• Geeks.com

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Overview

Geeks.com has a rating of 2.27 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. Geeks.com ranks 170th among Daily Deals sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Have been trying to 2 days to talk to customer service.
How would you rate Geeks.com?
Top Positive Review

“Never had a bad experience ordering here.”

Brandi A.
7/12/20

I've ordered from geeks half a dozen times. Always paid way less than I would have elsewhere and enjoyed the products. But I have not ordered from them since they moved the online to eBay. About to try that out!

Top Critical Review

“Unscrupulous, irresponsible, totally scamming thieving company..”

Weldon K.
1/17/23

This company is nothing, but a con.Stealing man's money with never any intentions of repairing of theirrcompany. Do not use this fraudulent. Company. Total scam, total fraud, They have no intentions of helping man and their computer's repair. A very frustrated customer.

Reviews (15)

Rating

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Reviews that mention popular keywords

customer service (3)
Thumbnail of user weldonk21
1 review
0 helpful votes
January 17th, 2023

This company is nothing, but a con.Stealing man's money with never any intentions of repairing of theirrcompany. Do not use this fraudulent. Company. Total scam, total fraud, They have no intentions of helping man and their computer's repair.

A very frustrated customer.

Tip for consumers:
Don't!

Service
Value
Shipping
Returns
Quality
Thumbnail of user philw40
1 review
1 helpful vote
August 11th, 2017

This site in my experience sell nicely displayed crap. I made a costly mistake of ordering a few items right of the bat. In hindsight, I should have bought one item, seen what rubbish it is and stopped right there.

Don't concern yourself either with customer support, its non existent.

Stick with amazon or eBay, is my advice. Tons of bad reviews here tell you all you need to know

Thumbnail of user lauriw1
1 review
1 helpful vote
September 3rd, 2017

Cheap cheap from China, nothing fit, nothing thus far I can use and 61.00 worth cost 72
00 to ship, without giving me a shipping cost toral... only showed the 1.00 shipping fees!

72.00!

Ripe off and waste of money! Scam big time. Calling my credit card company and reporting to the bbb!

Thumbnail of user philipg42
1 review
1 helpful vote
July 28th, 2017

I am lost for words, and I don't mean that in a good way! A month and a half of disappointment. I cannot stress how I went from completely excited to utter jaw drop with their business practice!

Thumbnail of user brianb25
16 reviews
24 helpful votes
October 6th, 2011

Not the greatest selection, prices are a bit high for re-certified products. Occasionally you can find new stuff at good prices. I've had my eye on a re-certified 17" monitor for $78 for a while now.

Thumbnail of user barbarae29
1 review
0 helpful votes
August 2nd, 2016

They processed my expensive order twice. I asked them to cancel duplicate order within 12 hours. They said they couldn't because order was in transit. I contacted customer service 10 times after I received both items. Can't even request refund because they demand a picture which will not upload on phone, iPad or website. I keep telling them this. 8 more "questions" to Customer service. MThey just keep playing games with me. This company is a ripoff. Do not buy from them.

Thumbnail of user brandia41
1 review
0 helpful votes
July 12th, 2020

I've ordered from geeks half a dozen times. Always paid way less than I would have elsewhere and enjoyed the products. But I have not ordered from them since they moved the online to eBay. About to try that out!

Thumbnail of user ilias201
1 review
1 helpful vote
February 26th, 2017

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Thumbnail of user scottm96
2 reviews
0 helpful votes
December 17th, 2014

Have been trying to 2 days to talk to customer service. REALLY 120 minute wait time! Ordered an item on Dec 1 and got charged for it Dec 17 and still not here or any notification of it or if it has even been shipped. NEVER again stay away from this company. Also tried to search purchase thru their site claims they can't find my account.

Thumbnail of user elainej8
3 reviews
6 helpful votes
November 19th, 2012

Had to send the item back at my own expense when it was faulty and waited nearly 2 weeks for a refund so i could order somewhere else :( really dissapointed. Won't be using them again, that's for sure!

Thumbnail of user richardb12
1 review
1 helpful vote
July 27th, 2010

Don't order refurbished items if you expect them to be in working order. They even told me testing woud increase the product costs so they don't do it.

Thumbnail of user kevinl1
1 review
2 helpful votes
December 21st, 2009

Horrible website, horrible business practice.

They sell junks and you will have to pay the cost to ship it back when it is defective.

Avoid it like disease!

Thumbnail of user paulk9
1 review
1 helpful vote
August 10th, 2010

The website itself which sells everything from computer hard drives to laptops is not as well designed as other pc part websites such as newegg or cdw but they do offer lower prices and I believe somewhat better customer service if you need help in selecting a part. They have really cool and fun gadgets as well. Worth looking at this site before hitting up newegg and others to see if their prices compare.

Thumbnail of user davek19
6 reviews
11 helpful votes
September 12th, 2012

I have been using these guys for years. Their prices are great and because I am in southern California orders get to me within 2 shipping days sometimes next day! I have never had a mistake in my order or a problem. I also like the site because of how simple and easy to use it is.

I notice some bad reviews here and am sorry to see that this has been one of my favorites and I go looking for weekly deals all the time from here. I have also had a couple of friends get refurbished laptops and haven't had problems so I am glad that they didn't have the experience the other reviewer had. I hadn't known they don't test that would make me think twice about suggesting those products to friends or getting one myself. Since my experiences have always been good I have to give these guys a 5 star!

Thumbnail of user ericm5
2 reviews
5 helpful votes
January 6th, 2011

geeks.com is a great shopping source for discount computer and electronics. I have been using them for years, at least 7, and love it. They sell new and used gear, but tell it like it is in the item descriptions. Same site as computergeeks.com

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