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Fitzula's has a rating of 4.85 stars from 68 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitzula's most frequently mention fast delivery. Fitzula's ranks 13th among Gifts Other sites.
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The site is very user-friendly. I didn't have any trouble finding the perfect pocket tokens from their large selection. I didn't need customer service, but my package was delivered in record time. The construction of the lighthouse it amazing and I was very fond of the Buddha being made of different material than metal. The detail in each token is exceptional, the pictures really don't do justice. I would definitely recommend this shop and I will be a repeat customer. Thank again.
The cross looked extremely "plastic ". Much shorter than the 7.5 inches it was supposed to be. Some areas looked like inside had shattered? When requested to return, all sorts of instructions plus I had to pay for all return costs and company would, then after receive, only refund basic cost of cross. Never order from this company again! Shoppers beware.
The site is very user-friendly. I didn't have any trouble finding the perfect pocket tokens from their large selection. I didn't need customer service, but my package was delivered in record time. The construction of the lighthouse it amazing and I was very fond of the Buddha being made of different material than metal. The detail in each token is exceptional, the pictures really don't do justice. I would definitely recommend this shop and I will be a repeat customer. Thank again.
Having shopped at Fitzula's before, I knew that the quality of the merchandise, reasonable prices, especially on sale items, and excellent customer service awaited me with this purchase as well. Many of your items are unique and not found in other venues. I was delighted to find the Pumpkin Head Sitter. It was just what I had been looking for.
The packaging was carefully prepared and the merchandise protected from any imaginable mishap. It arrived in perfect order.
St. Patrick's Day is one of my favorite holidays and these gnomes are perfect decorations! They also saved on shipping for me when I made two orders. Thank you!
Ordered two very cute Halloween witch lanterns which were carefully wrapped in bubble wrap to protect during shipping. My order shipped quickly but there was a delay during shipping. Megan was so helpful & quick to look into this issue. Luckily I received the package just in time for my Halloween party! The store has great items that I would order from them again!
My son and I are 'Collectors of Collections'. I am delighted w the selection of Collectables at their site. I found a sweet Pocket Charm for myself and a fantastic Desk Clock model of the exact helicopter his father flew for the police department! I am thrilled with both items and even more thrilled with how well wrapped and packaged they were and how quickly shipped! They arrived in the blink of an eye. I WILL BE BACK
My daughter passed at beginning of pandemic, am making a photo collage and wanted something with Sunflowers (her favorite) to add to it.
The purchase was packaged well and delivered quickly. Questions concerning my address were immediately dealt with by company in a pleasant manner. I highly recommend doing business with them
Beautiful website that was easy to navigate, great selection. My order shipped Immediately. I will certainly be purchasing again, Thank You!
The Gund bears that I ordered arrived as expected and are wonderfully soft and cute. Fitzula's did a good job.
I ordered a remembrance stepping stone and was very happy when I received it.
Finally a gnome that quotes scripture... just wish he had noted the book and verse in the Bible
As a repeat customer I was satisfied with the quick response to my order. My Ganz items arrived quicker than anticipated and were bubbled wrapped. Appreciate the affordable shipping prices. Will be ordering again in the near future. Thanks.
This was my Second Order with Fitzula's Gift Shop and just like the First Order was very satisfied with the Order delivery, communication, and item. The quality of the Product excellent and appearance was as the photo's indicated.
The cross looked extremely "plastic ". Much shorter than the 7.5 inches it was supposed to be. Some areas looked like inside had shattered? When requested to return, all sorts of instructions plus I had to pay for all return costs and company would, then after receive, only refund basic cost of cross. Never order from this company again! Shoppers beware.
I was looking for the Ganz butterflies by month. They had them and they shipped so fast.
Fast shipping, quality products, website shopping easy
We have 3 friends that lost members of their family. We saw the butterfly beveled glass items on Fitzula's site, and they have many perfect phrases plus they are beautiful. The items arrived very fast and were packaged to perfection. Thank you.
I called two days after we had been in the shop to order something for my granddaughter. I had the item the very next day. I was astonished to see it at my door so quickly. Great job and thanks.!
My package was carefully packaged and was delivered very timely with no issues! Thank you SO much! I strongly recommend Fitzula's!
So easy, very fast delivery. Would order again! Very happy with my purchase.
