• Gadsden & Culpeper

Gadsden & Culpeper

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Overview

Gadsden & Culpeper has a rating of 3.44 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. Gadsden & Culpeper ranks 122nd among T Shirts sites.

  • Service
    5
  • Value
    7
  • Shipping
    7
  • Returns
    4
  • Quality
    6
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
7
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • So far I am VERY unhappy with this company ESPECIALLY the CUSTOMER SERVICE DEPT.
  • America, usa i have several idoms from gadsden -culpeper, just got some american flags made in china.
How would you rate Gadsden & Culpeper?
Top Positive Review

“Great quality product”

Ryan C.
4/23/21

I purchased 9 of the ar15 grim reaper patches to give out to some gentlemen that I associate with. Was a little apprehensive about the patches because they were priced much lower than similar patches from other sites. Received the patches very quickly and was more than pleased with the quality, very good stitching, heavy duty velcro backing. Will definitely be ordering more products

Top Critical Review

“Wrong Order, no customer service #”

James G.
6/29/20

I too, received the wrong and looking back, it's no wonder since G&C is located in NY After reading other reviews, i will not even attempt to return the wrong item... but merely eeeee my displeasure & expect no response. Since the item was under $10.00, i will simply chalk it up to experience. For those interested, I ordered the CSA 1st National Flag & received the Confederate Battle Flag... an understandably irritating symbol to some (due to bad education).

Reviews (33)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9) american flags (2)
Thumbnail of user jamesg1921
2 reviews
3 helpful votes
June 29th, 2020

I too, received the wrong and looking back, it's no wonder since G&C is located in NY

After reading other reviews, i will not even attempt to return the wrong item... but merely eeeee my displeasure & expect no response. Since the item was under $10.00, i will simply chalk it up to experience.

For those interested, I ordered the CSA 1st National Flag & received the Confederate Battle Flag... an understandably irritating symbol to some (due to bad education).

Thumbnail of user elijahw28
1 review
3 helpful votes
August 19th, 2020

This company must be ran by the most low down lousy SOB you can imagine.

I had a shirt missing from my order and emailed this moron twice trying to get it resolved.

I waited for weeks with no response from either inquiry. What a loser that runs this business.

Glad I paid with PayPal because I WILL get my money back from this CROOK.

Folks don't waste your time on this scumbag and find the items you want SOMEWHERE ELSE!

Thumbnail of user donnac965
1 review
3 helpful votes
July 25th, 2020

Buyer Beware! I tried to exchange a shirt for another size. I followed all of the guidelines listed on their website. Tracking shows that they did receive the shirt back. They have never responded to multiple emails and they will not give me my money back. I even offered to pay any additional shipping cost for sending the correct shirt out. Still, nothing. There are other companies that sell the same products and are legitimate businesses. Gadsden & Culpeper is not! Literally no customer service at all!
AVOID THESE THIEVES!

Thumbnail of user jennifert777
1 review
2 helpful votes
August 14th, 2020

The "historically accurate" flag I purchased was certainly not and obviously different from the one advertised on their website. Despite having proof that the items I returned were received, I have not received a refund.

They do not answer emails or phone calls or respond to complaints. In fact, the BBB of NY shows 8 unanswered complaints filed against them, and there are many others online. This is a fraudulent business that should, in fact, be prosecuted.

Thumbnail of user am979
1 review
1 helpful vote
December 23rd, 2021

Very disappointed! Ordered hat and American patriotic patches from Amazon. Received order only to find out they're made in CHINA. Gadsden and Culpeper website advertising is DECEPTIVE.If you are American and support this business your really supporting the Chinese Communist.

Value
Shipping
Quality
Thumbnail of user stevea1076
1 review
2 helpful votes
August 6th, 2020

I placed a order for two shirt June 22nd. It was never delivered and shipping status change to Delivered Usps sent another notification July 6th that it was delivered (return to sender). I emailed Gadsen and Culpepper numerous times to correct this all with no response... These people are crooks and a joke... selling cheap Chinese crap with patriotic American insignia or slogans,,,, Save your money and shop elsewhere.

Thumbnail of user thomasb1866
1 review
3 helpful votes
July 20th, 2020

I will never purchase from Gadsden Culpeper again. I ordered two fitted caps and I accidentally ordered the wrong size and now it's like pulling teeth trying to get customer service to contact me.
Needless to say, I. Done with these incompetent people.

Tip for consumers:
Make sure you order the correct size, exactly what you want because Gadsden Culpeper will definitely leave you hanging.

Products used:
Two fitted caps.

