Finger Comber

I got the sof kinx unit a few months ago and I was highly disappointed. The front of the wig looks absolutely horrible and completely unnatural. The ends are supposed to look nice and curly but most of them just look like a bunch of circles. There's also white sticky stuff when you try to split the "curls" at the ends. This wig was a waste of money and they have a no refund policy. This is basically a scam. This company needs major improvement otherwise it should just shut down completely.

This company got me. They sent me a unit that has a two-inch gap in the front of the unit showing the netting underneath. The volume of hair used in this unit is not sufficient to cover the netting. I normally do my research, but not this time and it is going to cost me.

Do not purchase a unit from this company. They can send you anything and not refund your money or try to make it right.

See the images of the unit I purchased and what they advertised.

The pictures of the wigs looked very promising and beautiful on their website, and the reviews on youtube were very positive. But this is pure deception.
The wig arrived wrapped in tissue paper, not even in the usual plastic bag. The wig order was the Blow Out, which turned out to be straight, kinda the look you get after flat ironing your hair. The hazelnut color looked very dusty and unpolished. Worse of all, the wig did not have full hair, I could see my wig cap in between.
For $78, this was a big ripoff. Didn't get value for my money

This product is a joke. The unit feels like an old baby doll head of hair that has been in a bath tub far too many times. I'm confused by all the different textures on 1 unit and the huge gaps between the tracks! I feel like I'm on an episode of Punked. $100 down the tube. Should have know better. I highly DO NOT RECOMMEND this product or company!

I purchased a unit from this company and was severely let down. The unit only lasted me one night, for $100. Additionally, customer service was poor. Would not purchase from them ever again.

I just received my unit and I have already fell in love with the look, the texture and the way it looks on me. I am ready to purchase my next one. I was very hesitant on buying it after reading the reviews, but I am highly impressed. It looks very natural and it flows. The curls are EVERYTHING!

The first one I ordered in March 2021 was the HONEYCOMBER unit, it was nice, the curls and texture was as advertised. This time March 2022, the quality went down, the texture and curls are not as advertised. It looks like doll hair the roots are very straight, the curls were closer to just waves and there was white sticky stuff in the hair that seemed like glue. I'm very disappointed and embarrassed to wear it. I recommend that they get some quality control

I received my unit today, June 17,2023. I ordered a koily unit. This is a 8 inch afro wig, synthetic material $98 plus taxes, 108. I wanted to give black own business a chance. Damn here we go again below substandard work. It looks like a custom clown wig. Save your money.

I have ordered from this company before and had no issues. This time I'm having an issue that can't seem to be resolved. I ordered an item two weeks ago and every time I check it says processing. I have sent several inquiry emails and get no response. $118 taken off my account since day of the purchase. The company hasn't sent me any emails about the status of my purchase. Each day I am becoming more and more impatient. This is so unfair to me!

The promotional images of the wigs are quite misleading. I spent 2 days reviewing the site and YouTube videos before finally deciding on one that appeared to have less dense hair. I received it today, and it is the most ridiculous wig I have ever seen. There is so much hair that I appeared to be a child wearing my mother's wig. The hair is overwhelming and is not distributed evenly leaving gapes and openings throughout the wig. The other problem I have with 99% of their wigs is the extremely limited choice in dark colors which suggests that most black women have dark hair; nothing could be further from the truth. Yet, 9/10 wigs come only in dark colors. I will donate my wig to my friend who is a hair stylist; maybe she make some use of it. I do not recommend the wigs on this site unless you are a professional hair stylist who can make magic happen.

My first wig I ordered from Fingercomber (LS Unit) in 2020 was great! Then I ordered two more (LS Unit/Tapered Bob). Both wigs were hastily made (shipped within 2 days of order, whereas the first wig took almost 3 weeks) and looked completely different from my first order. I immediately tried to return them — didn't even try them on — and was told I couldn't. Even after sharing the stark difference in quality from my first wig. I have a short haircut and you could literally see my scalp in the back of the wig! I have a video showing my fingers going through the wig and the spacing, but it's only 12 seconds and this site requires at least 15 seconds to upload.

Then I answered a question on their instagram- someone wanted to know how the tapered bob was and I told them it was very small more like a half wig and nothing like the picture shown. And they blocked me! Horrible service and they block those who give honest reviews of their product.

Ordered for an event. After a week with no updates emailed them. No response for three days. Emailed again. Finally the replied saying they had no inventory due to supplier constraints due to COVID19. I immediately replied saying I understand completely but my order was for an event. Asked them to please cancel as i would need to find something locally. Again CRICKETS! Another week of non response passed so i disputed through PayPal. Guess what? They didn't respond to them either. PayPal refunded my money. Clearly they are in it only for money and once they have it you better have a backup plan in case anything happens. They are the worst!