Very easy lightbulbs are exactly what I wanted cannot find them in Kansas City very happy
I found this unexpected item quite by coincidence. It has special meaning in my family and will be a little gift this holiday season. Shipping was prompt and the fragile item was very carefully packaged.
I found items that I really love. I would definitely purchase from this Gift shop
Gain trust and grow your business with customer reviews.
Since 1962, Fitzula's has been a family run business with a knowledgeable and friendly staff to help with any questions you may have and assist in any way possible. You will find a large selection of gifts and collectibles for all occasions. Fitzula's has many well-known brands such as Byers' Choice, Department 56, Heartwood Creek by Jim Shore, Disney, Willow Tree, Precious Moments, Ganz and many others. You can find candles, figurines, ornaments, sun catchers, garden statues, house and garden flags, wind chimes, coffee mugs, wine glasses, stuffed animals, board games, puzzles, and much more!
In 1962, a young couple, Rosanne and Bill Fitzula, Jr., opened a variety store to serve the needs of the mostly middle class Italian families that lived in the area. Located 90 miles North of New York City on the western shores of the Hudson River in the quaint Village of West Haverstraw, they began their life journey together. The store fronted Railroad Avenue and Bill and Rosanne lived upstairs allowing them to work side by side in their labor of love. Over the next 10 years their store prospered and their little family grew. They raised two handsome boys, Billy, Freddy and one beautiful daughter Cindy.
In the early 1970's Bill decided to transform the variety store into a full fledged jewelry store and after years of night classes and endless training successfully converted their little store into a full service jewelry store focusing on diamonds and watches.
For the next 25 years Rosanne and Bill watched their children grow up, begin families of their own and tinkered with the inventory to match the changing needs of the locale community.
In 1997 under the capable direction of their son Billy they launched their first website. They were far ahead of their time and experimented constantly as they awaited the world to beat a small path to their door.
In 2000, Rosanne passed away, causing Bill to close down the store for three months. During those three months Bill reflected on his life, his lost love Rosanne and the wonderful family he had been blessed with. With the support and encouragement of his three children he once again made a change in the direction of the store. He decided the time was right to pursue a dream he and Rosanne had to focus their attention on the gifts and collectible market. For the next three years Bill and his children, all who worked part time as needed, transitioned the store from exclusively jewelry to primarily gifts and collectibles focusing on those hard to get pieces that weren’t readily available in the area.
By 2003 the neighborhood and the surrounding area had changed. The quaint little neighborhood made up of small family owned businesses had morphed into another suburb of New York City complete with fast food restaurants and giant box national retailers. It was once again time for a major change.
Bill decided to move his store to the little town of West Milford, NJ. Located in the "Heart of the Highlands". He once again has found the idyllic serenity that he once knew in the Village of West Haverstraw.
After spending 11 years in West Milford an opportunity to own their own building presented itself. With vision and foresight Bill and Billy purchased the old diner in Greenwood Lake, New York. They renovated the building adding a second floor which is used as their storage area. The grand opening of the new building was May 1,2015. "We chose Greenwood Lake because it's a vibrant community," says Bill. "There are people walking downtown, kids playing on the field across the street and a lot of events that bring people together here." Billy added that he looks forward to being in Greenwood Lake for as long as his parents were in West Haverstraw.
"We welcome the Fitzula family to Greenwood Lake," says Kevin Sweeney, President of the Greenwood Lake Chamber of Commerce. "They have done an outstanding job completely renovating the building they purchased and we thank them for their investment in our downtown."
If you happen to find yourself in the area please stop in and say hello and take your time looking around the shop that Rosanne and Bill started 45 years ago. Don't rush, we are glad you've come and we are in no hurry to see you leave, as this is where we come to relax and enjoy life.
Bill and Billy Fitzula
I am sorry that you were not happy with the Ganz Acrylic Standing Cross, which happens to be one of our top sellers. Since you sent an email asking how to return an item I provided complete instructions so there would be no confusion. I apologize if I was too wordy. In your email you stated that you were not happy with the size and the weight of the cross and did not mention any issue with the quality. Given that the item was not damaged in transit our refund policy is to only refund the cost of the item since the service of shipping has been fulfilled. Just as a clarification on the size of the cross it includes the base. When I measure one that I still have in stock the actual height is 7 3/8" which is just 1/8" shorter than stated in the product description. Again I am sorry that you were not happy with the item and we will issue a refund as soon as we receive the item back in our store.