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Garage Giant has a rating of 4.18 stars from 268 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Garage Giant most frequently mention customer service, great product, and good experience. Garage Giant ranks 7th among Home Improvement Other sites.
Proactively asks for customer feedback
This company responds to reviews on average within 24 hours
512 reviews
I purchased a 10 piece set to be used as break room cabinets in our manufacturing facilty. The deep red color matched our company colors perfectly. The finish is very nice, different than anything else I could find on the market. I assembled all piece myself without issue. The first one had a learning curve, after that is was a simple process. The hardware is packaged better than I have ever seen for self- assembly furniture.
Not really a store. Drop shipped from manufacturer. If they ship the wrong product, not very helpful in resolving issue. Poor quality item. Cheap crap.
I purchased a 10 piece set to be used as break room cabinets in our manufacturing facilty. The deep red color matched our company colors perfectly. The finish is very nice, different than anything else I could find on the market. I assembled all piece myself without issue. The first one had a learning curve, after that is was a simple process. The hardware is packaged better than I have ever seen for self- assembly furniture.
A light kit was missing, it was shipped and received within days.
Primarily for the color and high end look. The modularity and customization was also very helpful.
Met my needs for storage and durability.
I found the packaging superb, and details like placing the parts into plastic containers with partitions in them, along with a graphic that goes atop all the parts to label them, were helpful.
The assembly still took time, though I got a huge kit with some six pieces of furniture in it. If you are assembling, please be cautious of some YouTube assembly video tips. One displayed a disastrous idea related to placing the hinges onto the cabinets first, rather than onto the doors first (as the instructions ask you to do). Do as the instructions indicate, not the YouTube hints!
I was also happy with the help I received from Mel about delivery timelines.
Mel was generous in his help about delivery time lines.
A friend recommended the product that you carry. The link he sent me was yours.
Friend recommendation: he is a general contractor. And the pic looked good!
This is my second order of cabinets from Garage Giant, and, just like my first order, I am extremely happy with my cabinets. Ordering is easy, cabinets are shipped promptly, and always arrive well packed and undamaged. Easy to build and install and I always receive comments on how good they look!
I chose Garage Giant based on a bit of simple, quick research. I was very happy with my first batch of cabinets so when I wanted more, getting the second batch from Garage Giant was a no brainer.
Style, color, quality and value.
Received follow up call to ensure that delivery vehicle used can navigate my neighborhood.
Identifying what cabinets I wanted and verifying the cabinet dimensions was easy. Used a chat session to confirm how cabinets would be shipped. Pretty fast and simple process!
Easy Transaction. Shipping was great, not a single damaged or missing piece. Install was easy and straightforward. Everything looks great.
Good site. Very informative and quick shipping.
Cost and size of storage. And high quality.
From order to delivery the team was very helpful and easy to get in touch with for any questions.
Referall and quality.
The two center strips I ordered came rolled up. That's fine,but when I unrolled them and put them out in the sun as they want you to do,the wrinkles never flattened out. I don't know if I can even use these as they are currently a tripping hazard if the can't flatten out smoothly.
No particular reason.
First my garage floor.
Great service delivery, timely & product was exceptionally well packaged!
Great teviews
Great reviews
Fantastic lift for all the Christmas boxes. Be sure to follow directions and you will not have any problems. It does take time to assemble everything but you will be satisfied with lift. I also called the company before ordering and they were so helpful.
The garage cabinets met my needs perfectly. Sturdy material, deep shelves,very nice finish.
Not really a store. Drop shipped from manufacturer. If they ship the wrong product, not very helpful in resolving issue. Poor quality item. Cheap crap.
Slow, not helpful
Flooring is heavy and can be cut to desired size. I used mine to create a laundry area in the garage and to floor a utility closet. Looks great and the sandstone is not a typical garage floor color which is what I wanted.
Availability and price were easy to find in their website.
Color and pattern and good reviews for quality and purpose of the product.
Well packaged, tracking updates right on, & very impressed with the customer service!
Former reviews from other customers
Ordered them and received them so fast, easy set up and best of all cars do not move them when you turn the steering wheel
They had what I wanted
Quality reviews
Resurface by contractor failed and left a powder surface that couldn't be swept or blowered without creating a cloud of dust and dirtied clothes and shoes that were brought in the house. The contractors solution was to replace the garage floor at a higher expense.
