• Gianthugs

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Overview

Gianthugs.com has a rating of 2 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases.

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How would you rate Gianthugs?
Top Critical Review

“Doesn't accept my payment yet takes my money...”

Lauren W.
3/1/20

I've tried buying the same tow products from this store twice. £52.66. Twice. I contacted customer support about it but got no reply, even though they refunded my payment in 3 days but I'm not sure if that's my bank or not. Just feel like it's pretty bad service for this to happen twice. Without any contact with customer service after I've asked about what's going on. And then an email (the photo) about my basket being full only to take my money again... kind of scam-y in my opinion.

Reviews (1)

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Thumbnail of user laurenw341
1 review
0 helpful votes
March 1st, 2020

I've tried buying the same tow products from this store twice. £52.66. Twice. I contacted customer support about it but got no reply, even though they refunded my payment in 3 days but I'm not sure if that's my bank or not.
Just feel like it's pretty bad service for this to happen twice. Without any contact with customer service after I've asked about what's going on. And then an email (the photo) about my basket being full only to take my money again... kind of scam-y in my opinion.

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