Gerber knives and Multitools

Hese knives are by far the best I've ever owned. I'm usually pretty rough on knives because I believe in functionality over looking pretty

I finally received my Gerber LMF II and I am very happy to have ordered it.

It is really great and made with high quality materials.

I was just a bit disapointed with the shipping charges of $44 for shipment to Europe, which is half the value of the knife.

BUT THE KNIFE IS GREAT!

I bought Gerber Folding Spade http://www.gerber-tools.com/Gerber-Folding-Spade-5490.htm
The spade is good so far, but the website Gerber-Tools.com is not that good.

- Firstly, when I was finalizing order, delivery was upgraded automatically to more expensive without telling me, and it was too late to change it. I have to admit that change was correct because I bought the Spade from Canada, and delivery option is more expensive that I picked, but I didn't know it, and I didn't see that very special delivery option to Canada. Web-site did it for me automatically, but problem is web site changed my total only when purchase was finalized and money were payed. So, bigger grand total was a big surprise.

- Secondly, when I got an e-mail with tracking number, the link was saying that my item was delivered something like two years ago.

- Thirdly, when I send an e-mail with a question why my item was delivered two years ago while I just purchased the item, I didn't get any answer from customer support. Eventually in several days tracking system showed that my item in delivery.

- Fourthly, I was waiting for the item to be delivered for 2 weeks even thou I live in Toronto, not a rural area. When I noticed on tracking system that my spade is finally in Toronto, and Canada Post did three attempts to deliver, I realized that I have to change delivery address to my work place. So, when I asked Gerber-Tools customer support (Sales at gerber-tools.com) how can I change the address because The United States Postal Service tracking system didn't have any option to change it, I didn't get any answer from Sales at gerber-tools.com.

So, as conclusion, I would say that Gerber Spade is good, but customer support is absent in Gerber-Tools.com.

I bought the gerber octane from gerber tools for my boyfriend for his birthday and he loves it. I chose gerber tools because they did it in red, it came withthe sheath and they could personalise it, which makes it that extra bit special. They shipped it really quickly, was very impressed with the service. The only think I would warn people of, is that I got it shipped to the UK, and it took a while to go through customs and extra charges were added. But still worth it!

I have several Gerber knives in my collection. Very good quality and look. I have the knives displayed in my knife collection.

I never write reviews, but felt that Gerber-Tools services went above and beyond my expectations. I ordered a knife that needed to be engraved a week before Christmas and saw the package at my front door the next day. They are quick to keep you updated by email about order fufillment and shipment. The knife and engraving look wonderful! I'm so pleased with this product and the quick delivery. I highly recommend using them and will be using them agian in the future!

I am very happy to receive the order so promptly. Gerber knives are very good. I am 100% satisfied with goods.

I ordered 5 engraved Gerber Multi-Plier 600 Pros as going away gifts for the military guys I work with. They walked me through the ordering process and made sure the engraving was exactly what I wanted. The best part is they are willing to support the troops by shipping to APOs. It is amazing how many US companies do not do this. I just received the tools here in Belgium (1 week for engraving and shipping) and they are perfect. I will be back for more when the next bunch of guys/gals get ready to move on.

Thanks,

Curt

In a day and age where middlemen carry no inventory and drop ship invisible products from unseen warehouses this company stands way above the rest. They not only had my order literally in stock, but had it laser engraved and out the door enroute to me WITH a tracking in less than 24 hours. I was so impressed with their service that immediately upon receipt of my package I turned around and bought another one!

The website itself is well laid out, easy to navigate and completed my transaction without any extra BS

I bought a knife (Gerber Double Take 22-*******) and had it laser engraved for a groomsmen gift. I am a fan of knives and this one is really great for the price I paid (approximately $23.00). It is extremely sharp and is small enough to fit in a pocket during camping/outdoor activities. The laser engraving is in the best spot and is very visible.

I will definitely buy from Gerber-Tools.com again. They people over there do a great job and safisfied all my needs.

I owned a Gerber multi tool for about 15 years and then recently lost it. Some lucky earthling now owns my Gerber. I found a Leatherman tool in a drawer that my son had discarded and decided to use it. After about two days I found that the Leatherman was very uncomfortable to use due to its design. Today I bought a new Gerber at a Father's day special price and will be very thrilled when it arrives and I can get rid of this substitute.

I have just placed my second order with gerber-tools.com and was very pleased with how easy the process was. The Gerber web site is easy to use and well organized. I have also contacted Gerber for assistance on my first order and was promptly assisted by a very knowledgeable staff member. I have owned and used Gerber knives for years to complete satisfaction. I would recommend Gerber to my friends and family.

Thanks you Gerber!

My boyfriend has had a Gerber TX 3.0 flashlight for years! He found it in the woods during a spring melt. Some poor hunter must have lost it. Unfortunately he gave it back to nature yesterday on the first pontoon float of the year. He is devistated! I went to gerber-tools.com right away. I ordered a new one for him yesterday. What service, they have already sent me confirmation that it will ship today. I can't wait to get it... I even had it engraved with his name. Thanks for the fast and professional service.

Easy to use site. Liked the pictures of all opened tools. Order and confirmation process were quick. Will use again

This website is great. I had a hard time finding the product I wanted online, thank god for Gerber-Tools.com

Product and web site seem OK but ordering process did not allow option to choose different shipping methods/rates - automatically chose relatively expensive 'priority' UPS - which then took 9 days to arrive. No opportunity to review order before it was submitted.

I found the Gerber Tools website very easy to use. I was searching for a replacement knife as a gift and was shocked at how fast I found it, not knowing anything about knives. The website is very easy to use and was well organized. As I have now bought two knives as gifts from this site I also love the $5 engraving! Would definitely recommend Gerber Tools!

I'm very pleased with the service! Received the order in less than a week! Even had it engraved and got it that quick.

Simple ordering process, delivery was spot on, packaging was fine with no damages to the item I purchased. Knife was clean, sharp, fully functional, and intact. I recommend buying from this vendor.

Got a Gerber knife as a gift a few x-mases ago, the lock blade function didn't work. I put it in a drawer and forgot about it. Came across it a few days ago and contacted Gerber about getting it fixed/replaced. They said to send them a photo of the knife (why?), we'll look at it, and send a shipping label to you if it seems justified. They sent back a form letter telling me to ship it at my expense and they would ship it back (repaired, I assume) at theirs.
The knife NEVER worked, I NEVER used it, why should I pay anything to have them repair something that was not my fault? Doesn't make much sense to me. Zero-star rating for Gerber.

I ordered gifts for my groomsmen from Gerber tools and they are great. Typically the other gifts you get are cheap knives that end up in a box somehwere, but these are great. I ordered 7 engraved knives and they arrived in 4 business days. As for the quality of the knives, they are Gerber, so you know it's good! I would highly recommend them, especially if you want your tools engraved!

Great site if they get it right, terrible if they don't. They sent me the wrong product, thus I was out shipping costs twice and had to pay a 20% restocking fee even though it was their fault. Terrible customer service, I had to email repeatedly and eventually call twice before getting a rep on the phone. So compared to the other reviews it is a gamble.

My order was canceled and my funds restored. Customer service is still rude. Ordering from this company will probably be a great experience for most as long as there is no problem with your order.