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Gerard Cosmetics has a rating of 4.2 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Gerard Cosmetics ranks 19th among Cruelty-Free sites.
I ordered from Gerard cosmetics a couple of days ago and it was delivered pretty fast! The items I purchased were packed very well without any damages made to the products as well. Love the setting spray I got in two different fragrances which were the Rose and Jasmine Slay All Day spray. Really good products! Happy with my purchase
I actually purchased mine from their website, but thought it would still be helpful to potential buyers on other websites. I was so excited to buy this after seeing Emily D Baker talk about it in a YouTube video. I got it and LOVED it. One week later, the light stopped working. That kind of upset me, but I still loved the product, however, being I paid $24 for it, it would have been nice if it actually worked. Reading other reviews, I'm not alone nor having the light. I checked the website to see if I could order a new one. Sold out. The checked if I could just buy a new wand. Nope. I emailed customer service to ask about a new wand. I even offered to pay for it, even though I really shouldn't have had to. Response? Never. I guess they just want you to keep buying new ones. I purchased over $150 but couldn't even have the courtesy of a return email. It's a shame. I'll never buy a thing from this company and will continue posting this review anywhere it is sold. Maybe that will help get a reply.
I ordered from Gerard cosmetics a couple of days ago and it was delivered pretty fast! The items I purchased were packed very well without any damages made to the products as well. Love the setting spray I got in two different fragrances which were the Rose and Jasmine Slay All Day spray. Really good products! Happy with my purchase
So I purchased my Emily D Baker lip gloss and forgot to input my discount code, emailed them and in less than and hour I recieved a nice email and a refund. Then when the light wasn't working on the wand, the got back to me quickly about either a replacement or store credit, then when i went to buy the knight rider lipstick I forgot to apply the credit, again quickly suoer nice email and credit applied. This is the best service for an online product I've ever recieved and I adore my new lip glosses. I recommend the products I've tried but I truly am reviewing the AMAZING customer service I recieved.
Products used:
Lip gloss and hydramatte lip
I ordered my products on Friday, they got here on Wednesday, which was way faster than I expected. The quality is amazing, the glitter lipsticks I ordered in three colors are super great and smells amazing too, which is much better than the chemical smells which is common in some products. The color payoff is intense, and it lasts for a long time!
I've ordered a few times from this company and shipping is always fast. Lip products are great as well as setting sprays!
I actually purchased mine from their website, but thought it would still be helpful to potential buyers on other websites. I was so excited to buy this after seeing Emily D Baker talk about it in a YouTube video. I got it and LOVED it. One week later, the light stopped working. That kind of upset me, but I still loved the product, however, being I paid $24 for it, it would have been nice if it actually worked. Reading other reviews, I'm not alone nor having the light. I checked the website to see if I could order a new one. Sold out. The checked if I could just buy a new wand. Nope. I emailed customer service to ask about a new wand. I even offered to pay for it, even though I really shouldn't have had to. Response? Never. I guess they just want you to keep buying new ones. I purchased over $150 but couldn't even have the courtesy of a return email. It's a shame. I'll never buy a thing from this company and will continue posting this review anywhere it is sold. Maybe that will help get a reply.
Products used:
Light up lipgloss in Pretty Woman
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