• GameCards

GameCards

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Overview

GameCards has a rating of 1.8 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. GameCards ranks 3rd among Xbox sites.

  • Service
    11
  • Value
    10
  • Shipping
    8
  • Returns
    10
  • Quality
    9
Positive reviews (last 12 months): 14.3%
Positive
1
Neutral
0
Negative
6
See all photos
How would you rate GameCards?
Top Positive Review

“It is recommended to purchase at GAMECARDS”

AVI P.
6/23/22

It turns out that there was a communication problem between us and my emails went to spam, so I didn't get a response. I thought they ignored my requests so I wrote an unsympathetic review. But than, I managed to contacted them again and the request was dealt with quickly and to my satisfaction. I am absolutely satisfied with the service and as I recommended in the past to purchase from this company, so also now. Thanks!

Top Critical Review

“Absolutely useless”

dave w.
8/26/20

I have never come across a less helpful company in my 53 years of being in business. They absolutely refuse to answer any questions

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user davew556
2 reviews
1 helpful vote
August 26th, 2020

I have never come across a less helpful company in my 53 years of being in business. They absolutely refuse to answer any questions

Thumbnail of user alaa.sadek9
1 review
0 helpful votes
June 2nd, 2023

They are helpless!

I bought fifa 23 from one month, and they blocked it.

They are the worst, I paid for nothing.

I regrette this purchase very much.

Products used:
FIFA 23

Service
Value
Shipping
Returns
Quality
Thumbnail of user martint264
1 review
0 helpful votes
October 8th, 2021
Verified purchase

What you get is account with game on 5 years warranty, that if you violate you are without the game, not sure if it's legal or not, but the support is just awful

Tip for consumers:
Don't use it, it might be illegal and you might get scammed

Products used:
Ps4 game

Service
Value
Shipping
Returns
Quality
Thumbnail of user alfiec18
1 review
7 helpful votes
May 10th, 2020

Vile horrible people ruined my son's birthday I just got back from serving in marine corps for 20 years and I wanted to see look on sons face and u ruined it all he wanted for birthday I hope your happy with yourselfs stealing money from someone that tried protecting Ur life for what to steal from me

Thumbnail of user tonik209
1 review
0 helpful votes
September 24th, 2023

After few months, the game is not working any more and they say I broke some rules which I did not. No refund, no fix.
Not recommended at all!

Service
Value
Shipping
Returns
Quality
Thumbnail of user alea18
1 review
0 helpful votes
October 18th, 2022

It's a scam! They take your money and give you an account that doesn't work! They lie about refunding your money! Do to buy from them! They are not trustworthy!

Tip for consumers:
Do not use gamecards.net

Products used:
None. The product did not worked.

Service
Value
Shipping
Returns
Quality
Thumbnail of user vickyg155
2 reviews
0 helpful votes
March 17th, 2023
Verified purchase

Purchased Gran Turismo 7 for £30 instead of £70. Gamescard sent the login details for the account. Logged in and installed the game with no problem. It has been 3 days and the games is still working fine. It would have been given 5 stars if the game was installed to an account with my name on it.

Tip for consumers:
The support is really fast. Don't hesitate to put in a support request if you need anything, they are really helpful. I had deleted the email containing the logon details, so nothing they had done wrong, but they helped really fast.

Products used:
Online purchase of Gran Turismo 7

Service
Value
Quality
Thumbnail of user silviu.despina
1 review
0 helpful votes
October 1st, 2023

Beware, just like everyone else said here this service is a scam. You buy a game from them and after a while, you can't access it anymore and support just copy-paste text from their warranty text.
I think they reuse accounts and you are better off using their competition or buying the games from Sony which I definitely will do.
Also, somebody here had a good idea in flagging this company as a scam as follows:

"The best way is to flag it here (remove the space after the. Dot, I can't add any link in a review, then choose the first option):
Econsumer. Gov/en/Home/SelectAType/1#crnt

econsumer.gov is a portal for consumer complaints about online and related transactions with foreign companies. econsumer.gov does not help resolve individual complaints, but your complaint will help law enforcement detect patterns of wrong-doing and may lead to an investigation."

Service
Value
Shipping
Returns
Quality
Thumbnail of user aaronmeade77
1 review
0 helpful votes
June 26th, 2023

This is a Fraudulent website that does not sell legal copies of games, it actually sells you access to a fraudulent PSN acccount that you are expected to make the primary account on your PS5 and this account then allows you to illegally download the game.
Avoid!

Service
Value
Shipping
Returns
Quality
Thumbnail of user elysiab5
1 review
0 helpful votes
January 22nd, 2024

Don't waste your time and money – they will send you jumping through dozens of hoops only to wind up with nothing.

Tip for consumers:
Just stay away!

Products used:
None, because I was scammed.

Service
Value
Returns
Thumbnail of user mattheww1529
1 review
0 helpful votes
September 21st, 2023

Your game might work once or twice when you start it but then stops working.

They refuse a refund and this should be illigal!

Service
Value
Shipping
Returns
Quality
Thumbnail of user giovannil39
1 review
0 helpful votes
May 24th, 2021

Non vendono giochi digitali ma account con il gioco che ti interessa. Peccato che dopo meno di un anno vendono lo stesso account ad altre persone tendono impossibile utilizzate il gioco. Pessimi e sconsigliati. Non ci sono alternative su console, o giochi usati o prezzo pieno.

