First Watch

She now goes by the name of Kristen Bartolomeo who should not be working at first watch as an employee she will only manipulate the people that she works with and she will steal money from the customers by changing the tip amounts on the customers receipts. Customers that charge their debit or credit card Kristen will alter the tip amount on the customers receipts. She brags about how she does this and how she makes so much money in tips.
She does this at every waitressing job she had.

My husband and I, plus friends sometimes, visit First Watch most Sundays. I have some tricky dietary needs that they are able to meet. The food is ALWAYS great, the servers are friendly, hard working, and try to get to know their clients. EVERYONE makes sure we feel special. Matthew was our server this past week and he was great Thanks everyone for a job well done!

Our waitperson was ok, very business like. No smile etc. Food-thumbs down. OJ? Strange mixture of bottled juices-yucky. Pancake looked and tasted like cardboard-gross sausage-shoe heel, steel cut oaks. Not cooked, gummy, and absolutely no flavor. Very disappointing! You need a cook asap.

Ordered the Farmhouse Hash with scrambled eggs. What I received was some eggs that were cracked on the griddle with the yolks broken...causing bits of cooked yolk and white separated. This affects the taste dramatically. It was a huge turn-off, and I couldn't eat the eggs. The rest of the hash was nothing special at all, some overcooked tomato and undercooked onions, bacon, and brown avocado. The toast wasn't toasted... nothing was seasoned at all, so it was bland enough to be served as at a nursing home. Orange juice was bitter, mostly orange peel flavor.

Customer service emailed me to say someone from their leadership would contact me, but that has never happened. They don't care about their customers!

2/27/2021 We decide to have breakfast in one of my favorite places! What a mistake! I had one of there drinks to start our anniversary celebration. Pomegranate tequila, nice and delicious. I decided to pour the last sip in a plastic cup with ice, then poured water. All of the sudden, the manager came to our table and explained that he can not let me take out the drink, we agreed no problem. We had finished our food and were leaving. My partner was paying and I walked out to the truck, this manager decided to chase me down yelling were is the cup, I said what cup? I was so surprised he was rude, condescending and disrespectful. He was100% sure and he falsely accused me of taking the drink, when he realizes that I did not have anything in my hands as I showed him he was still yelling that he needed to protect his license. I told him follow me inside so I can show you where I left the drink, and there it was on the table. Then he continue to be disrespectful in saying is my license I am protecting and I told him that he needed to apologize which after a good 3 minutes he did not! I just left so angry and feeling so bad for no reason. Arrogate, disrespectful, unprofessional Manager. He should not REPRESENT this company. Needs a master Class in Customer Service. I will be calling Corporate On Monday to file a formal complaint on this horrendous arrogant Manager. Made me feel so embarrassed in front of all those people. If they do not address the problem with this manager and his poor behavior I will blast this story in detail all over social media and the local news! It is not taken lightly all we have been through with everything going on, so this man can hurt the company's name in vein. Will keep y'all posted!

Julie provides 5 star service at First Watch. One point and attentive customer service. Anticipates what may be needed, reliably checks in to confirm things are good

Kitchen staff YELLS out every plate as it comes to the window causing the dinners to speak louder and louder to be heard by people sitting right next to them. Chuck E. Cheese filled with kids on a sugar high is a quiet oasis compared to First Watch off Hwy 42 in Louisville. As for the food the toast & jam was very good. The potatoes were average but not crisp as I had requested. The Chili Chorizo Omelet was awful! Few green chili's and good luck finding the tiny bits of Chorizo but OMG the ton of onions. YUCK! I won't go back.

When I received what I ordered. Which was the avocado toast. The avocado was brown I expressed my dislike. The waiter was polite. Took the order and brought back more brown avocado toast I was done and tried to look past that quality of which was beyond poor.

The general manager at this location is Araceli Salgado 2799 Katy freeway suite 110 Houston to *******
Second complaint The hostess tried sitting me in the back of the restaurant I stopped her and did not like where I was being seated technically my first complaint should have been second and second should have been 1st… So all and all my experience was horrible. Here is a copy of my receipt. That I had to ask for. The Hostess was not as good as she could have been

Very disappointed with the Annapolis first watch your host Chrissy or cristy today she didn't even had a name tag so profesional not the best customer service skills a bad attitude and talking back to a customer so sad had to wait a 1hour and 15 minutes everybody else that came behind me got to sit in a table I was still eating is it fair no and approach her to ask her in a nice way she was talking under her breath and gave me attitude not the grate employee to have there working with the public so disappointed

I came here for the first time in Wellington, Florida only to have a large HAIR at the bottom of my dish. They took care of the bill but still left geeling sick and disgusted.

I have been to the First Watch Restaurant on Bay Pines Blvd several times and am always impressed. The food is wholesome, delicious, fairly priced. The wait staff is superb. I've been a vegetarian for more than 30 years and can always find selections that I enjoy. I have never had a bad meal. And, there is outdoor seating. I will continue to go back.

The atmosphere is terrible, so loud that you can't have a conversation or even understand the waitress. The food is terrible, absolutely the worst omlette I have ever tried. Nothing inside and lettuce and spinach as a side. I tried the bread but it was so chewy that I wouldn't waste the carbs on it. Gross at best! I really should have refused the "meal" and crossed the parking lot to McDonald's, my day would have been better. I ended up pouring half a bottle of Cholula on the omlette and eating it. I left the salad and the bread and stopped by a McDonalds on the way home. This marvelous experience cost about $15. (Not counting the McDonald's meal) what a shifty experience, don't go there unless your taste BUDS are dead and you love to suffer!

Saw "Original eggs BENEDICT" on the menu, one of my favorites. It is original if you don't like real eggs Benedict. Shaved ham on bread with sliced tomato, poached eggs were done right, not sure about the yellow sauce on top. First and last time for me at First Watch. Yuck!

My husband and I went to FW for brunch. Service was good, clean restaurant. I ordered 2 pancakes and 2 strips bacon, water. My husband ordered a plain French toast, 2 strips bacon, water. $36 pricy but I had a BOGO birthday which took $11 off bill.
The food didn't taste good to us. The bacon microwaved. Our throats began to close up so left half of our meals. We try to eat organic and non GMO and this food did not agree with us. Don't think we will be back.

Livia and the food were amazing! We always make it a point to come here every Saturday morning, their menu is extensive

Wouldn't come and get our order kept looking at us and pointing and would not come over they were nice at the front won't go back agian

I was interested in trying this restaurant, but after visiting the website they offered very little information on what they offer and no pricing information!? Unfortunately I will not be going there too soon.

I love this place. The food is great. Staff friendly. I met the manager today. Very nice guy. My favorite place to eat.

Great experience! Wonderful staff, wholesome menu and reasonable pricing. Interesting concept of fresh foods to start the day.

Great service and good food! I came in between class and was in and out in 30 minutes! My server emily killed it!

I was already for a great breakfast on 4/19/22 until we met the hostess, Unfriendly and sarcastic we left

Wanted to substitute dressed greens for the bread on the Avacado Toast entree. No flexibility - would not do it!

Great fresh food - super friendly. Not inexpensive for a breakfast place but you get what you pay for.