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomass2401
1 review
0 helpful votes
November 15th, 2021

I ordered a shirt, a patch, & they were offering a free patch with a single item purchase. I received the shirt ONLY! I sent an email to the site of Amy@etc... twice, & never received a reply. I also sent an email to their contact site stating I only received part of my order. Again, no reply! They have no phone number listed. I reckon I will have to contact my attorney if they have not responded in 48 hrs. I will NEVER buy anything from them again! I can't believe they hide behind a veil claiming they support Americans!

Thumbnail of user tylern50
1 review
5 helpful votes
June 23rd, 2020

As a repeat customer, I have finally come to find out what a fly by night organization this company is. NO CUSTOMER SERVICE. Received a wrong order and returned items. Have contacted them 3 timed via email (only way to contact). NO RESPONSE. Advertised products "Made in USA", actually made in China. This repeat customer will not return.

Thumbnail of user ryanc889
1 review
0 helpful votes
April 23rd, 2021

I purchased 9 of the ar15 grim reaper patches to give out to some gentlemen that I associate with. Was a little apprehensive about the patches because they were priced much lower than similar patches from other sites. Received the patches very quickly and was more than pleased with the quality, very good stitching, heavy duty velcro backing. Will definitely be ordering more products

Tip for consumers:
Don't be worried about the products, they're quality

Products used:
Ar15 reaper patches

Service
Value
Shipping
Quality
Thumbnail of user michelleb3767
1 review
0 helpful votes
July 4th, 2022
Verified purchase

Fell apart after a few months. Flag design was backwards and thin. Pole was made in China and won't stay up. Flag is shredded.

Products used:
Flag & Pole

Value
Shipping
Quality
Thumbnail of user jasonj398
1 review
2 helpful votes
July 12th, 2020

I ordered a Veterans exempt flag and the one I received wasn't like the one shown on their website. I sent two emails showing photos of the differences and no one contacted me back. I wish I would have read reviews before ordering from G&C. Horrible customer service.

Thumbnail of user johnk901
1 review
0 helpful votes
June 18th, 2018

I have never ordered something from them and Ive never herd of G&C before. I left my amazon account and page open and my son picked out the Condor Fitted Tactical hat w/ Punisher patch and ordered it. At first I was a little mad and was going to cancel it. But the more I looked at it, and when I received it... IM DEFINITELY GLAD I DIDNT CANCEL THE ORDER. Not only does the hat fit great. But its pretty bad $#*!. My son is 9. I think Im going to let him pick out some other things from G&C in the future.

Thumbnail of user marcs505
1 review
0 helpful votes
January 28th, 2022

I sent this email to Amy at Gadsden and Culpepper. For you review folks out there, you will figure out quick why there aren't any Google Reviews. They only list the address, not the company name. That is why there aren't any Google Reviews.

It was very simple for me. I only wanted GILDAN t-shirts. No others. The other shirts that they offered were garbage and fell apart. I had made this request with each of my orders. This was the email below.

Hi Amy,

How are you? My name is Marc. I am sending you the special instructions from my order, which was also in my last order. Apparently, no one paid any attention to it. Here is my name so that you can see my history of purchases from G&C. I love the Gildan shirts, but hate the shirts (PORT) that are not Gildan.

Hey guys, I sent special instructions last time. I hope that this time, someone will pay attention. If not, it will be the last time I purchase anything from you guys. The non Gildan shirts fall apart. I do not want them. Two of the shirts from my last order already have holes in them. No unusual wear, nothing that would cause that to happen. I have Gildan shirts that I ordered from you guys years ago and they are still in perfect condition. When I placed my last order, I specifically mentioned, if the shirts are not Gildan, do not send them. If this happens again, I will return the whole order and buy elsewhere. If you need to reach me, you can by phone.
Thank you!

Here was her reply:

Ok.
Good news & bad news.
Bad News – I couldn't stop the order…. Like I said the USA long sleeve is a good quality PORT, I think you might be satisfied with it. Give it a shot… Pretend all the shirts have no label….
GOOD NEWS. I'm pretty sure all of the other shirts are GILDAN Heavy and Ultra….
I checked all the stocks on our shelves and they were all GILDAN labels.
Ok hope it goes ok.
Thank you for your patience and support!
Gadsden and Culpeper

Tip for consumers:
I would not purchase from them anymore. They were given several chances to make things right over several orders.

Products used:
Everything that they sent. The Gildan t-shirts were excellent. The Port t-shirts are garbage. I repeatedly asked them not to send Port t-shirts. They don't list their business under their address. That is why there aren't any Google reviews.

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomask756
1 review
2 helpful votes
June 28th, 2020

Flag was advised as made in Ga. Was made in China and shipping is nothing like advertised. Ordered on the 15th and did not ship until the 24th. 3 inquirys went unanswered until the day of delivery.

