Fry's

Cashier was a space cadet. Let my food smash together bread etc. Said he could not bag until i paid. No baggers at all 4 open cashiers. Lines waiting with full baskets. Horrible service!

I really love the website because it is appealing. I wanted just one thing but I ended up buying way more and the best part is that everything that I bought was an original. They have not malfunctioned and make me regret ever getting them in the first place. The delivery time was just about right and so were the prices. It's A good electronic shop that I trust.

1. They make it very hard to shop from the Weekly Ad. There is no direct way to pick an item from the Weekly Ad. It seems to allow you to put the item on the list, the theory being that an item on the list can then be added to cart. That does not work. The items on the list are dimmed, and the list is not active - cannot take any form of input. So that process fails to add the item to cart.

2. You can manually type in the item, but it does not show the discount, in the car, until after delivery so you're not seeing if ANY discount is given.

3. You can only check the price you're charged only after you get the receipt, after delivery is completed.

4. Then you have to try to get a refund. If you call customer service, they tell you to try the chat. T

5. The chat is very slow. The agent takes 4 to 5 minutes in responding. They often disconnect you for unobvious reasons. So the chat is almost always useless.

6. Going through a live agent is not any better. You have to repeat your information two, three times and they still can't find it by email or by phone number, they just say, "Sir. I cannot find an account with that information". Then you have to hang up and try again.

7. If you are lucky and get to an agent that is minimally trained and mostly clueless, and repeat three or four times your description of the item and the error, you may get a refund.

8. A refund will take 7 to 10 business days. So the whole process is designed to discourage requesting a refund by making it cumbersome to reach an agent, by chat, or by phone. By slowing the response, and by disconnecting the session. Finally by making the refund take 10 business days.

I like this winter saving so nice i love you frys.com super duper i will save money dor this offer 12

They did not send me the 10# of chicken, or the oats, or bread, or sour cream.
What did they substitute for them? String cheese, cottage cheese, 2 # of baby carrots, celery, peets coffee, frozen broccoli, etc. How in the world can you figure that out? They should just send what they have in your order and not do ANY substitutions unless they are at least in the same category. Also, when you try and explain to them what happened, they do nothing to rectify the situation. As a foot note, I don't even like celery, baby carrots or broccoli.

We do our monthly shopping at Frys every month. On Jan 4th around 2.30 p.m., there were no carts available one cart was out of service and the other had a note that said does not charge. That's fine things happened we figured the third cart was being used because you have 3 electric carts for that store. We just said we will wait until tomorrow to shop. The second day at 10.30 am we encountered the exact same issue 2 carts down and thought the third was being used. That is fine we will come back in the morning. So the next day we got up made a special point to be there when they opened and we were the first ones in line when they opened up at 7 am and went straight to the carts and guess what 2 carts down and there was no third cart and that is when we got upset and went to Walmart. For monthly groceries, we spend around 300 dollars which Walmart got instead of Fruys. I am not sure if management gets bonuses every month for being below cost that kind of conducting business can lead to customer service being sacrificed. Im not sure about this but I think certain types of stores are responsible for making sure that Businesses provide access for disabled patron and carts that are broken down does not provide reasonable access for people with disabilities. I will try and find out by looking into this.

Best places for ordering different types of items available. I am going to recommend them to everyone without any issues at all.

Fry's sends out emails of sales for products they do not have in stock and cannot be ordered nor picked up in the stores. It is clearly a bait and switch, get you to look at this item and then get you to see other items. I waited on hold at the local store (Fountain Valley) for over 20 minutes when every minute or so they would come on and say your wait time is 40 seconds, then 60 seconds, then 50 seconds, then 55 seconds, then 60 seconds, and on and on. Micro Center is better. Recommend shopping elsewhere.

I also had a negative experience ordering from Fry's Electronics. It was just the worst service I've ever experienced. They may have been great in 2018 and won some awards, but they aren't in 2020. I never got my order, and no one's answering my messages. It's not only rude, it's also unprofessional. I don't know what is going on with the company, but it must stop!

I managed to get a good HP laptop from them and it has been working great. I have to say that I did my suspicions at first because we all do about online shops that we have never used. Then again I was getting a very important thing so that's why. It is an original and works great. I know I made the right choice.

This store has almost everything you need for one stop shopping. The employees are very knowledgeable of all things in their department. But if you ask someone where something is, most of them do not have a clue.

I attempted to order some coronavirus safety protection items prior to an essential trip to the East Coast. Having selected all the items I needed online, I attempted to process the order electronically without success. The site was frozen. I then called Customer Service and talked to a reasonably nice guy who was, unfortunately, slow and without the usual resources(like knowing what to do to advance such a simple transaction). We laboriously went through the order manually; each stage inexplicably S-L-O-W.(I am currently waiting for him simply to type in my bank card number and feel like my feet have been encased in cement.) I will NEVER shop at Frys again. Can't trust a corporation that sells electronics but can't manage to maintain their own website.

