better part of the 30 days moving, cleaning up, and organizing my email, calendar, and contacts. I then paid for a one year subscription, and began using the full service, only to have them IMMEDIATELY lock me out of my account with no notice! The reason? "Too many emails", and by that they meant that the 120 or so BCCs I typically send (not thousands, but a bit over one hundred) was more than their infrastructure could handle! They blindly decided it must be spam! In fact, I work with our state political party and state legislature, and the BCCs are to PROTECT personal email addresses. These emails involve county offices, state legislators, and legislative issues! Even after explaining this the people at Fastmail were adamant I had to move. Of course, no mention of a refund nor any concern about the length of time I'd spent getting everything set up, or the inconvenience and annoyance of having to notify my mailing list of yet another address change in under 45 days! I am still furious by their lack of concern and unprofessional attitude. In summary, it's an intuitive, easy, robust package but ONLY if you routinely send one-to-one emails and don't carbon many people. If your email needs are more than that, save yourself the headache, and look elsewhere.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user sergeym20
15 reviews
15 helpful votes
May 3rd, 2016

Powerful, stable, easy to use. I've been with them for 10+ years and it keeps getting better. Good people are behind this company.

Service
Value
Quality
Thumbnail of user rosal159
2 reviews
0 helpful votes
September 18th, 2021

What happened? I lost all my hard earned money. I invested a lot of money in that company. I spontaneously came across them. This site > (core fundo. Xyz) I was pleasantly surprised by the operational work of the company. I recommend them from the bottom of my heart!

Thumbnail of user cyndial
1 review
3 helpful votes
March 14th, 2021

If you just want personal email with a minimal amount of CCs involved, or email people within your company who all have the same domain name, this is a fabulous site.

HOWEVER, although they say they can handle thousands of emails per day with a paid service, they actually mean if either of the two conditions I mentioned apply. If you have groups or organizations with completely different email extentions, Fastmail stinks royally.

I did their free trial, during which I spent the better part of the 30 days moving, cleaning up, and organizing my email, calendar, and contacts. I then paid for a one year subscription, and began using the full service, only to have them IMMEDIATELY lock me out of my account with no notice! The reason? "Too many emails", and by that they meant that the 120 or so BCCs I typically send (not thousands, but a bit over one hundred) was more than their infrastructure could handle! They blindly decided it must be spam! In fact, I work with our state political party and state legislature, and the BCCs are to PROTECT personal email addresses. These emails involve county offices, state legislators, and legislative issues!

Even after explaining this the people at Fastmail were adamant I had to move. Of course, no mention of a refund nor any concern about the length of time I'd spent getting everything set up, or the inconvenience and annoyance of having to notify my mailing list of yet another address change in under 45 days! I am still furious by their lack of concern and unprofessional attitude.

In summary, it's an intuitive, easy, robust package but ONLY if you routinely send one-to-one emails and don't carbon many people. If your email needs are more than that, save yourself the headache, and look elsewhere.

Service
Value
Quality
Thumbnail of user alvinm97
1 review
1 helpful vote
December 2nd, 2022

17- 52 minute delays.Try logging in real quick into one of your accounts and not get verification email.
Try contacting CS.
You get an animal emoji and fake name-Patronising replies
No end to delayed emails- quit em after 3years

Service
Value
Quality
Thumbnail of user anujd
1 review
0 helpful votes
May 30th, 2016

Thank you for always shipping your products at the earliest dates. I love shopping from this website as they provide great offers as well as fast shipping.
The product quality is great as well as the customer support. I look forward to buying from you again soon

Tip for consumers:
https://www.facebook.com/

Service
Value
Shipping
Returns
Quality
1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Secure, reliable email hosting for businesses, families and professionals. Premium email with no ads, excellent spam protection and rapid personal support.

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