• G2

G2

Overview

G2 has a rating of 2.19 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about G2 most frequently mention gift card problems. G2 ranks 536th among Software Other sites.

  • Service
    9
  • Value
    9
  • Returns
    9
  • Quality
    9

This company responds to reviews on average within 18 days

Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
1
See all photos
How would you rate G2?
Top Positive Review

“Good website”

Cameron G.
8/7/23

Changed this review. At first I received the following 'Unfortunately, your review was not one of the first we received and is therefore not eligible for a gift card.' after being told I would get one Since then they have come through with the gift card so I am very happy

Top Critical Review

“False Advertising”

Ash K.
8/18/22

This is a scam site that makes you fill out extensive surveys in exchange for a gift card, but instead sends out an email days later with "Unfortunately, your review was not one of the first we received and is therefore not eligible for a gift card." Dishonest company, false advertising! Also, before you claim that "oh we dont have you in the system, here is a screenshot of the email". Have basic decency!

Reviews (21)

Rating

Timeframe

Other

Thumbnail of user ashk44
1 review
3 helpful votes
August 18th, 2022
Verified purchase

This is a scam site that makes you fill out extensive surveys in exchange for a gift card, but instead sends out an email days later with "Unfortunately, your review was not one of the first we received and is therefore not eligible for a gift card."

Dishonest company, false advertising! Also, before you claim that "oh we dont have you in the system, here is a screenshot of the email". Have basic decency!

Thumbnail of user claraf31
Saumya B. – G2 Rep

Hi Ash, Thanks for reaching out. We’re unable to find an account associated with this user name. If you are still in need of assistance, please open a ticket in our help center sharing the email you used to create your account. You can do so here: https://help.g2.com/hc/en-us/requests/new

Thumbnail of user christopher.phillips
1 review
1 helpful vote
April 3rd, 2023

I had a negative experience with G2. I was invited by the company Reputation to leave a review on G2, so I decided to share my feedback on "Reputation". However, I faced a problem and was not able to publish my review.

When I contacted the G2 help center, I was disappointed to hear that my review could not be approved due to suspicious activity found on my account. However, there was no explanation provided as to why my review could not be approved or if it could be approved in the future.

Service
Value
Returns
Quality
Thumbnail of user claraf31
Saumya B. – G2 Rep

Hi, Thanks for reaching out. Apologies for the inconvenience caused. We’re unable to find an account associated with this user name. Please open a ticket in our help center sharing the email you used to create your account and we shall try our best to assist you. You can do so here: https://help.g2.com/hc/en-us/requests/new

Thumbnail of user lindseyj306
1 review
0 helpful votes
August 17th, 2023

Product vendor asks me to write review for them on G2 with promise G2 will provide giftcard. I do so. It is very long, tedious review. Wait a while. Never receive GC. Reach out to G2 and they say they can't do anything because the offer was made by the vendor. (But was to be provided and done entirely through G2?) Complete scam.

Thumbnail of user claraf31
Saumya B. – G2 Rep

Hi Lindsey, Thanks for reaching out. We’re unable to find an account associated with this user name. If you are still in need of assistance, please share your email address with us here open a ticket in our help center sharing the email you used to create your account. You can do so here: https://help.g2.com/hc/en-us/requests/new

Thumbnail of user ivop85
0 reviews
0 helpful votes
June 23rd, 2022

I've received excellent service from my successes manager. They help me and he explained everything I needed to know to start with as I am a newcomer.

Service
Value
Returns
Quality
Thumbnail of user ml211
4 reviews
29 helpful votes
November 8th, 2021

Unfair rankings of vendors... pay-to-play for vendors; if you don't advertise with them, watch out. Many reviews look fake and poor quality. Just gaming the SEO system and parasite of society

Service
Value
Returns
Quality
Thumbnail of user claraf31
Saumya B. – G2 Rep

Hi, Thanks for sharing your concerns. I apologize for any inconvenience you have experienced and want to make sure your problem gets addressed. We strive to ensure all our reviews are from real users and in fact, have an entire team dedicated to this task. If you ever have a concern about the validity of a review, we invite you to click the "Report a Concern" button at the bottom of every single review on G2, and our team will take another look.

