• Flying Solo Gear Company

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Overview

Flying Solo Gear Company has a rating of 4.9 stars from 81 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flying Solo Gear Company most frequently mention customer service. Flying Solo Gear Company ranks 8th among Motorcycle Gear sites.

  • Service
    5
  • Value
    5
  • Shipping
    4
  • Quality
    5

What reviewers want you to know

Positive highlights

  • Customer service was exceptional and the products are fantastic.

Critical highlights

No critical highlights yet

How would you rate Flying Solo Gear Company?
Top Positive Review

“Amazing!”

Alice S.
3/29/21

Easy as pie start to finish. Hoodie arrived in under a week and is sooooo very comfortable! Pricing is outstanding as well.

Top Critical Review

“The side bag wasnt us good is I thought it would be”

Shaun B.
6/12/18

I was disappointed in the side bad. Hat was great Stickers are good quality Wish I could say any thing more about this

Reviews (81)

Rating

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Reviews that mention popular keywords

customer service (15)
Thumbnail of user alices511
1 review
0 helpful votes
March 29th, 2021
Verified purchase

Easy as pie start to finish. Hoodie arrived in under a week and is sooooo very comfortable! Pricing is outstanding as well.

Thumbnail of user jameym25
1 review
0 helpful votes
March 29th, 2021
Verified purchase

Exactly what I expected, and I love it. I was looking for something low profile and stylish this meets both those expectations thank you guys so much.

Thumbnail of user kiriw2
1 review
0 helpful votes
January 27th, 2021
Verified purchase

Excellent quality product with magnificent service. Very happy

Thumbnail of user ethans72
1 review
1 helpful vote
July 10th, 2019
Verified purchase

After using the ashvault bag for 2 months, I have fallen in love with it, it has definitely taken away the pain and fatigue I felt on my back from wearing a simple Jansport backpack. My trips mainly consist of riding to work and uni so the bag is perfect. The only gripe I have is with the amount of space as I thought it would be bigger based on the photos.

All in all a great backpack and have recommended to my riding mates.

Thumbnail of user shaunb47
1 review
0 helpful votes
June 12th, 2018
Verified purchase

I was disappointed in the side bad.

Hat was great
Stickers are good quality
Wish I could say any thing more about this

Thumbnail of user ericf225
1 review
0 helpful votes
May 7th, 2019
Verified purchase

Easy from start to finish. Can tell the seller takes their business and customer service very seriously. Well done and thanks!

Thumbnail of user lesleys42
1 review
0 helpful votes
April 29th, 2019
Verified purchase

Its an excellent product and was quick to arrive by post.
Loved the little note that was included on a card.
Very well made. I am sure It will last many years. Thank You

Thumbnail of user merii1
1 review
0 helpful votes
November 27th, 2019
Verified purchase

FSGC make sure you are happy from the get go.
They maintain excellent communication and even use handwritten notes for a very personalised touch. If only all retailers care about customer satisfaction to the same high standard.
The quality of their gear is 100%.

Thumbnail of user rachelg323
1 review
0 helpful votes
December 31st, 2019
Verified purchase

Once again, easy shopping and quick postage. The cap I bought is exactly as shown online, I love it! Always a pleasure shopping at Flying Solo!

Thumbnail of user maisamt
1 review
0 helpful votes
October 8th, 2019
Verified purchase

Amanda has done a great job to test and create this backpack with a lot of attention to detail... very much appreciated. This will be a gift for my husband and he will definitely be excited to take it out on a ride right away! Amanda also attends to your emails and requests quickly and kindly
Thank you so much!

Thumbnail of user michellet260
1 review
0 helpful votes
November 15th, 2018
Verified purchase

Looks great, super durable with extremely clever and intelligent design. The ashvault is am amazing backpack that fits everything and keeps it dry and safe without being bulky or ugly.

You can tell a lot of love has gone into the design, and it makes a huge difference compared to other back packs (no comparison!).

Full points - Thankyou for designing a great product.

Thumbnail of user adrianah17
1 review
0 helpful votes
December 13th, 2018
Verified purchase

My backpack came in record time, which is thrilling because I love wearing it! The fact I can get a back protector in it means one less bit of armour I need in my jacket in the hot Summer! The design, fabric & functional aspects have all been well thought out... and I love seeing such a strong feminine design! I can't wait to see what else Flying Solo brings out! Xxx

Thumbnail of user fongc2
1 review
0 helpful votes
September 16th, 2019
Verified purchase

Amanda is a dedicated die hard motorcycle enthusiast! She puts her heart and soul into bringing us the very best products with rigorous testing and road use. She would not sell you a product that she wasn't 100% happy with. You can be assured that it's a first rate product.
I have purchased 3 products off her website and am always happy with my purchases. Amanda is great to deal with and always replies to your email. Plus I love supporting an Australian owned company and their products!

Thumbnail of user janineh70
1 review
0 helpful votes
October 22nd, 2020
Verified purchase

Awesome company to deal with. Highly recommend. Easy to use website.

Thumbnail of user sarahc500
2 reviews
0 helpful votes
February 15th, 2019
Verified purchase

Fantastic personalised service. Perfect sizing and speedy delivery. I love my T-shirt and feel empowered wearing it.

