FragranceX has a rating of 4.61 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceX most frequently mention great prices, fast delivery, and customer service. FragranceX ranks 2nd among Perfume sites.
More fragrances in stock than other websites. Good descriptions of each fragrance for confident blind buys. Very easy to order on your site. Thanks!
The ordered perfume has been sent in an unsecured parcel and arrived smashed. The customer service email kept returning with "part of the message not received" every time I've attempted to attach photos. The CS advisors acted like they can't read and when I've lost my temper - denied further support (as if there was any from the beginning!) AVOID THIS COMPANY
Thanks to FragranceX and their huge selection of men's colognes, great service and competitive prices I always get complimented on how I smell. Try them guys, you'll be very happy you did.
That's what I use.
That's what I use.
I love Fragrant X and the Perfume stays on. Thank you. My shopping experience is wonderful. I get what they say.
Because my daughter is low in her Viva la juicy so it’s time to re-order and plus I had a reminder in my email so thank you very much
Because I love their perfume
I have a lot of compliments on my perfumes and also my daughter does too
The perfume was shipped right away. Arrived at my home really quick. Came in the original box.
Very satisfied. Highly recommended. Excellent price
Products used:
After-shave
Amazing will by agin joop for her best fragrance I've had in a long time love it love this site and it came fast.
Products used:
Joop for her
My products were fantastically priced and shipped super fast. Great way to shop for all my fragrance purchases.
Price, convenience & shipping
Product did not arrived on the initial delivery date or the new revised delivery dates. I was not able to contact company by phone. I was put on hold for a long period of time and on several occasions with no customer service representative assisting. I sent a email via company website Help link. The Help link didn't reply, but the delivery information was updated/revised once again. Product finally arrived about 10 days after being ordered.
Return customer and was satisfied with previous experience.
Great price for the brand of cologne I have been waiting to try.
Return customer and was satisfied with previous experience.
Great price for the brand of cologne I have been waiting to try.
Good price. Fasts shipping. I never received a tracking number in an email, however, nothing went wrong and it arrived quickly.
Easily found my selection. Arrived as described. Only issue was not with site but with USPS slow delivery.
Heard about tremendous discount on authentic fragrances.
Was something my father used to wear.
Simple, fast, secure. I usually order from this site and I'm gonna be honest with you, my packages came in 5-7 days after ordering them so don't expect Amazon level delivery however, the amount of money you save ordering from FragranceX makes the pickiness of Standard shipping go away. If you're looking for some good deals, are not impatient and, can be happy with a couple of more nickels to rub together, FragranceX is a good choice.
I placed order on 1st September and just received it yesterday. Although my order got so delayed, it was worthy of quality of product that I received. I loved their products and already referred to my friend. Yeah it was over all a good experience if I don't see the time it took to reach out to me.
Products used:
All of them
I've been ordering from fragrance X for over 20 years loved perfume, and I always recommend it to friends and family
Customer service is
The prices reasonable and it’s authentic
I love to smell good, and I always get compliments on it
I order all the time from here
The ordered perfume has been sent in an unsecured parcel and arrived smashed. The customer service email kept returning with "part of the message not received" every time I've attempted to attach photos. The CS advisors acted like they can't read and when I've lost my temper - denied further support (as if there was any from the beginning!) AVOID THIS COMPANY
Had nothing but good experiences so far, purchased Eros by Versace and it came un damaged and quick.
They’re generally reliable and have great deals.
I’ve been wanting to splurge on this perfume for a while as everyone seems to love it.
Had nothing but good experiences so far, purchased Eros by Versace and it came un damaged and quick.
They’re generally reliable and have great deals.
I’ve been wanting to splurge on this perfume for a while as everyone seems to love it.
I was looking for Marc Jacobs Daisy Love. And they had it for a more affordable price than the retailers. The perfume is authentic. Coupon code included free shipping.
The popular scents sale out within a couple of weeks, but they seem to restock frequently (maybe once every couple of weeks). Overall satisfied with my experience. Would purchase from this site again.
