Freemake has a rating of 2.77 stars from 111 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Freemake most frequently mention customer service, week trial, and lifetime license problems. Freemake ranks 21st among Freeware sites.
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This is a real great working and easy to use software. I use it from a long time ago, and I could do everything what I want, like to convert a video/audio file to any other format, or size, while in the meantime I can change the aspect ratio, the bitrate and almost everything. The editor is an easy to use one, so you don't need any special skill to cut out the don't wanted parts. Also, I suggest to take a look for the additional options, as with these you can even add subtitles to your videos, and so on. I recommend to try this solution!
Take care, obviously a scam. You pay for a test period for 1 €, but I had no way to end the test phase and have not yet received an activation key. It is also customary to inform the user about this. It was also not clear to me that it was a subscription or was not clearly communicated. Of course no reaction by their support.
Take care, obviously a scam. You pay for a test period for 1 €, but I had no way to end the test phase and have not yet received an activation key. It is also customary to inform the user about this. It was also not clear to me that it was a subscription or was not clearly communicated. Of course no reaction by their support.
I paid for only 1 week trial using paypal, but without warning they charged the lifetime subscription to my account after the week was over. You can't even appeal to them because their email address with Paypal is bogus. I sent an email using the address they used to inform me about the account activation and this was the reply "You bought 1 week trial license for Freemake which has been extended to a lifetime license as you didn't cancel the trial during the trial period of 7 days. So you were charged ONE-TIME payment for lifetime license. In case of any doubt please refer to the email receipts from FastSpring, our payment processor, where we provided the links to cancel the trial, informed you of the trial terms and conditions and the date of the after-trial charge. Now you have lifetime license and you won't be charged anymore!". Now if the company's spiel is written this way, you know there have been a lot of complaints about their practice.
Tip for consumers:
Don't subscribe!
I installed this simply to download a few old movies I'd found online converted from original VHS format - not available on YouTube, Prime etc. Tried several times and always got a stop error code. Evidently its ONLY compatible with YouTube when it's supposed to be universal. No thanks.
Tip for consumers:
Don't bother
Products used:
Video streaming/download software
Very slow response from customer service. I followed all of their instructions but still never received an activation key, rather got a refund only after filing a dispute through PayPal... buyer beware!
Tip for consumers:
Be careful if you pay for the upgraded version. Be sure to use a payment method you can easily get a refund through, if unfortunately like me, you never receive an activation key.
Products used:
None
My husband bought freemake and after erase the program but they continue charged to my credit card every month.
I bought the seven-day trial, not understanding that they would automatically charge me for the full version after seven days. Most companies will remind you that the trial period is almost over and ask if you want the full version. They did not do this, and said "no" when I asked to have it cancelled for a refund. That being said, the app does perform as advertised. I won't do business with them again, though.
Tip for consumers:
read the fine print very carefully!
Worked great on first project if mine, but didnt perform at all on second project. Also was not impressed with their sneaky tactics. When you use the trial version, you are actually obligated to pay 9.99 for 3 months. Use NERO, I do now.
I purchased a lifetime license back in 2019 and loved the product. Two years later I can't access the software saying I need to purchase an upgrade at $59.95. I backed out of it and they immediately dropped the price to $19.95. I bought it. Then I tried to convert a youtube to mp3 and they said I had to buy another "King" upgrade. I wouldn't do business with these people under any circumstances. I can't stand the bait and switch routine. This was the worst. Freemake... should be renamed Wetake!
Tip for consumers:
Don't do it!
Products used:
Did not end up using anything as they kept jabbing me for upgrades and I finally backed out.
I ordered their $1 one week trial and after the first week I was charged $42 for a 3 year license. You cannot cancel that and it looks like it is auto-renewed and I saw no way to even cancel the renewal. I believe this is false advertising. That is too bad because the product seems like it is a good product and works well but the way it is marketed is exactly like a scam.
Tip for consumers:
Watch out for the $1 trial bait and switch.
Products used:
Freemake Video Converter
Freemake is very slow to download Once a file is downloaded it disappears into some temporary file where it cannot be found I have clicked to try and get it to go videos but still disappears I then have to redownload using another app Freemake is useless
The conversion software is free if you want their trademark in the middle of your video. They have a one week trial for under $2. It worked fine for the one video I wanted to convert. You need to cancel your trial, somehow, or else they will roll you into a $40 lifetime license which there is apparently no way to stop. No notice before this happens. It is a scam unless you have the need to convert a lifetime of videos.