Thumbnail of user nicolac57
1 review
0 helpful votes
October 23rd, 2019
Verified purchase

From ordering, to delivery (thank you Amanda!) to the product, everything was top notch! I can't get over how soft the hoodie is and how much I want to just keep my hands in my pockets. Seriously, you have to feel these pockets! Such a great product, great experience and amazing story. This will keep me warm for the Canadian winter #BEBRAVE

Thumbnail of user robyns97
1 review
1 helpful vote
March 27th, 2019
Verified purchase

My item arrived 5 days later than last expected date. Not having tracking ability was frustrating and caused concern and me emailing you to try and find out what may have happened.

Thumbnail of user adriesd
1 review
0 helpful votes
July 31st, 2018
Verified purchase

I have always had a great experience regarding customer service and gotten exactly what was promised from this company and the products. I've purchased a couple of the killswitch packs for myself and friends and even taken mine riding and hiking around the world in all weather conditions and terrains from Nepal, Southeast Asia and Australia and I just purchased two of the new back packs! I'm excited to see what comes out next!

Thumbnail of user georgiar18
1 review
2 helpful votes
October 16th, 2017
Verified purchase

Hands down one of the best company's supplying gear to aussie motorcycle riders. Great quality, great products, great price, fast delivery time with low delivery costs, you are constantly informed on the status of your order. You even get a gorgeous personal message from the owner.

I have bought several products from packs to maintenance supplies to decals to apparel! Not once have i been let down.

I cannot wait to see what the future hold for this amazing company.

10/10 recommend

Thumbnail of user belindab171
1 review
0 helpful votes
March 31st, 2021
Verified purchase

I'm still waiting for my delivery, it says it's on it's way and I've been tracking them, apparently they are in the area but they're just sitting there. I understand that this is out of your control and I'm just letting you know.
The online shopping experience was perfect.

Thumbnail of user kates214
1 review
0 helpful votes
February 6th, 2019
Verified purchase

Love my new shirt, comfy and cool! Can't wait to apply the stickers as well, thanks for the speedy delivery and cute personalised note in my parcel.

Thumbnail of user taras129
1 review
0 helpful votes
August 14th, 2018
Verified purchase

I had a few questions about preordering a backpack. The response was super fast, friendly, helpful and it was easy to tell that Amanda is passionate about her products and ensuring that customers get what they need. I also forgot to add a couple of small items to my order and Amanda allowed me to pay for them and add them to the same order to save on postage. Couldn't ask for better service. I'm telling you everyone what a great experience I had with Flying Solo Gear

Thumbnail of user michaell973
1 review
0 helpful votes
January 18th, 2019
Verified purchase

Easy and simple to purchase through the site and was sent and delivered quickly. Very happy with the Ashvault backpack, extremely competitive price and features compared to others out there. Also great to have a home grown choice to support, cheers!

Thumbnail of user timd205
1 review
0 helpful votes
December 12th, 2018
Verified purchase

Love my two new hats! Top quality materials and pretty darn comfy. Even if im a scooter rider, love what this company stands for.

Thumbnail of user michaelh1425
1 review
0 helpful votes
August 25th, 2019
Verified purchase

Although my order was not huge (quite small actually) the customer service experience was exceptional. Many thanks to Amanda & the Fly Solo Crew.

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About the business

MOTORCYCLE GEAR AS BRAVE AS YOU ARE.
Flying Solo Gear Company is an up-and-coming motorcycle gear and apparel brand that engineers and distributes products to enhance the experience of motorcycle riders. Our products are designed, developed, and tested at our headquarters in Melbourne, Australia.

Our brand was created with the speed, toughness, and adventure of a two-wheeled lifestyle in mind. Every inch of fabric that goes into our gear was put under extreme testing protocols to ensure the quality and performance of the final product. Production takes place in Canada, USA, and parts of Asia.

We are small but bold, daring to develop new designs with attention to the finest details. The launch of our latest product, the Ashvault backpack, will gain the respect of riders of all types. From the moment your parcel arrives, through the unboxing experience, and throughout the lifetime of the product, you will enjoy the depth and commitment that we at Flying Solo Gear Co are deeply proud of.

Made in Melbourne, designed for everywhere.

Be brave.

Business History

The beginning of flying solo

It all started with a crash.

It was May 2015, and founder Amanda needed a way to commute around her new city of Melbourne. She decided on a 2007 Suzuki GSXR-600 and named her Sheba.

In January 2016, Amanda and Sheba did a local track day and came off in an off-camber corner at speed. Having no social network yet, she could have been in deeper trouble if she had crashed alone in the hills.

7 years prior, a hit-and-run crushed her mobile into the tank and her housekeys bruised her abdomen from within the jacket pocket. She also spent the night in the hospital for kidney damage. The latest crash reminded her of the realities of motorcycle riding.

While recovering, she started sketching prototypes for a bag that could be worn behind the body to make it safer to ride. This bag would later be launched as The Killswitch Pack, a versatile product that won praise from all types of riders around Australia.

The name Flying Solo Gear Company came from the leap of faith she took when leaving her home for a new life. The logo is a phoenix (rebirth) encircled in a killswitch (the start of every journey).

By March 2017, she restored Sheba into a working powerhouse with the help of two friends, and left Melbourne on an epic 18,000km solo circumnavigation around Australia. Sheba Rides Australia was further proof that she stood by her business name and the mantra “Be Brave”.

Today, Flying Solo Gear Company is recognized for its beautiful design, high quality products, and exceptional customer service.

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