G Plans

First they say $369 to lose 15% of your present weight. After they have your card number, they tell you the medication is not included. At no time did they tell you before charging you $369 that the medication is extra. Are they serious? This is pure fraud and false advertising. It's just like they're reaching in our pocket and stealing our card info. I wish there was a 0 star but then the post would not show up.

I've have been calling the customer support for days but can't get hold of anyone. I have a such a bad side effect. Don't know what to do. My lymph on my neck is swollen so bad. This is so ridiculous you pay so much money but NO support from them! I'll never use G plan again or have anyone use this company!

I bought gplans 3 weeks ago. They charged me 129 subscription plus 229 medication and they charged me twice each time. I've been calling everyday to know what dosage I'm supposed to take and the phone line hangs up on me with an ans er machine telling me to call later. The chat on app only lets you put generic answers and does not let you explain yourself. I'm very frustrated over all.

I filled out the questionnaire and ultimately decided I didn't want to spend money on the product... After that I was BOMBARDED with promoting emails that kept offering progressively more free incentives and guaranteeing success. I finally accepted on the premise of "a week of free chef prepared meals & a free meal plan"
Okay... so I join and discover that apparently, to G-Plans, 5 meals is enough food for an entire week! EVEN THOUGH they blast me with emails telling me how important it is to eat enough. Sure. I tried poking around the site and could not even tell when my free trial would end, but DID discover that once it did I would be charged $130+ PER MONTH! I asked the bot to tell me my subscription details and it said 5 months but "NA" on my billing date.

I then noticed that the "free meals" wouldn't ship for almost 10 days, so I reached out to customer support to find out if I would even be able to try the meals before my free trial ended (1 week, not 5 months). The answer is not only will I begin paying $130+/mo BEFORE I can try the meals, but they were going to send 4 more meals at full price (about $70) in order for me to receive the 5 free meals. At NO point did G-Plans communicate this - it required me reaching out directly to support for something else and coincidentally finding out! EXTREMELY SHADY and I will be reporting this to the BBB.

The only positive is a half positive because when you try for customer support through the app, you end up talking to a bot and can only use pre-determined communications... You have to insist on speaking to a real person and it took them 3 days to respond to me. However, once I got that reply the representative was actually very helpful - made me aware of the charges & helped me cancel everything before I was charged.

BUYER BEWARE!

I ordered by mistake already having a prescription so I cancelled immediately
Two plus weeks later NO REFUND!

Contact number can't get anyone to answer. Didn't get medication or doctor visit disputing charge with my card! Poor customer service. Scam

They somehow got my information and charged me almost 800.00 dollars for stuff I never signed on for. I had to Google what they are then see all the other scam alerts and reviews

Totally hidden fees charged. False advertisement. No access to customer service when needed. Have called several times to hear there is no one available to take your call. Call back later. Hangs up. Would definitely not recommend using this GPLANS for anything. Gave a one star because there isn't an option for 0.

It does not tell you about all the charges till you make your first step giving then you first payment and no cancellation option available, wrote text messages and email and got nothing in return! Called waiting time 20 mnts and not surprisingly theft hung up on me!
Don't get fooled by thinking you are getting a good deal when they just rip you off!

I went through the process filled out all my information. I paid for the meds and the doctor call which I had. The doctor wanted more medical records, I had them the next day. Now it's been since February 26th and I've heard nothing, I can't get a hold of anyone. It's very frustrating around $400 dollars down the drain. I'm beyond angry

I signed up a day ago. My bank flagged the charge so I had to call and say that I did authorize the charge. I have been trying to cancel for more than 48 hrs now. I've sent multiple messages and called. I am put on hold every time but when it gets to 20 minutes. The call disconnects. This is awful. There are other reputable companies out there. I should have done more research. I will be canceling through my bank.

DON'T be fooled! I ordered bases on the add that indicates that customers will have a virtual visit with a physician who can prescribe the GLP-1. Paying up front for something I NEVER RECEIVED, it's ludicrous and quite honestly I believe it to be a scam leading people to order the meal plans. I've reached out to customer service, left a voicemail with no response in 5 days, I've emailed with what I believe to be a bot demanding a refund and still no luck pr a human.

Response is the only thing good about this company. You sign up for the medication and get trapped in a long term food plan. Which I didn't want,,dint buy it

I was cleared to be on thier medication by a doctor that asked nothing about my medical history or current conditions. The consultation was rushed after I waited an hour after my scheduled appointments. The next consultation the doctor asked those questions and told ne I never should have been prescribed thier medication because of my current health condition. I was promised a full refund. They charged me the start up and 3 months and then only refunded me 1 month. Note: the plan was cancelled before I started the 2nd month.

I would give them a 0 rating or negative if I could.

Personally I found the app very helpful, I eat a lot of different new things I was not used to and I am slowly but steadily losing weight, at the speed they predicted - no idea how they do it, but it works! Yes, it's pricey and yes, sometimes the whole thing looks doggy, and their customer service is non-existent, but I decided to take a leap of faith and it was worth it! I have been on tons of diets in my life, this is so far my favourite!

They start friendly, with a great app, then, they cancel doctor phone call, you can't reschedule, and request nothing but test after test on your penny. Charged my account for consult, and meds(that I never received), and then start the process over. STAY AWAY!

I paid the $139 for the required doctor visit, I paid $239 for a prescription that was sent before I ever had a doctors appointment (the receipt stated $129 & $229, but oh well), then the doctors appointment was cancelled due to their review of my medical history. Did I mention I already paid for it? Now I have medicine I don't know how to use and they tried to charge me two more times for more medicine! On top of that, I wouldn't join until they told me I didn't have to order their food, then received a box of food I didn't order the next week. I actually had to cancel my debit card so they would stop charging me. They won't even respond to the BBB complaint. Sheesh!

Don't be fooled by their spiel, it's a bunch of crap. They also imply refunds in 30 days but that's only for a monthly subscription, and try to rush you into a yearly one on a timer - like I said, tricky and underhanded. The food came in a torn up nasty box all melted, it was all just BAD! I have nothing good to say and would give ZERO stars if I could!

They charged me twice, for $399, the plan I wanted, and then $475 for i plan I did not ask for. They charged me 75.49 twice for food I did not want or order. I was suppose to get 5 free meals but they charged me. I had to call my credit card company to dispute charges. They won't answer their phones or respond to emails!

They refunded my $98.00 in 12 hours!

Popped my wife's card for $39.00 then $98.00 before I locked the card. They sent an email saying "Your payment of $151.00 was declined, please update your payment information"! She's going to call and ask for the refund within 30 days as adveliezed, not holding my breath after reading these reviews. $137.00 would fill my gas tank almost twice with all this craps going on and your have those SCUMBAGS STEALING money apparently. I wish I had a physical address to go to!

This company is one of the most unethical companies I have ever dealt with. I will continue to post negative reviews on every possible site they advertise on. I have file complaints with the BBB and the Maryland Attorney General office. Please do not fall for this scam like I did.

This is a haphazard, disorganized, non-communicative organization of grift. Extremely dissatisfied with this clown show. Sorry to have to give them 1 star.

Where to start? This is the worst plan period. To start when you first sign up, you have to schedule a doctor'sappointment which is about a week to 2 weeks away. Then when you finally get your appointment, they will just keep disconnecting you and you never actually get to speak with somebody. Then they want you to reschedule to do the same loop again. When you go to connect and chat, nobody's there. When you go to call the number, they provide you in the app. It hangs right up on you. Is what a freaking joke. I probably lost more weight getting frustrated with these people then I would have with the medication they would've prescribed. They should take a long walk off a short peer.