Thumbnail of user andrewm602
2 reviews
11 helpful votes
August 14th, 2019

I ordered several items and thorder was screwed up. I was missing a Gadesen Patch, a 8X10 inch decal was damaged and unusable on my truck, I received a SMALL shirt instead of 2X. I have sent NUMEROUS emails with NO response. I had to hunt down their phone number *******449 I let the phone ring for over one minute, with NO answer. I strongly suggest avoiding doing business with this company. I am a 20 year Army veteran, I will make sure my business are aware of them

Thumbnail of user jessicak277
1 review
2 helpful votes
August 13th, 2019

I ordered a hat for my husband for father's day a few months ago. It was too large. I contacted the company and they responded very promptly giving me instructions on how to send the hat back to exchange it for a smaller size. I did exactly what they told me, gave them a couple of weeks and did not receive the correct size back. To this date, 15 emails later, I have not gotten a single response. I am disgusted. I find it very inappropriate for them not to even have a customer service number. The only way you can contact them is through email. I have spent a decent amount of money on this site previously over the past years on this site and have had no issues. I am not as much upset about the money as I am completely upset about the lack of customer service.

Thumbnail of user johng2840
1 review
0 helpful votes
August 25th, 2020

I mistakenly ordered 1 of 3 T Shirts, and sent a correcting Email within 1 hour after ordering. I sent the wrong shirt back within 2 days after receiving it, with copy of my correcting Email when they were ordered. I have since sent several emails and have not received a reply from Gadsen & Culpepper. In one email sent, I offered to pay them the cost of shipping, if that was the reason for ignoring my correspondence. They apparently lack integrity.
I DO NOT RECOMMEND PURCHASING FROM THEM.

Thumbnail of user danield306
1 review
1 helpful vote
July 8th, 2018

This company is First rate. I have ordered from them 3 times and am very pleased with the product quality, customer service follow up and order turn around. Keep up the great work.

Thumbnail of user maryjos8
1 review
2 helpful votes
March 27th, 2019

My husband ordered 2 shirts size large they sent 1 large and 1 medium he contacted many times and would never correct the problem

Thumbnail of user timothym209
Timothy M.
1 review
4 helpful votes
September 19th, 2018

buyer beware !
most shirts are cheap imports...marketed as made in usa !
very misleading.
below is my email with response from the owner when i questioned his return policy.
i will leave out the f-word he used !!!

Me :
I received my order this week....
I am a little disappointed.
I thought all of your shirts were made in the usa.
The first few I bought were and after washing and drying they fit perfect....
The three I just received are from 3 different countries and I can tell already that after I wash and dry them they wont fit right.
I wish your web site stated clearly which shirts were imports and which were actually made in the usa.
Can I return the 3 I just received ?

Owner Patrick :

Funny.

I am about to write out a check for 62 thousand dollars to our local screen printer company

Here in upstate NY

That is our last month bill

They employ 17 people ... full time with benefits

Send your *ucking shirts back

Patrick
Owner

Thumbnail of user jimq18
1 review
0 helpful votes
August 26th, 2019

THIS OUTFIT HAS NO CLUE AS TO WHAT EXPEDITING AN ORDER OUT THE DOOR IS.

10 DAYS FROM NEW YORK TO MICHIGAN IN THIS CENTURY IS UNEXCEPTABLE!

ONE CUDDA MADE THAT DISTANCE IN A GREYHOUD BUS EASILY...

I'VE YET TO SEE WHAT THE MERCHANDISE LOOKS LIKE... ASSURDEDLY IT'S PROBABLY NO BETTER THAN THE 'ATTENTION TO DETAIL" THESE CLOWNS PROFESS.

Thumbnail of user jaer10
1 review
2 helpful votes
November 16th, 2017

Apparently Jack p. Has a the liberal mental disorder were Everyone is a Nazi. Grow up!
I have been ordering from this site for years and only ran into a couple of issues but they are very quick to fix any problems.

Thumbnail of user megp38
1 review
0 helpful votes
November 9th, 2019

I ordered a hat with a few patches and a t-shirt for my son. I was happy with everything and it came pretty quickly.

Thumbnail of user peters514
3 reviews
3 helpful votes
April 23rd, 2018

I love my country. America, usa i have several idoms from gadsden -culpeper, just got some american flags made in china. I dont love china. American flags or any other product should be made in america, otherwise whats the point? Very dissapointed. Will go to american made only. God bless america

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About the business

Gadsden and Culpeper is America's official "Don't Tread on Me" outfitter providing inspiring historical information and a wide variety of unique products.

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