• FishingBooker

FishingBooker

Overview

FishingBooker has a rating of 4.55 stars from 563 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FishingBooker most frequently mention great time, spanish mackerel, and top notch. FishingBooker ranks 2nd among Fishing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 17 hours

Positive reviews (last 12 months): 94.1%
Positive
96
Neutral
1
Negative
5
60
See all photos

What reviewers want you to know

Positive highlights

  • Good way to get in touch with a Captin but the mark up for fishing booker at about 20% is a bit steep
  • We are SOOO happy that we booked our fishing trip with "Red Finn Charters" with Captain Zach Vann.

Critical highlights

  • I didn't know whether we would catch many fish, but the customer service was appalling!
  • Can't throw a party with COVID... can't travel like we normally do... so let's do a private fishing charter!
How would you rate FishingBooker?
Top Positive Review

“Unique Service”

Kevin L.
2/28/24

Booked my second trip via Fishing Booker after the first one went smoothly in Puerto Vallarta last year. I like that the deposit is minimal as I'm hesitant to pay a large sum to someone I never met in a foreign country, especially knowing that weather can change plans. I had a technical issue with my second booking, but a support person was able to resolve it quickly. I also find the reviews on the app helpful.

Top Critical Review

“Disappointing”

Wendy G.
2/8/24

We didn't catch anything except fish that died when you pulled them up. I expected a professional. It was also inappropriate to have a big sign that stated how much tip was expected we felt like we had to give a large unearned tip on an expensive bad experience. They were nice people but catching and basically killing fish was unpleasant.

Reviews (563)

Rating

Timeframe

Other

Reviews that mention popular keywords

fishing booker (60) fishing trip (73) customer service (22) fishing charter (45) time fishing (13)
Thumbnail of user kevinl2725
1 review
0 helpful votes
February 28th, 2024
Verified purchase

Booked my second trip via Fishing Booker after the first one went smoothly in Puerto Vallarta last year. I like that the deposit is minimal as I'm hesitant to pay a large sum to someone I never met in a foreign country, especially knowing that weather can change plans. I had a technical issue with my second booking, but a support person was able to resolve it quickly. I also find the reviews on the app helpful.

Thumbnail of user leonardd198
1 review
0 helpful votes
March 4th, 2024
Verified purchase

The actual fishing trip was absolutely fantastic with Capt. Frankie and his crew. We were provided with an excellent experience and education by the crew. They made our excursion a very successful one (we all caught salmon). The only downside had nothing to do with the crew/boat - it was a problem with Fishing Booker which did not update their instructions - we were informed that the boat was located at a harbour in Oakville, but we found out that the boat was docked 30 km away.

Thumbnail of user harrym671
1 review
0 helpful votes
February 4th, 2024
Verified purchase

Found them on the internet while at a resort in Mexico. Made the booking and went fishing. The crew worked harder than any charter I've been on. It was off-season for the sexy fish like Dorado, Sailfish, Marlin, etc, but they got us into the Trigger Fish and we had a blast. When we got back to the dock, the crew made fresh ceviche, some of the best I've eaten.

Service
Value
Quality
Thumbnail of user milosl8
Niko G. – FishingBooker Rep

Harry, we're really thrilled to see you enjoyed your fishing experience. Whenever you decide to give it another shot, FishingBooker's customer service is there to help!

Thumbnail of user brandonw1080
1 review
0 helpful votes
January 31st, 2024
Verified purchase

I've been using fish booker for a year now and am looking forward to my next season and al of the new clients that fish booker will bring me. This is a easy platform to get exposure and ultimately more clients which means you get to fish more. It's a win win for both myself and fish booker. I have no complaints and will continue to use this service for as long as it is around and highly recommend it to other captains that don't have a clientele list already.

Service
Value
Quality
Thumbnail of user melodyl184
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Very enjoyable trip. Everything provided (well, we did bring our own snacks), personable and competent skipper worked hard to put us on fish. Money well spent.