I used the wrong address for my
More affordable prices
Liked the scent
My experience with FrangranceX has been very as far as receiving my orders if perfume through the years. It seems that almost every bottle of perfume I get from you leaks! I have gotten many bottles, a couple different fragrances, and they alway leak!
Also, I have been on a wait list for the perfume Royal Doulton for at least a year. I never hear from you that the brand is back. Do you know if the fragrance has been discontinued?
Otherwise, I am happy with my orders. The prices are very good.
I have been using FragranceX for many years now.
Love the products I choose.
I have been using FragranceX for years & they always deliver.
I love this fragrance & I am running low.
I love how easy it is to locate what I'm looking for and the availability of the products.
Great prices and discounts.
They are my favorites!
Great prices and discounts.
They are my favorites!
I received a damaged bottle of cologne, which would have been no big deal if so much hadn't leaked out in transit. When I contacted customer service they made me send pictures of boxes, slips, the bottle, etc for three weeks before telling me they weren't going to do anything about it.
Save your time, energy, and money, and do not purchase from these guys. If you do, I sincerely recommend you do not attempt to get any help from customer service, as they will not help you under any circumstances.
Tip for consumers:
I think they are selling damaged colognes; hence their cheap prices, but they do not tell you that's what they are doing. So in my case, I got a damaged cologne and though they do not warn you, they also do not let you exchange it for an undamaged item.
Products used:
The Lattaffa Hayaati and Ramz.
Hello Andre,
Thank you for taking the time to share your thoughts. We genuinely appreciate your feedback and regret any dissatisfaction with your product.
Based on the images provided and on the amount of protective materials on the shipping box (presented on the images as well), we were unable to conclude that the damage occurred in transit. Additionally, there was no visible leaking in any of the shipping materials.
Nevertheless, as a courtesy, you may return the bottle to us.
Hope you have a great day!
So happy that Fragrance X had a scent that's an old favorite of mine. Price and delivery were great!
Excellent selection.
Used to wear it years ago. Thought I'd never find it again.
Find an item for my husband that Macy's and Nordstrom doesn't have information about it. Happy for this!
Browsing for this particular item and size.
My husband love it; and In need to restock some of his collection!
Find an item for my husband that Macy's and Nordstrom doesn't have information about it. Happy for this!
Browsing for this particular item and size.
My husband love it; and In need to restock some of his collection!
I love FragranceX's prices and the speedy shipping is exceptional. It makes for an extra special Christmas shopping during all the stress because of Covid. Thanks FragranceX.
Great Price, Fast Shipping.
I found a giant bottle of my favorite scent for an amazing price. Normally it's $60+ and I paid half that. Will definitely buy from fragranceX again!
I ordered perfume for my wife here. Honestly admit I ordered at random, but my wife liked it so much that for the next three years I bought her only this brand. My mom also liked this scent and now my two any women smell the same.
Purchase, delivery, service - everything is great! I recommend to everyone!
I purchased DIor homme intense late December 2020 in the hopes of getting the exact version I want. I emailed the customer service department prior to purchasing and they confirmed if I purchase the 150ml. Bottle, it will be the pre-2020 bottle that I was looking for.
To my surprise when I received the perfume, it was the 2020 version that I don't care for. I was given the wrong information when I inquired and my time was wasted in this whole purchase process.
I choose to purchase that 150ml bottle of dior homme intense from FragranceX in hopes of getting the exact version I want.
I love that perfume
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
Hello,
Thank you for taking the time to share your thoughts. We genuinely appreciate your feedback and regret any dissatisfaction with your product and our customer support team.
I personally checked the interaction you had with the agent and I observed that there were some challenges, including the use of inappropriate language. While we understand that situations can be frustrating, we believe in maintaining respectful communication at all times.
Despite the difficulties encountered, we recognize that the issue at hand resulted from damage during transit. Consequently, I have processed a refund to your Klarna account.
Have a great day.