I purchased a unit before researching this company on YOUTUBE and on other sites. I don't feel comfortable doing business with this company after reading all the bad reviews. I contacted the company to exchange and unopened package and the company stated that all sells are final. Not having a return policy is illegal. I'm awaiting a response on the exchange process.

I made the mistake of not reading reviews for this so called company. I am extremely angry at myself and out of 90.00 dollars. I ordered the twist wig I was picturing a Lauryn hill look and what I got was Buck Wheat. I am so disappointed. How can they not have a return policy?

I watched a YouTube video and I normally go to the reviews first. I was so disappointed and it was very cheap and thin. I'm so mad at myself that I order this wig. I will never order from this company again. I'm out of $98 dollars

CAUTION! BUY AT YOUR OWN RISK! Company shipped me a damaged unit. When I asked for a replacement (not a refund), they ended all forms of communication. They have NO "operating" customer service phone number. So you can't talk to anyone. Very disappointed that Fingercomber does not stand behind their product. Poor workmanship.

Unbox the tiny fro and was definitely disappointed. I was so scared. Color was awful I couldn't dare put it on my head! Quality cheap and hard to the touch. Spent over $100 and there is NO refund. Awful synthetic quality and Poor business practices

Save your money. Their quality keeps going down. Cheap material. The caps are far too small for a comfortable fit. There's not enough hair for proper coverage & volume. Grossly overpriced at this point. Never again.

I'm really happy that I read the reviews. Smh. Paying that amount of money, I would have been devastated.

I simply inquired if they have bigger cap sizes on their Instagram page & was blocked. I purchased a wig & it was small and flimsy. I thought taking the higher road & asking if they come in bigger cap sizes was respectful. I am first time customer/buyer & I even wanted to purchase another unit to give them a chance, b/c I want to support a black woman business. Lol, I learned my lesson. Yeah it was $100, but trust & believe it will be last time I ever give a dime to this fraud. Proceed at your own risk

The wig arrived 3 weeks after it was ordered. I was excited to finally get it. I opened the box and there it was, dried out and shameful. There was no packaging, just dropped in the box without any care. Instructions on how to care for wig was on a small piece of paper. I actually had to use a friend's reading glasses to read the print. Shameful!'

I ordered the Bantu Knot Twist Out wig from Fingercomber. The wigs are handmade to order so it took about 2-3 weeks to be delivered. I waited in high anticipation because I had been looking at these wigs for years now but couldn't bring myself to purchasing it at that price. Finally, I decided to do it now that I'm out of the military. After it was delivered, I was impressed by the packaging, however, when I opened the box, I immediately didn't like the bulkiness of the wig. Since I'm not used to natural hair wigs, i further investigated my new wig. I quickly tried it on and began to dislike the way it looked on me as well. The wig in the picture had much more defined Bantu knot twist outs than the one I received and the edges of the wig were too bulky.

Side note: I have been wearing wigs for 10 years now, so I know that there are times you like a particular look but it doesn't look good on you.

This was the biggest part of my issue with the wig. I took off the wig and began to look for return information (thinking it's a7-day return policy or something reasonable like that). Since I couldn't find any, I emailed the company directly to express the discontent and sought information for a refund. After sending the email, I received a prompt response but didn't like the reply. In a nutshell, they don't do refunds or exchanges if it's been taken out of the box. I know they said it's due to hygiene but I'm sure there are ways about that. This policy or justification made no sense to me because there weren't many pictures of the wig available, barely any reviews on it, and I wouldn't have known how much I really didn't like the expensive wig until I purchased and tried it on. The only option provided to me was a $25 coupon on the NEXT purchase. Why would I chance buy another wig and risk disliking it? It's an expensive risk. So pretty much, I am stuck with a $108 synthetic wig that I hate. Maybe someone else would love it but it's not for me and I will not be patronizing this company because of that no return policy. That's is unrealistic. I would have considered purchasing another wig from the company yet, like I said, I don't want to run the same risk at that price.

The Havana Hair is seriously dry and drying to your natural hair. Even though it's admirable to have this 4c style, it's nowhere near the softness of anyone's 4c hair. My 4c hair is touchable--this 4c fiber absolutely is not.

I wrote to Fingercomber about this and they responded with "use some shea butter." Trust me, this fiber WILL NOT absorb shea butter--it does nothing to make it softer. Hair like this will CUT into your real hair where it meets it and abrade it with every movement.

I don't believe this is a black-owned business/website because a black-owned business would be more diligent and pro-active about providing a service that would help--not harm--black hair.