• Full Spectrum Laser

Full Spectrum Laser

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Overview

Full Spectrum Laser has a rating of 4.79 stars from 61 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Full Spectrum Laser most frequently mention engraver machine, high quality, and great product. Full Spectrum Laser ranks 7th among Building Construction sites.

  • Service
    32
  • Value
    31
  • Shipping
    32
  • Returns
    29
  • Quality
    32
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How would you rate Full Spectrum Laser?
Top Positive Review

“Quickly and efficiently!”

Harold T.
3/29/23

The Muse UV Galvo Laser Machine is a game-changer for my business. It has allowed me to create high-quality products quickly and efficiently. I am very satisfied with my purchase.

Top Critical Review

“Tech support needs help”

Lou G.
1/14/23

I purchased a Muse Titan last January. (Free shipping and no tax since I purchased from Ultimate 3D Printing Store instead of Full Spectrum directly, so I saved about a thousand dollars but still spent nearly $10k on this machine) On November 25th the machine stopped powering up. I tried calling tech support but sat on hold for about 30 minutes and then the call disconnected. I then opened a ticket explaining the issue. Three days later they responded to the ticket instructing me to take the machine side cover off and send them a video showing any lights coming on. I sent the video and... no response. I then sent a ticket reply asking if it is normal for a reply to take so long. Finally on December 14th they instructed me to remove the boards from the machine and mail them to FS Laser. Which I promptly did. By December 21st they shipped the repaired boards back to me. When I installed the boards the machine powers up but will not autofocus and the laser fires intermittently if I try to send a job. I updated the ticket explaining the issue and once again heard nothing for a week. Finally I called and waited on hold and got to speak with a guy who told me the engineers would be reaching out that day January 4th. It's now January 14th and I still have not heard back from them. Not sure what to do now. My warranty expires at the end of this month. I wish I had purchased a generic laser from China since parts and service items are readily available, and I wouldn't be limited to one company that could help with problems.

Reviews (61)

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Thumbnail of user kaim79
1 review
0 helpful votes
January 27th, 2023

Outstanding product does everything they say it will and than some The packaging was absolutely flawless fit finish clean neat. Extremely happy and satisfied.

Thumbnail of user taylorj237
1 review
0 helpful votes
February 25th, 2023

Could not be happier with the MC Series Industrial Laser Systems as our first experience in the world of CNC. For those who want to get started with CNC at a reasonable price, this is your machine. Easy to assemble, surprisingly sturdy and very accurate. Fslaser make starting a new hobby a great experience.

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Thumbnail of user josephk1711
1 review
0 helpful votes
March 4th, 2023

Muse Fiber Galvo Laser is my first laser and first time using something like this and I got the hang of it pretty easily. Make some practice runs to figure things out before doing an actual product. Thanks!

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Thumbnail of user tiarab33
1 review
0 helpful votes
January 30th, 2023

So far I love Their Laser Cutter and Engraver machine! I never imagined I could do my etching/engraving with such a small device, but everything I've done has come out beautifully! I am very happy with my muse. And now I am saving up to get the later version and some additional accessories!

Thumbnail of user brentc298
1 review
0 helpful votes
February 15th, 2023

So far I am enjoying my new Laser Cutting and Engraving Systems. The instructions were easy to follow in assembly, and there are lots of resources available on learning how to use the software. The product came with a faulty control board, but Fslaser quickly responded to my emails about it and sent a new one within a few days which has been working fine.

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Thumbnail of user haroldt213
1 review
0 helpful votes
March 29th, 2023

The Muse UV Galvo Laser Machine is a game-changer for my business. It has allowed me to create high-quality products quickly and efficiently. I am very satisfied with my purchase.

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Thumbnail of user maryg3229
1 review
0 helpful votes
February 12th, 2023

The MC Series Industrial Laser Systems machine has been great for someone interested in learning more about Laser and engraving. Assembly was okay and there are plenty of Youtube videos to assist with questions. We've made a few different projects that have been fun to create. It's been great!

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Thumbnail of user amyv909
1 review
0 helpful votes
February 15th, 2023

The CO2 Laser Cutter and Engraver Machines was reasonably priced and great for beginners. Had an issue several months after purchase and customer service solved immediately. Very happy with purchase.

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Thumbnail of user jamesa3135
1 review
0 helpful votes
March 26th, 2023

I like the overall quality. The customer service is good and very responsive. Highly recommended fsl for their software.