I sent multiple emails and filed a complaint with Paypal. They gave me my money back.
Tip for consumers:
If you do not want to get sucked into a $40 lifetime license, figure out how to cancel your trial membership. Do not wait.
Products used:
Freemake video conversion
This is a real great working and easy to use software. I use it from a long time ago, and I could do everything what I want, like to convert a video/audio file to any other format, or size, while in the meantime I can change the aspect ratio, the bitrate and almost everything. The editor is an easy to use one, so you don't need any special skill to cut out the don't wanted parts.
Also, I suggest to take a look for the additional options, as with these you can even add subtitles to your videos, and so on. I recommend to try this solution!
They claim they are freeware with no limitations but after I converted a few files it stopped working until I bought a licence key
Deceptive marketing aside, the software is decent
Products used:
Freemake Video Converter
Freemake software has the most updates of any software I have to the point that it nags.
I purchased the Video Converter. The license is limited to a single machine. On my 1st purchase a decided not to buy then a discount incentive offered for a limited time an I purchased. Decided to buy for a 2nd PC, said no and same discount was offered but decided to not buy. Then a 3rd discount was offered even cheaper which soured me on my 1st purchase as I feel I overpaid for the 1st discount, So if you think about buying, say no until the 2nd discount offer for the best price.
The video convertor is fast, All the other Freemake software is ok but all nag you for new updates. Not sure why the developer is pushing so many through.
First up, this software does offer a 'free' version. The problem with that is that the finished product is unwatchable. They don't tell you that there will be a whopping great watermark in the middle of the screen for the entirety of the video until it's too late. Supposedly you can purchase a one week trial, but when you click on that button, you automatically get directed to a lifetime licence. I'm out.
Products used:
None
Having a video on disc which was made by copying a VHS tape to DVD I wanted to have the material on my computer. I tried a few tools to try and rip or copy but didn't work. Then I found Freemake Video Converter and without any difficulty could convert the DVD to all different video formats onto my computer.
The interface is very clear and user friendly. The tool is easy to use. I would highly recommend Freemake Video Converter!
Never got it to work. Tried everything they threw at me but still no luck. I requested a
Refund. Maybe it doesn't work on all computers.
I paid $1 to remove the watermark. A week later they charged me 43 bucks. WTF?! Nowhere did it say I would be automatically charged. These people are scum sucking scammer twats. STAY AWAY!
I tried this software out on what I thought was a free trial, decided within an hour it wasn't what I needed and removed it from my pc. Quite a surprise weeks later, after I returned from a trip where I hadn't had much access to the internet, to find that my credit card had been charged seven times@ $4.95 a week. Evidently I'd agreed to this, though I didn't know I had -- but that's my bad.
I'm giving three stars because it seems, from the brief experience I had with it, to be a good product and because to the company's credit they immediately agreed to cancel my "subscription," accompanying this with a defensive explanation that shows they've been getting a lot of complaints about their practice.
Freemake could certainly do more to explain how it works so people know just what they're getting, for how much, and for how long.
What they don't tell you is that the 'free' conversions are branded. Waste of a download. Go and buy a real converter!
Tip for consumers:
Just review and buy a decent up front reputable product.
Products used:
None. I don't do bait and switch.
Freemake is a scam. They will charge you $29.95 per week for their free' software. That's $1500 per year - automatically taken from your account. Impossible to reach them. They are simply criminals and need to be prosecuted. Any positive review must be made by them. Avoid Freemake like the plague. They stole a lot of money from my PayPal account before I noticed.
I'm a PR director, so I often take a lot of photos and videos, which with this video converter are combined into slide shows or films. I have been using this converter for 5 years, I don't like any other. This also has its drawbacks, but there are clearly more advantages. I hope that in the future the conversion speed will be made faster and the program will not freeze.
Freemake is a criminal organization. I paid for the software and it worked 1 or 2 times after every 10 attempts. I didn't use it a lot so I was patient even with it's very high failure rate. Now, after a few months, IT IS ASKING ME TO PAY AGAIN for their pathetic software. I emailed text support but they refused to help me because "I hurt their feelings." Boo-hoo! Who would not be upset when someone tries to rob you. Don't trust these crooks. I hope they can buy back their souls for the money they steal from their customers.
I think it's easy to use. Like when scrolling, see immediately Convert files, it is convenient, will give you a good price, 15 us will be able to buy it.
Freemake provides quality freeware - Free Video Converter, Free Video Downloader, Free Audio Converter. Download and convert any video or audio free and in two clicks!