• FusionBeads

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Overview

FusionBeads has a rating of 3.36 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. FusionBeads ranks 47th among Beads sites.

  • Value
    1
  • Shipping
    1
  • Quality
    1
How would you rate FusionBeads?
Top Positive Review

“Excellent business... recommended”

maria s.
3/26/19

Happy to find FB... they are fab, the quality, the interface site totally friendly, accurate info on products (recently got some beads packages where the color differ as well as the weight of all the package wasn't as described) great selection, and price are good. The nice surprise is a little gift included that make you smile... nice touch FB. Thank you

Top Critical Review

“Shipping Issue”

Patrice S.
9/19/19

The last few orders I have made have taken longer than expected. Sometimes their sales are great and I fine myself ordering over $25 to get the free shipping. The problem is the free shipping means they sit on your order for three days. I guess that's ok if you are a casual beader but if you are selling time is money and have found that it is taking 10 days to two weeks. This made me lose more than one opportunity for a sale. So their so called free shipping is just a penalty for being a good customer in my book.

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user marias534
1 review
0 helpful votes
March 26th, 2019

Happy to find FB... they are fab, the quality, the interface site totally friendly, accurate info on products (recently got some beads packages where the color differ as well as the weight of all the package wasn't as described) great selection, and price are good. The nice surprise is a little gift included that make you smile... nice touch FB. Thank you

Thumbnail of user patrices37
1 review
2 helpful votes
September 19th, 2019

The last few orders I have made have taken longer than expected. Sometimes their sales are great and I fine myself ordering over $25 to get the free shipping. The problem is the free shipping means they sit on your order for three days. I guess that's ok if you are a casual beader but if you are selling time is money and have found that it is taking 10 days to two weeks. This made me lose more than one opportunity for a sale. So their so called free shipping is just a penalty for being a good customer in my book.

Thumbnail of user kh650
K H.
60 reviews
223 helpful votes
July 22nd, 2019

Sent me someone else's order and they want me to send it back to them. The other person's order is in AZ across the country. This is stressful and inconvenient. They out to pay me gas money, too, to take it to the post office.

They are too expensive for the most part. A shame, because they have a nice selection of Czech beads.

Thumbnail of user jayneg43
1 review
0 helpful votes
July 19th, 2019

I've never had a problem. My order always arrives within a week. It's always correct. It's always packed well. Prices are quite good to excellent, depending on what's on sale when you purchase.

Thumbnail of user annaj135
2 reviews
4 helpful votes
November 30th, 2018

I love this site! They're products are of great quality. I absolutely love that they always put an extra personal touch in every order such as a free gift and a coupon code for the next order. Their customer service is awesome as well!

Thumbnail of user gohm
28 reviews
83 helpful votes
February 8th, 2017

I really like shopping on fusion beads. The interface of their website is user-friendly. Also, I have never received a late delivery on the four purchases that I've made on their site.
I find that they have a good mix of artist beads and basic beading supplies. I like how they sometimes have clearer product specifications than other companies. However, I find myself turning to other companies because it's hard to find what I need from Fusion beads at times. They also do not state whether the item contains nickel/lead, and only have the product origin on certain items. Apart from that, I find that they have balanced quality and pricing very well.
Fusion beads cares about competitve pricing while making available only quality products (in my experience).
Do note that Fusionbeads is more of a craft website.

Value
Shipping
Quality
Thumbnail of user bobbyg16
3 reviews
7 helpful votes
Thumbnail of user martham225
1 review
1 helpful vote
July 7th, 2019

I guess they must be on vacation, because I've made two requests about an order of which 9 out of 10 items were NOT DELIVERED, but my account says they were fulfilled. Definitely have lost my business. And I guess I'm out of that money.

Thumbnail of user alexp9
107 reviews
1,121 helpful votes
April 17th, 2011

This is probably my favourite site for findings and czech beads. You can choose however many crimp beads or jump rings you want! No longer obligated to buy 20 if you only want to try out 4 or 8! They actually have a decent inspiration projects gallery - with projects you might want to make with listings of the products that goes into the project. They offer free shipping with NO minimum order! And it's legit, I've ordered twice from them... they even give you some freebies your first order :)

Thumbnail of user deannab73
2 reviews
0 helpful votes
March 29th, 2019

I've ordered from them twice. Both orders were supposed to arrive in 3-7 days, both took almost a month. I don't have time to wait that long for materials. I will not order from them again.

Thumbnail of user elloita
13 reviews
34 helpful votes
July 30th, 2014

Fusionbeadsclothes aren't usually what I wear on a day to day basis, but I bought a couple things there when I lived in Seattle. The good thing is that the clothes last a loooong time. Very durable, well-made stuff!

Thumbnail of user bethg89
1 review
3 helpful votes
December 11th, 2018

I have always loved Fusion Beads and recommended them to others. They have a great selection and good prices. In the past their orders have arrived quickly. But not anymore. I placed an order on Dec. 3 and paid for 1-3 day shipping because I needed the beads to finish a commissioned piece. I didn't receive the order until Dec. 10. This made me miss the date I told my buyer I'd have her bracelet done by. I called Fusion asking for my shipping money refunded but they refused saying there was no mail the day for President Bush's funeral and they were within their 3 day window because it was business days not just days. (The order info doesn't say that, it just says 1-3 days). I asked if not refunding the $5.99 shipping charge was worth it to them to lose a customer and they just said there was nothing they could do. They wouldn't let me talk to a supervisor. So I won't order from them again.

Thumbnail of user marcyd10
2 reviews
1 helpful vote
December 3rd, 2018

I found out after the fact that I paid a lot more than I would have at Fire Mountain. It would have been ok but on top of that it took 8 days to receive my order.

Thumbnail of user thomasr48
2 reviews
1 helpful vote
April 26th, 2015

What I wear on a day to day basis, but I bought a couple things there when I lived in Seattle. The good thing is that the clothes last a loooong time.

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