Thumbnail of user monicar629
2 reviews
0 helpful votes
January 26th, 2023

We are a custom firearms manufacturer and needed to engrave serial numbers in some lowers. FSL not only provided us with a laser at a fantastic price but connected it to our database so we could keep track of the parts without having to manually enter them. Great engineering team that can solve your issues!

Thumbnail of user kevint1388
1 review
0 helpful votes
February 8th, 2023

The Muse Desktop CO2 Laser Cutter and Engraver Machines is amazing! Very user friendly and easy to learn for first time laser engravers like myself. The improvement of the speed compared to the LP1 is night and day! Excellent quality engravings as well. I haven't tried the roller yet, but I am definitely looking forward to it!

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Thumbnail of user davidr5757
1 review
0 helpful votes
February 23rd, 2023

I received the Fslaser Muse Desktop CO2 Laser Cutter and Engraver Machines through Fslaser. It was easy to put together. It now works as advertised. Perfect!

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Thumbnail of user nicolettew20
1 review
0 helpful votes
March 7th, 2023

We bought P-Series High Volume Laser Cutting and Engraving Systems back in November. While I had a learning curve on using the the laser. Fslaser was especially helpful; answering questions, software issues, user's errors. I would recommend dealing with this company again!

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Thumbnail of user danap632
1 review
0 helpful votes
March 16th, 2023

When you open the box and see how much care they put in wrapping and protecting the parts you know its a good machine. Everything came together nicely and wasnt hard to figure out given the instructions. Thanks Fslaser.

Thumbnail of user johnnyv159
1 review
0 helpful votes
February 8th, 2023

I got this for my boyfriend and he can't stop using it. Easy set up. Worth the money for sure. I would highly recommend Fslaser.

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Thumbnail of user thomass3554
1 review
0 helpful votes
February 25th, 2023

I was happily surprised with how easy P-Series High Volume Laser Cutting and Engraving Systems was to assemble (took 1 hour 20 minutes). I didn't swear in frustration once! I ran the sample gcode it came with and it was just as advertised. I'd buy it again!

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Thumbnail of user keitha584
1 review
0 helpful votes
February 1st, 2023

The laser cutter and engraver is a good product. If people can't use computers they should not be operating this machine. It took me under an hour to set up and start using. Very cool machine!

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Thumbnail of user daniels3861
1 review
0 helpful votes
March 16th, 2023

Setup was straightforward. Follow You-tube videos AND supplied instructions since there are some minor differences. I really don't have all of the words to express how I feel about my experiences with this product and the company I purchased it from Fslaser.

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Thumbnail of user rachelh1135
1 review
0 helpful votes
February 18th, 2023

Assembly and setup were easy, and the included software is great to get things going right away. I'd definitely recommend this product!

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Thumbnail of user kevina1706
1 review
0 helpful votes
March 3rd, 2023

Needed a new software update after my Windows crashed and FSL still provided it to me despite the machine being 6 years old. Wish my car had the same service!

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Thumbnail of user melodyr147
1 review
0 helpful votes
March 26th, 2023

Reasonably priced but extremely well built and easy to assemble.it is amazing and easy to use once you get your head around how the software works.Can not stress 5 stars enough.

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Thumbnail of user juliah780
1 review
0 helpful votes
January 24th, 2023

Didn't know anything about lasers but needed to replace my old mechanical engraver. Was amazed by the camera demo on the FSL fibers! I just put down a quarter and the camera found it and engraved in under a second. Going to have fun with this!

Thumbnail of user justinh1023
1 review
0 helpful votes
February 21st, 2023

The Muse Fiber Galvo Laser Machines was very simple to assemble. Almost anyone should have not much of a problem. Will be buying another, or maybe two more, to double or triple my productivity.

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Thumbnail of user michaels10381
1 review
0 helpful votes
January 27th, 2023

I would highly recommend Fslaser.Very impressed with the Laser Engraving Machine. Shipped quickly and great experience overall. Instructions were clear and I was engraving within 30 minutes of unpacking the unit. Already have my second unit on order.

Thumbnail of user claudiak177
1 review
0 helpful votes
January 27th, 2023

I purchased the Laser cutter and engraver. It was a lot cheaper than others. It works great. I would highly recommend to anyone who wants to get into beginner laser cutting and engraving.

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