Thumbnail of user atulg24
1 review
0 helpful votes
September 17th, 2022

G2 gathers information from online and user reviews. The Customer Satisfaction and Market Presence scores are then generated in real-time using a proprietary algorithm and shown on the grid. These grids are dynamic photographs of specific points in time

Service
Value
Returns
Quality
Thumbnail of user eugenek127
3 reviews
0 helpful votes
March 24th, 2023

I had a bit of an unpleasant experience with FreshBooks and wanted to write a quick review on G2. I could not even get started with that software because it is missing data import features, but G2 requires to answer lots of questions such as how many years do you use this software, etc. Then require screenshots from my login screen to prove that I am actually a legit user. Then there were whole pages of required info "about your company" and "about yourself" - no way, it was a waste of time. I have a feeling that it is made difficult on purpose for casual users like myself to submit real reviews, so that mostly the "right" reviews go in. And it looks like G2 are very thorough, require a lot of info from the submitter - of course...

Thumbnail of user claraf31
Saumya B. – G2 Rep

Hi, Thanks for reaching out, and apologies for the inconvenience caused to you! We’re unable to find an account associated with this user name. If you are still in need of assistance, please open a ticket in our help center sharing the email you used to create your account. You can do so here: https://help.g2.com/hc/en-us/requests/new

Thumbnail of user iliyai4
2 reviews
0 helpful votes
June 22nd, 2022

I am very happy with g2.com, Thanks for keeping in regular contact and keeping me up to date with things.

Service
Value
Returns
Quality
Thumbnail of user cameron
1 review
0 helpful votes
August 7th, 2023

Changed this review. At first I received the following
'Unfortunately, your review was not one of the first we received and is therefore not eligible for a gift card.' after being told I would get one
Since then they have come through with the gift card so I am very happy

Tip for consumers:
n/a

Products used:
n/a

Thumbnail of user dariusm31
1 review
2 helpful votes
March 25th, 2021

This company tells you about a gift card to draw you into writing very long reviews just to tell you they ran out of cards and send you emails everyday to write a review for the same company claiming they can send you a gift card that they said earlier they don't have. FALSE ADVERTISING.

Service
Value
Returns
Quality
Thumbnail of user claraf31
Saumya B. – G2 Rep

Hi, Thanks for reaching out. We’re unable to find an account associated with this user name. If you are still in need of assistance, please open a ticket in our help center sharing the email you used to create your account. You can do so here: https://help.g2.com/hc/en-us/requests/new

Thumbnail of user priyaj34
1 review
0 helpful votes
November 17th, 2022

I love it
It is so helpful and easy to use
Help people to know any software easily and deeply.
I strongly recommend this to others

Thumbnail of user johan.robinson
1 review
1 helpful vote
May 17th, 2023

I wrote a review, spent a lot of time on it. I was promised a gift card. It was published, but no GC!

Trying to contact G2 is impossible.

No response on email and if you try any of their forms, you'll get an email asking you to reset your password.

Stay out of G2!

Service
Value
Returns
Quality
Thumbnail of user claraf31
Saumya B. – G2 Rep

Hi, Thanks for reaching out. We’re unable to find an account associated with this user name. If you are still in need of assistance, please open a ticket in our help center sharing the email you used to create your account. You can do so here: https://help.g2.com/hc/en-us/requests/new

Thumbnail of user geeteshm
1 review
0 helpful votes
August 15th, 2022

Really appreciate the G2 initiative to pay consumers for writing honest review about an application. It will really help people to come forward and write more review about the application which in turn will help the larger audience to choose the best suited application for them.

Thumbnail of user justinw738
3 reviews
11 helpful votes
May 15th, 2022

Solicits positive review with gift card incentives for their advertisers. What is insidious about G2 is that it
Looks legit until you learn how it works. I wrote a critical review of one of their advertisers that was taken down-- they only publish positive reviews for the products/customers who pay them.