---------------

They don't sell digital games but accounts with the game you are interested in. Too bad that after less than a year they sell the same account to other people they tend to be unable to use the game. Bad and not recommended. There are no console alternatives, or used games or full price.

Service
Returns
Thumbnail of user warongkornt
1 review
1 helpful vote
February 28th, 2016

I purchased google gift card from Kinguin.net and gamecards.eu is vender. This merchant send card have been activated. I want refund and send new card to me again but this nothing happend. GameCards.eu THIS SCAM!

Thumbnail of user albertb56
1 review
2 helpful votes
October 7th, 2015

I ordered a game code and all went well, I even received a "Thank you for your order" mail. Then a few hours later (they don't work during 1100 PM and 0200 AM GMT) i received an email asking for verification. Some of the details they requested were already supplied while placing the order and they also requested additional information.

They whole email seems suspicious to me. I replied and explained to them that i had ordered the game cards and no I was not going to supply any more information. If this was not sufficient than I would cancel the order through Paypal. 30 minutes later i received the codes. A little while later another mail from customer support, here's an excerp: "You sure don't have to answer these questions, it is optional."

It all seems amateurish.

Tip for consumers:
Use Paypal

Thumbnail of user craigb23
1 review
5 helpful votes
August 3rd, 2013

Absolutely dreadful. I ordered eve online timecodes but they wanted phone verification. I mistyped the number and missed the first call but sent the corrected number again straight afterwards. It's now as though I do not exist anymore... over 1 and half hours waiting by the phone now. I tried emailing them to ask why the wait, nothing... no reply, I tried the "live help" linked in the first email... it isn't live help at all, is just another email box. I called the phone number several times... always busy. I have now emailed to ask to cancel the order... guess what... no reply. DO NOT USE THIS SITE.

Thumbnail of user avip15
1 review
0 helpful votes
June 23rd, 2022
Verified purchase

It turns out that there was a communication problem between us and my emails went to spam, so I didn't get a response. I thought they ignored my requests so I wrote an unsympathetic review. But than, I managed to contacted them again and the request was dealt with quickly and to my satisfaction. I am absolutely satisfied with the service and as I recommended in the past to purchase from this company, so also now. Thanks!

Tip for consumers:
It is recommended to purchase at GAMECARDS. Great service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user joosungh
1 review
2 helpful votes
September 13th, 2013

I purchased FFXIV yesterday from this site and within 20 minutes received an email asking for my photo ID for verification purposes. Up till here, everything was good. However, after I sent them my photo, they replied saying they could not process the order due to mismatch in information and cancelled my order without working out a solution!
So I had an online chat with the agent, asking her what exactly the problem was and what I could do to verify my identity. She was being very ambiguous throughout the chat, saying something along the lines of "I'm sorry, I'm not allowed to discuss that issue" or "I'm not the one in charge of verification." The whole time, she gave me half-assed answers that don't even make sense.
So I went back to the website, tried to repurchase the game and behold, they jacked up the price by $5. They had cancelled my order so that they could take orders from people at an increased price.
This is the kind of company gamecards is. They are money hoggers and customers don't mean $#*! to them.
My overall review of the website? Know what you're getting into. If the game is cheaper than elsewhere, buy it but know that they'll cancel it if they feel like it.

Thumbnail of user dalem3
1 review
4 helpful votes
March 29th, 2011

So, I wanted to receive a code for 1 months Xbox Live Gold membership instantly so I could play with my friends, I came across this site whilst searching Google and it promised instant delivery of codes so I signed up and gave it a whirl.

After 10 minutes and £7.79 was taken from my Paypal account I still didn't have the code, eventually I went onto their live support who told me due to the nature of their business they would have to call my mobile phone and speak to me, I was already annoyed at this point and since the live support was in the United States they didn't seem to care it was 00:23 where I was. Anyway, another 10 minutes after providing them with my number I get an e-mail saying there was a problem connecting to my phone, I rang it from my landline and it worked fine but whatever, so they said they needed to use another form of verification.

This is where my experience became rather suspecious and ridiculous. They asked me to take a picture of myself holding a form of ID, so passport or drivers licence, up to my face so the information could be read and the faces could be matched up. I don't know about anyone else but I wasn't about to do that anytime soon, I don't even have a camera if I was stupid enough to do something like this! So I told them how I felt and asked for a refund, they said the order had been cancelled and a refund would be with me shortly.

I still haven't received my refund. My advice to anyone looking for game cards is to go on Ebay, a lot of guys on there send them out instantly and it's the same price and more secure! Stay away from this website!

Thanks.

Thumbnail of user vlm15121985
1 review
0 helpful votes
August 8th, 2023

I posted a review on here on 17th March (verified purchase) saying how easy it was to purchase and that the game works fine. I contacted customer service and they were great and really fast. I wanted to post an update to let everyone know that 5 months on and the game is still working. No issues what so ever.

Thumbnail of user martins58
1 review
3 helpful votes
August 14th, 2013

While the phone verification on your first order might be a bit too much, the site works nice and the support is good. I had my codes within 10 minutes of the call and on my second order they didn't have enough stock. So i asked if i could partially cancel it and order something else which was pretty easy. The refund was submitted pretty fast. All in all i had a good experience with the support and the ordering process. All works well :)

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