"scam report against salesperson at your company
MANY SCAMMERS ON THE INTERNET FROM FRYS COMPANY USE WHATSAPP AND SCAMAINMNG
HI There, my name's Atef. I live in Dubai, UAE. I have contacted with a girl pretending that she is a sales manager at frys electronics company in Californaia, USA. Her name is (kate Bella Throne), i have already ordered 10 iphone units at the beginning around 8 months ago, i sent her some amount 800$ as she said then i will receive my goods and pay the rest of amount to the delivery company. Therefore, i asked to send my goods many times, but she said i have to pay all the amount first. Last 31th December 2019, i sent her the money 1750$, that was sent to her bitcoin wallet and she pretended that for her company wallet address, the delivery company manager contacted me aslo on whatsapp and promised to receive my items on last Friday 3 january 2020, but i have received a message from them telling me to pay 3500 $ again to deliver the goods because they are already on hold in Saudi Arabia custom department, so if i need my items i have to pay

Kindly check my email sent to DHL and your company regarding to the person as a sales manager at Fry's company but I found that they are scammers. I sent $2500, but they didn't gave me items of 3o unites of iPhones

I went to Fry's in Oxnard to buy a tablet they were not busy couldn't find one I did fine a employee which did not want to help me he was rude he said they were lock up and I asked him if I could see one for security reason he could not show so I left I will never go back there again

I ordered a scooter online. Counted on for gift, they called day of delivery saying " do not know whey THEY let you order". "We do not have that scooter. " Then tried to sell me on a far inferior scooter for more money. When I asked if they could at least match the price of the better scooter they refused. They would do nothing to honor my completed order.

These guys are pro scammers! AVOID AT ALL COSTS!

This was my first and last experience with them. I ordered a set of speakers on sale in July 2019. They cancelled the one speaker 12 hours later and next day I received a call regarding the one speaker (I ordered a set for a reason!) and they told me that it is used and has a chip on the base. I agreed to receive it ONLY after receiving an extra discount AND after ensuring I would get another demo unit from another store. Not only did I not receive a discount, the other store's customer service NEVER returned my calls and follow up on their promise and I ended up receiving a DAMAGED USED (more than they claimed) speaker missing the grill as well! They did the exact same with another order placed in the meanwhile for a set of Klipsch bookself speakers. They took the order online and then called later in the day to say they have to cancel it because the items are used and NOT in working condition. They told me to go get them at another store, they should be available somewhere. Absolutely HORRIBLE EXPERIENCE. Now they will not refund the order because it was delivered while I was gone and I did not report it within 48hrs. Of course they claim to have everything sold out and the advice was to wait for another even at some point in the future. If you value your $ and your time AVOID these people at all costs. It is NOT worth it. Very disrespectful towards consumers.

Bought a 65" QLED Samsung TV from Frys website and had it delivered. Upon turning it on there is a 3" crack in the screen at the top. Called Frys right away and they said i have to bring it back to the store for a manager to look at it. Took it to City of Industry store and the manager said i must have damaged it and nothing he could do about it. Theres no way I damaged it and now Im stuck with a cracked screen. Nect step is small claims court.

Frys Electronics sent a microwave i had cancelled. I emailed Fry's and the person i talked to said they would send me return postage. When i call about the email saying they would send me return postage. Their customer service workers are Rude. The rep i talked to called me a liar and said you bought yourself a microwave and hung up the phone. After spending more that 1 hour i got hung up on. Plus i had a microwave cooker and 3 pairs of Pliers they said they would not refund that money. After they cheated a 75 year old man i had already bought a Microwave from a local store. The customer service man said now you have a backup.

They gave us dark chocolate Oreos when we ordered holiday flavor and gave us rotten lettuce worst experience ever I'd rather order Safeway

I took my computer in because it had a blue screen and it was trying to repair itself with no a veil. They told me it was $35.00 to look at it and they told me to come back in 2 hours. When I came back the tech told me to take it home and I could try a test at home. If it doesn't work I would need to by a new hard drive for $150.00 or a new computer. I did exactly what he told me to do of course it didn't work. So basically they got $35.00 from me for doing nothing!

This is my one stop for all my electronic needs. They always have what i need and I have so far bought things from them several times. They all turned out to the the right products and are working fine till this very day. I am grateful for the great service.

I specifically ordered a certain type of ink. I remember being extremely careful about the one i chose. When i received it, it turned out to be a different type of ink that they shipped. I tried to retun it and spoke with a manager named Craig, all he said was its been opened so we cant return$70 down the drain and no help from them. Never ordering from here again.

Great service with lots of current offers. I definitely like it. I recommend it to anyone who wants to shop comfortably.