When I tried to make a return they ignored the first email and then replied to the second email saying they'd check with the manager, then ghosted me. There are plenty of suppliers out there, why bother with these jokers?
Ghosted
Best shipping date shown before ordering, but they didn’t honor it after the order was placed. Had to prod them to get it going.
Price was good and the original promised date was the fastest, but then they shipped much later than the teaser date and I was forced to order from another supplier.
I ordered two sets of the 5-piece cabinet sets, 10 total lockers. Packaging was one of the best I've seen for any online purchased product. After assembling the first cabinet I was able to build the remaining nine without the instructions, very simple assembly! Overall, very happy with the purchase and worth the money. (didn't receive the free light the website states they come with though)
Found the product I wanted on the site, researched and found that Garage Giants had the best reviews and pricing.
Fit my garage wants and needs
Ordering was easy and the product was great and as advertised.
Often things we buy online are a disappointment. In this case my garage cabinets far exceed my already hopeful expectations. Exceptional fit and finish. Engineered beautifully. My friends have already ordered there's.
Thank you
Steve
I had been looking for garage cabinets for almost 3 months. Then I came across Garage Giant and the Ulti-MATE cabinets. Wow are they awesome. The combinations offered covered every aspect of what I wanted. Ordering was very easy and the delivery went flawlessly.
Had the options I wanted and a great selection.
Loved the gloss finish and the looks of the hardware. Transformed my boring garage.
I ordered online, but had several questions and needed to arrange a shipping time when we would be available. The customer service via Chat and email were both personal and good with the representative following up as needed. When the product arrived we were amazed at how carefully and precisely it was all packaged to prevent any damage to the product. The shipping company was excellent as well, delivering after work and going above and beyond. We were very pleased all the way around.
I could not find what I wanted locally and discovered Garage Giant online with a product search. I liked the brands they carried and was able to find exactly what fit our needs at a price cheaper than other websites.
We trusted the quality of NewAge and were able to find the configuration that worked best for us.
This company was great and very informative on my order. While they were trying to get my order completed for the past several weeks that it took due to the current pandemic that we are faced with. My garage cabinets took longer than either I or garage giant expected but it was definitely worth the wait. The cabinets arrived undamaged and the quality of the product is amazing thank you again Steve for all your help.
This company was great and very informative on my order. While they were trying to get my order completed for the past several weeks that it took due to the current pandemic that we are faced with. My garage cabinets took longer than either I or garage giant expected but it was definitely worth the wait. The cabinets arrived undamaged and the quality of the product is amazing thank you again Steve for all your help.
I recently purchased the ulti-mate garage cabinet from garage giant retailer and I have to say, I am extremely impressed with both the product and the customer service I received. The cabinet is made of high-quality materials and is incredibly sturdy. It has ample storage space for all of my tools and equipment and has made a huge difference in the organization of my garage.
But what really stood out to me was the outstanding customer service I received from the retailer.
Overall, I would highly recommend this garage cabinet to anyone in need of some extra storage space in their garage. Not only is the cabinet itself of excellent quality, but the customer service I received was truly top-notch. I will definitely be returning to this retailer for any future storage needs.
Great
Good reviews plus great offer given
Good reviews from other customers, pricing
Good!
No sales tax
I shopped around online for these cabinets where I discovered wildly varying prices. Garage Giant beat everyone else's price so I ordered. Shipping was a a little delayed due to COVID, but the company communicated very well with me. Packaging was amazing. Nothing even had a scratch. Only assembly was putting feet on base cabinets. Installation was a breeze. I was able to do it by myself. Cabinets are very well made with high quality materials.
Best price for cabinets I wanted.
Good online reviews. Lots of options.
Gain trust and grow your business with customer reviews.
Garage Giant is where you'll find America's favorite garage storage, flooring and outdoor brands at the lowest prices and with easily the best customer service in the market. All orders ship for free and come with a money back guarantee. Categories sold include garage storage cabinets, garage flooring, workbenches, tool boxes and chests, garage organization, shelving and overhead storage racks. Our guarantee is that we will never be beaten on price and no-one comes close on service.
