G2A

Yep. They are refusing to unsuspend my account unless I send selfies. I have provided the information the need, but refuse to send selfies and told them my valid reasons why. Instead of helping, they tell me I'm a terrorist or money laundering person,l that has rejected their help. The only thing I rejected was a request for a selfie.
One apple gift card (low value) is apparently enough to fund terrorism.

Yea, I'm stupid for falling for this one
Bought random steam game that said each game have 29.99€ value
They actually sold trash game without developer/publisher on steam with that price just to fulfil the criteria
They even put fake reviewer that all recommended it and make similar review to make the games looks legit

G2A sold me a fake code.
No customer service to call.
$#*! G2A and their shady sellers
Waste of time and money

Serial key didn't work. Unsuccessfully attempted to contact seller for a refund.

Adobe Acrobat Pro 2020 did not install due to a unrecognized serial key.
Contacting the seller through their website did not work after several attempts. Buggy website makes this a frustrating experience

Purchased Windows Office 2021. Received a corrupted link and a fraudulent key code from a scam seller in Turkey. Refuses to refund money.

I bought a key that not only did not work, but was in a foreign language from a seller called TFAGames. When I attempted to immediately refund, they ignored me and closed the conversation. When I brought the matter up with G2A, they defended the seller, and would not refund the key, before also closing the conversation. Buyer beware: this company takes no responsibility in what is listed on their website.

Selling fake codes. Tried getting a refund on a never used code and they won't do it. Reading on other reviews that they are fake. Shame on me for falling for it.

I would provide zero stars if it were an option. I purchased two 6 month xbox ultimate keys. When I redeemed the keys, one worked and one said it was already redeemed. I reached out to the seller, they said I had to contact Microsoft. I chatted with Microsoft 5 times per sellers instructions. Found out second code that was already redeemed on someone else's account was only a 2 month promo code, NOT a 6 month key. Seller called me a scammer and refused to do anything. I reached out to G2A and filed a claim, G2A keeps saying to work with seller even though seller says contact G2A.Seller is a scammer and G2A does nothing to help.

I just bought two software and they sent me invalid keys. I contacted them and got a reply. I kept having issues and I can't contact them anymore. They don't respond to the original message, and when I try using "Contact the seller" the message can't be sent.

I'd recommend avoiding them as I believe it is unsafe to trust them with your money.

I've made three purchases from G2A with no specific problems aside from the way they constantly try to badger you into buying G2A Shield.

But this last was a game code which Steam tells me is already in use. I've reported it and got no response inside 26 hours. No refund, no apology.

G2A.com is a best site for buying gift card I may say. I successfully bought a gift card from this site and it was delivered immediately. I would have given them a 5-star but the site is too sensitive and sometimes don't take $#*! from anyone

So … this time last year I had a bad experience and lost a Steam gift card to the absolute criminals!

This year stupid me went back for another and I went to redeem the code and lo and behold it's been redeemed already.

This is the catch as the seller knows fine well Steam won't give me details of the card or anything else only the seller can get this info! They know this and I'm not the only one who this specific seller does it to as the exact same issue with another customer that same day for the same product at the same price!

The second time this has happened do yourself a favour and avoid them specifically seller Ultimate_choices

The order number **************

They could easily have put this right but they are hoping I back down! Shocking

I read a lot of bad reviews on here that really surprised me. I have had no issues using the site. I tend to stick to sellers with good ratings however. I'd recommend it it's cheap.

Card has money but not properly activated. After trying to work with seller who takes days to answer between comments. I contacted G2A and they tell me only seller can fix it. Seller refuses. Stay away from this corrupt company.

It's a total fraud. I purchased a Kaspersky license from them which turned out to be fake. G2A refused help of any sort, I followed it up with the seller, and they gave me another license in exchange for me updating their bad review (which I was naive enough to do), the second license went invalid in a day and turned out to be fake, no respond from the seller afterward.

Back to the G2A, they asked to wait for a week and if no refund took place, come back to us, which I did. Their response then was to go to the police, file a report, send us a copy of that with your full personal information and they will submit it to authorities. Long story short, if you buy something from someone random in the street you will get better support and a higher chance of a good purchase.

Kept best for the last, they will charge you a mandatory fee apart from the license you buy for their service! I strongly suggest avoiding them, as you just will lose your hard-earned money.

I made three purchases on G2A.
The first one went great. I immediately got my game key for steam.
The other two not so much.
One was labeled as the game but it was just a dlc.
The other was a scam. Instead of the game key I got a link to a login. It really seems shady.
They claim I can play the game through this link but a: I'm pretty sure the link doesn't work anyway and b: I paid for a game not a link
I contacted G2A and they didn't care.

I've bought some things that have been fine but the last time, I got the wrong item and I couldn't get my money back from them. Reached out many times and terrible service. Don't use this site

Always had great experience with g2a one thing i do not understand how can they offer cheaper prices them steam prices are always lower. How can they do that, but they dont have everything steam have

This company is a scam! They sell used keys that will not work. They will not issue a refund ether. Terrible customer service.

I purchased a game from them a week ago. I never got to play the game one time. And they refused to give me any type of refund. They are shady when it comes to handling customer service. I would not buy from them. If there is a problem they will screw you over. There are tons of other companies that will treat you better if there is ever and issue.

Refused to refund when seller didn't provide a key. Major scam. Stay far away! Currently in dispute via PayPal, and will fight this tooth and nail.

G2A does not actually sell any products, they only aggregate products from sellers. They do not actually curate what these sellers claim nor provide support of any sort should you happen to be scammed by them. Purchased a steam digital key for Final Fantasy 7 remake Intergrade, claims to be redeemable globally. I had double checked if it was redeemable in Singapore and took a screenshot in the event company claims they did not state so. Indeed, after the purchase, realised the digital key was region locked to US. After sending the screenshots and asking for a refund, the company who sold the key resorted to ignoring me for 7 days and when i raised a claim to G2A asking for help, they told me to lodge a police report if i dared to demand a refund. It was neither helpful nor resolved my issue. I created a separate US region steam account to redeem the product, which was what i did not want to do as it meant i had to maintain another acct. If i had wanted to do that, i would have bought a Steam acct online with the game and that would have been much cheaper. Avoid this company.

I was trying to buy Skyrim for a friend. I paid for it and when I got the key it was a link for whole account. I did not log into account because I wanted a key only. Selling accounts is illegal to steam. The sell illegal accounts and scam their customers out of money. I went to ask for refund and seller says they wont and G2A wont either, they even locked the account to were I cant even access the account. Even though they been paid for and taken from bank account. They are a Scam, Buyer Beware!