Thumbnail of user milosl8
Niko G. – FishingBooker Rep

Melody, it's great to hear that you had a fantastic time on your trip and now have some wonderful memories to cherish! Bringing your own snacks is always a smart move, you never know how hungry you can get out on the water. It's fantastic that the skipper was not only friendly but also skilled, ensuring you had the best opportunity to reel in some fish. I hope we get to welcome you on another trip in the future. Until next time! - Niko

Thumbnail of user loriw1057
1 review
0 helpful votes
March 4th, 2024
Verified purchase

Captain Ben is so knowledgeable and just being out on the water with him brought me a sense of peace. It was a beautiful morning and he pointed out a bald eagle in a tree as well as other interesting wildlife. His boat is spotless and his tools worked great. It was my second time out with him and both times the day was flawless. I will be going again. Hopefully soon!

Thumbnail of user anthonyp2087
1 review
0 helpful votes
February 1st, 2024
Verified purchase

Great day, great weather, caught several fish were still bragging about. Definitely if given the opportunity, I will look to use Fishing Booker when planning my trip.

Thumbnail of user stefanm172
1 review
0 helpful votes
February 26th, 2024
Verified purchase

Always so easy getting help and promptly too! You provide a great service to both clients and captains!

Thumbnail of user milosl8
Niko G. – FishingBooker Rep

Thank you so much for the review!

Making sure our clients and captains are well taken care of is our priority, so it's awesome to know we're hitting the mark! If you ever need anything else, give us a shout.

- Niko

Thumbnail of user peterv1119
1 review
0 helpful votes
January 31st, 2024
Verified purchase

Using FishingBooker was a great way to find a charter captain and compare prices. The one stop shopping idea is extremely useful and convenient. Reading the reviews was especially helpful to find out the personality of the guide and to find out if clients enjoyed the charters and if they had fun as well as fishing success. I would definitely use it again.

Thumbnail of user ericr1838
1 review
0 helpful votes
March 1st, 2024
Verified purchase

We love the Mextime boat with Capt. Fili and mate Tony. Had an awesome time with them for 3 days. Caught lots of Dorado and a striped Marlin. Owner Poncho is great to work with too. Will definitely book with them again. Great crew and boat.

Service
Value
Quality
Thumbnail of user heatherf1156
1 review
0 helpful votes
January 29th, 2024
Verified purchase

My overall experience has been great. I love the app and the charter was phenomenal! Captain Joe with reel lucky is great! So knowledgeable! We caught fish all day! I will definitely go with him again and highly recommend. He even brings his chihuahua Batman. His mate Chris was so helpful the whole day. Really great experience.

Thumbnail of user sarar905
1 review
0 helpful votes
February 28th, 2024
Verified purchase

We booked a fishing charter and the process was super easy. Messaged the captain a few times, and excellent prompt communication. Sadly, half our group was flying in from the states, and one was denied entry due to a damaged passport. By the time they made it down, it was too late to make the fishing trip so we had to cancel. Despite the cancellation policy, they were compassionate and refunded our money. Again, excellent communication. Next time we use them, hopefully we will get to actually fish.

Service
Returns
Thumbnail of user stanm226
1 review
0 helpful votes
January 27th, 2024
Verified purchase

It was nasty weather day but cap. Mike made it outstanding. Without a doubt best fishing guide i have been out with in all my 50 years of florida fishing. He is great guy with beautiful family. He would be first choice if and when i get to go back to matlacha area.

Thumbnail of user albertos221
1 review
0 helpful votes
April 9th, 2024
Verified purchase

I have been using FishingBooker for captains for almost a year now and they have helped me build my business from scratch! Customer service is always helpful and looking to improve their product. In particular I have had excellent service from Kiki who incidentally was the first person who assisted me in getting my first charters off the ground, and she's been there all along!

