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Fatgamer has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Fatgamer ranks 10th among Video Game Accessories sites.
My sister ordered a wireless controller and when she got it the controller was not working. She e-mailed several times and finally got a response a week later with instruction to return the item. She had to pay the shipping and then it took almost 3 weeks to get a replacement. She e-mailed several times to get updates on what was taking so long and she never got a reply. The customer service really sucked. She made sure I shopped elsewhere when I was looking to buy.
My sister ordered a wireless controller and when she got it the controller was not working. She e-mailed several times and finally got a response a week later with instruction to return the item. She had to pay the shipping and then it took almost 3 weeks to get a replacement. She e-mailed several times to get updates on what was taking so long and she never got a reply. The customer service really sucked. She made sure I shopped elsewhere when I was looking to buy.
Placed an order on 4/8, paid extra for rush shipping. Week later I receive partial order with incorrect items. NEVER received the rest of my items. Sent several emails and left voice mail. They finally sent me a form email saying the order was canceled on 6/8 due to stock unavailability :(
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