Thumbnail of user claraf31
Saumya B. – G2 Rep

Hi Justin,
Thanks for reaching out. We’re unable to find an account associated with this user name. If you are still in need of assistance, please open a ticket in our help center sharing the email you used to create your account. You can do so here: https://help.g2.com/hc/en-us/requests/new

Thumbnail of user jasonl1887
1 review
0 helpful votes
November 1st, 2023

SCAM! Do not do reviews for them... They promise you a gift card for doing a review, only to then later reply " sorry you did not do the review quick enough ", or along those lines. But, I did the review within minutes of receiving the email.
Absoloute scammers!

Tip for consumers:
Scammers, do not do reviews for them.

Products used:
REview of product as requested

Service
Value
Returns
Quality
Thumbnail of user claraf31
Saumya B. – G2 Rep

Hi Jason. Thanks for reaching out and for sharing this concern. It looks like that was an error on our part. We have since sent the gift card and you should be able to find it in your email. Thanks for taking the time to leave a review!

Thumbnail of user ayushn5
1 review
0 helpful votes
March 13th, 2023

"1984" by George Orwell is a dystopian novel that was published in 1949. It is set in a totalitarian society where the government has complete control over every aspect of citizens' lives, including their thoughts and emotions. The novel follows the story of Winston Smith, a low-ranking member of the ruling party, who begins to question the government's oppressive policies and falls in love with a fellow rebel named Julia.

The novel's themes are timeless and continue to resonate with readers today. Orwell's depiction of a society where people are constantly monitored by the government, where language is used as a tool of oppression, and where dissent is brutally suppressed is eerily prescient. The novel's portrayal of the dangers of a surveillance state and the power of propaganda has become a cautionary tale for our own time.

The writing style is stark and unembellished, reflecting the bleakness of the society Orwell has created. The characters are complex and well-developed, particularly Winston and Julia, who are both flawed but sympathetic. The novel's conclusion is haunting and thought-provoking, leaving the reader with much to ponder long after the book is finished.

Overall, "1984" is a powerful and important work of literature that has stood the test of time. It is a chilling reminder of the dangers of authoritarianism and a call to remain vigilant in the face of threats to our freedom and democracy. It is a must-read for anyone interested in politics, society, and the human condition.

Tip for consumers:
The novel is a cautionary tale about the dangers of totalitarianism and the importance of freedom and individuality. It warns readers about the consequences of giving too much power to a centralized government and the ways in which such power can be abused to manipulate and control people's thoughts, feelings, and actions.

Products used:
Books

Service
Value
Returns
Quality
Thumbnail of user alexb1872
1 review
0 helpful votes
September 24th, 2023

I filled in a review but didn't receive the giftcard, tried to contact them several times, no reply.

Thumbnail of user claraf31
Saumya B. – G2 Rep

Hi Alex, Thanks for reaching out. We’re unable to find an account associated with this user name. If you are still in need of assistance, please interact with Monty our chatbot https://help.g2.com/hc/en-us who will guide you on the next steps to dispute it.

Thumbnail of user suparbap
1 review
7 helpful votes
June 17th, 2020

1. No knowledge over who are leaving reviews. It very well could be some unknown people with fake profile and not real users
2. G2 Incentives can bring on invalid users, as you don't know what they are validating or not
3. G2 decides on their own on what is to be approved or declined. Who knows based on what criteria? Nothing is clear and they will never tell you.
4. The buyer intent activity is of no use, it doesn't bring us new customers. G2 charges a lot of money for this with no return.
5. Quarterly Report: They entice you to get more review so that you be part of some kind of quarterly report they publish, which is of no as such values, if you can't protect your brand identity and remove falsifications in the review itself.
6. G2 software it self is buggy. Review campaign doesn't work in self service mode. You can't upload a file. You will have to talk to someone.
7. You can't control what reviews to show or hide, because G2 has a policy of no take down reviews because something is written somewhere in the contract about this.
8. You can't take your profile down because of who knows what. I gave G2 my information and they all of a sudden has the right of the profile of my company.
9. There are studies G2 can share to show you how bad reviews are great, so that you keep on collecting reviews.
10. In a whole G2 doesn't help in your branding, it negatively impacts you, your branding, your company and your potential customers. I have three customers who didn't sign up because of these reviews in G2.
11. And to top it all, some review was removed and it automatically came back as 0 star.