Service
Value
Quality
Thumbnail of user milosl8
Niko G. – FishingBooker Rep

Captain Alberto, thank you so much for your kind words. It's truly uplifting to know that Kiki made such a positive impact and was incredibly helpful throughout your journey. We're thrilled to hear that she went above and beyond to assist you every step of the way. Your appreciation means the world to us! - Niko

Thumbnail of user davidb11669
1 review
0 helpful votes
March 5th, 2024
Verified purchase

In short our first charter captain had to cancel, due to emergency surgery.
Refund was immediate.
As fate would have it I had a medical issue that forced me to cancel on short notice. Upon the advisement of the folks at FishingBooker I was able to provide them with information from my Doctor in Canada and they immediately re-funded my "non refundable" deposit. Just great group who walked me through the stages to secure my refund. I will certainly book through them whenever the opportunity arises in future and will inform all my friends and family about them! Thanks so much!

Thumbnail of user kennethe514
1 review
0 helpful votes
January 26th, 2024
Verified purchase

Used App to find a Charter by my hotel. Worked perfectly and the Captain was Awesome. Already used it again for Alaska!

Thumbnail of user reganl23
1 review
0 helpful votes
February 27th, 2024
Verified purchase

I would like to thank the team at Fishing Booker, for the quick and professional service.Upgrading my site was seamless.

Thumbnail of user milosl8
Niko G. – FishingBooker Rep

Regan,

Thanks a ton for the kind words! We're thrilled to hear that you had a smooth experience upgrading your site with us. It's awesome to know that we hit the mark for you. If you ever need anything else or have more feedback, feel free to reach out. We're here to help.

- Niko

Thumbnail of user christophere751
1 review
0 helpful votes
January 24th, 2024
Verified purchase

I need help before launching my listing. I called around 8am and talked with customer support (a real person) within minutes. They were kind and very helpful. All of my questions were answered immediately.

Thumbnail of user williamg3340
1 review
0 helpful votes
February 1st, 2024
Verified purchase

We did inshore fishing lots of triggers sea trout and even snappers knowledgeable crew and shaded boat a plus

Thumbnail of user sheilad568
1 review
0 helpful votes
January 26th, 2024
Verified purchase

The website helped us choose the perfect fishing experience for my boys. I was able to choose based on honest reviews from other customers and, was able to read about pricing and details to fit our desired trip and budget. Thank you so much.

Thumbnail of user thomasw3192
1 review
0 helpful votes
January 26th, 2024
Verified purchase

Family day out with a 11 and 13 year old. Great fun, 2 groupers, 1 GT and 1 tuna … got taken to a beach restaurant where they cooked our fish for lunch.

Thumbnail of user tedh334
1 review
0 helpful votes
March 1st, 2024
Verified purchase

Very easy to use I've done more quality fishing with this app than with out. Great tool if you're interested in fishing outside of your area

Thumbnail of user wendyk389
2 reviews
0 helpful votes
January 26th, 2024
Verified purchase

We had a great time the captain was very helpful and very professional
I recommend him to everyone

Thumbnail of user sophial401
1 review
0 helpful votes
March 8th, 2024
Verified purchase

Very fast and accurate response. Picked up quickly and let me know everything I needed to know right away. Was an easy phone call

Service
Value
Shipping
Quality
Thumbnail of user amyb540
1 review
0 helpful votes
October 7th, 2019

Captain Matt was great! Loved our fishing trip. Great boat. Very accommodating. Kid friendly! Will definitely book again.

Service
Value

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From the business

FishingBooker is the world’s largest online service that enables you to find and book fishing trips. Our world-class customer support is available 7 days a week, and will make sure that planning your next fishing trip is quick, fun and hassle-free.

Company Representative

Thumbnail of user milosl8
Niko G.
Head of FishingBooker Support
Typically responds within 17 hours
I love spending time outdoors, especially on the water. Let's plan a fishing trip together!

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4.6
563 reviews
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