• FitnessFirst

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Overview

FitnessFirst has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. FitnessFirst ranks 39th among Gym sites.

How would you rate FitnessFirst?
Top Positive Review

“Fitness first Poole”

Karl R.
2/3/18

Great gym very friendly staff, and excellent PTs. If your serious gym goer this is a great place for you. Not been let down with these guys, plenty of space and equipment for everyone.

Top Critical Review

“Bad rude customer service”

Emma h.
7/9/16

This fitness venue has inside a very tiny beauty room called Nail Candy. I had a bad experience overall there on receiving beauty treatment. First the location isn't obvious inside the gym where the door for the treatment is and there is no one to give directions. I was greeted with unpleasant looks from the girl and a notification that being 5 min late was bad for her because she was on her break. The service was very fast with no care, leaving red marks on my skin. I feel responsible for notifying future clients not to put much faith on a service that a gym is not ready to provide. However as a gym and a place to workout I have no experience or comments to make. But Nail candy is definitely a place that should cease to exist and that is only there clearly to make more money. No attention to the client, they have no interest in making them return.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user karlr24
2 reviews
2 helpful votes
February 3rd, 2018

Great gym very friendly staff, and excellent PTs. If your serious gym goer this is a great place for you. Not been let down with these guys, plenty of space and equipment for everyone.

Thumbnail of user emmah61
1 review
0 helpful votes
July 9th, 2016

This fitness venue has inside a very tiny beauty room called Nail Candy. I had a bad experience overall there on receiving beauty treatment. First the location isn't obvious inside the gym where the door for the treatment is and there is no one to give directions. I was greeted with unpleasant looks from the girl and a notification that being 5 min late was bad for her because she was on her break. The service was very fast with no care, leaving red marks on my skin. I feel responsible for notifying future clients not to put much faith on a service that a gym is not ready to provide. However as a gym and a place to workout I have no experience or comments to make. But Nail candy is definitely a place that should cease to exist and that is only there clearly to make more money. No attention to the client, they have no interest in making them return.

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About the business

Explore Fitness First around the world in 16 markets as we inspire people to go further in life.

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