Thumbnail of user claraf31
Saumya B. – G2 Rep

Hi Suparba, Thanks for sharing your concerns. I apologize for any inconvenience you have experienced and want to make sure your problem gets addressed. We strive to ensure all our reviews are from real users and in fact have an entire team dedicated to this task. If you ever have a concern about the validity of a review, we invite you to click the "Report a Concern" button at the bottom of every single review on G2, and our team will take another look.

Thumbnail of user adrianl122
1 review
6 helpful votes
November 2nd, 2019

G2 is absolutely ridiculous. They constantly ask people to write reviews for their website in exchange for gift cards but I have written five reviews thus far and none of them were reviewed by their program nor was I offered the gift cards that was promised in exchange for the reviews. Don't waste your time with this unprofessional and pathetic website.

Thumbnail of user claraf31
Saumya B. – G2 Rep

Hi, Thanks for reaching out. We’re unable to find an account associated with this user name. If you are still in need of assistance, please open a ticket in our help center sharing the email you used to create your account. You can do so here: https://help.g2.com/hc/en-us/requests/new.

Thumbnail of user jenniferd586
1 review
6 helpful votes
September 1st, 2019

They convince people to write reviews in exchange for gift cards they wont give as promised. Do the math. What kinda company does that?

Thumbnail of user claraf31
Saumya B. – G2 Rep

Hi, Thanks for reaching out. We’re unable to find an account associated with this user name. If you are still in need of assistance, please open a ticket in our help center sharing the email you used to create your account. You can do so here: https://help.g2.com/hc/en-us/requests/new

Thumbnail of user laneyp
20 reviews
60 helpful votes
July 5th, 2019

I contacted them to find a software solution for managing multiple social media and social marketing at once. Melanie sends me a link to a list of 300. Those I could see did not meet my requirement. They would manage between 1 and 4 social medias so I asked her where was the filter that I know they used to have. She says give me (list of type personal information) and I will send it to all of the companies that have solutions that fit your requirement. I forgot to mention that I had to give her my requirement twice. I refused to give her my personal info and told her I want links to those exact softwares. She throws sales pitches about starts sending me the same link to the list of 300 over and over while I am asking for her manager. I asked for the manager 3-5 times. (I lost count) She never gave me the manager or links to a solution. Instead, after the last request for manager, she blocked me. I tried contacted a different rep, but am blocked from those person too. STAY AWAY! CSRs are not managed at all and require personal information sent to long list of strangers! I have tried and got endless sales/marketing emails/telemarketing calls etc before when I permitted them to give out my info to solutions that they say fit my requirement! AWFUL! Have to be harassed by sales in order to get help!

Tip for consumers:
They are a website/service to find different type softwares/apps. They have all kinds from basics like wordpress, and microsoft word, to the unthinkable that do all the marketing for you. Any kind of software, they have a list that do that. Name it they have it. However, I got blocked for not wanting to give out my personal information! I would advise staying away and not giving your personal info out!

Thumbnail of user claraf31
Saumya B. – G2 Rep

Hi Laney,

Thanks for your review and for sharing this information. I looked back through our history and was unable to find an employee named Melanie, nor this interaction but I would like to apologize for the negative experience you had with us in 2019. I. I would also like to invite you to come back and try out our new "My List" tool that helps you sort through all the software listed on our site all on your own. You can find it here: https://www.g2.com/assistant

It is designed to take in your requirements, and then make suggestions based on the reviews of your peers and people like you. Hope this helps! Thanks for taking the time to leave a review!

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Thumbnail of user claraf31
Saumya B.
Typically responds within 18 days

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