• GiftCardSpread

GiftCardSpread

Overview

GiftCardSpread has a rating of 2.16 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GiftCardSpread most frequently mention customer service problems. GiftCardSpread ranks 15th among Gift Cards sites.

  • Service
    16
  • Value
    13
  • Shipping
    13
  • Returns
    12
  • Quality
    13

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I purchased $25 gift card, but there was no balance.
How would you rate GiftCardSpread?
Top Positive Review

“So far so good!”

Emil R.
2/10/17

I bought a Marshalls giftcard yesterday afternoon on giftcardspread.com for $400 because it was an e gift card and I needed it immediately. I was a little scared when I purchased from giftcardspread because of the reviews, and was frozen of descry an issue. But this morning I received a called from customer support to verify that I did buy a GC, and it was activated at that moment. Thanks Giftcardspread.

Top Critical Review

“AVOID AT ALL COSTS”

Matt K.
9/27/21

They sold me a $500 gift card that had 1 penny value. They responded via email within 2 days saying they would refund the money spent but have failed to do so over the last three months. I have written back and forth with them but they have made excuses or not answered the many emails.

Reviews (49)

Rating

Timeframe

Other

Reviews that mention popular keywords

gift card (35)
Thumbnail of user mattk337
2 reviews
0 helpful votes
September 27th, 2021
Verified purchase

They sold me a $500 gift card that had 1 penny value. They responded via email within 2 days saying they would refund the money spent but have failed to do so over the last three months. I have written back and forth with them but they have made excuses or not answered the many emails.

Thumbnail of user alext502
1 review
3 helpful votes
June 17th, 2020

There I was buying a cheap gift card, thinking I saved 10% but in reality lost 100% instead.
Everything went smooth, I got my email confirmation, got the gift card, and then I try to use it - denied!
Their phone number doesn't pick up. Their email doesn't even give me an automatic reply to let me know there's a case number or any sort of receipt or acknowledgement of my claim. You'd think this site is legit because it's featured in many places, has promo codes, and their return policy sounds perfect. But no, it's a total crapshoot. Sounds like it works for some not for others - I'd expect good customer service at the very least.
Otherwise shut it down! Unbelievable.

Thumbnail of user gregoryp229
1 review
2 helpful votes
June 2nd, 2020

Went through their process and they ripped me off completely. They got my five gift cards for over 200 bucks and I got nothing! Total scam.

Thumbnail of user jessicav225
1 review
1 helpful vote
May 1st, 2020

I posted 2 cards I wanted to sell and they have never responded but took the money off my card have filed police report and talked to merchant and have proof of account dates screen shots etc

Thumbnail of user deannar95
1 review
1 helpful vote
May 9th, 2020

I uploaded and sold them a buffalo wild wings $25 gift card. Sent proof of ID. I sent countless emails about payment and received an email that they were sending payment. That was two months ago. I never received anything.

Thumbnail of user kennya33
1 review
2 helpful votes
February 2nd, 2020

THEY SOLD ME A CARD WITH A ZERO BALANCE THAN REFUSED TO REIMBURSE ME. THEY ARE LIARS AND THIEVES. I EVEN DID ALL THE RESEARCH ON THE GIFTCARD WITH THE ACTUAL RETAILER. THE CARD HAD ZERO BALANCE BEFORE IT WAS SOLD TO ME! DO U BELIEVE THIS?

Thumbnail of user emilr18
1 review
1 helpful vote
February 10th, 2017

I bought a Marshalls giftcard yesterday afternoon on giftcardspread.com for $400 because it was an e gift card and I needed it immediately.
I was a little scared when I purchased from giftcardspread because of the reviews, and was frozen of descry an issue.
But this morning I received a called from customer support to verify that I did buy a GC, and it was activated at that moment.
Thanks Giftcardspread.

Service
Value
Shipping
Returns
Quality
Thumbnail of user krunalp5
1 review
2 helpful votes
October 27th, 2019

I purchased 600$ apple store gift card and they never delivered it to me
No replies on email or call keeps me waiting.
I was able to talk through phone only once and they said is we are not able to verify with your bank, I said then cancel my order and give me refund. They said they will look into the matter and get back to me. Lost my 600$

Thumbnail of user thomost
2 reviews
1 helpful vote
November 16th, 2016

I tried to purchase a movie ticket using gift cards purchased at giftcardspread.com and ended up entirely frazzled with the vendor and its website checkout process. I was frustrated then I called giftcardspread to see why I might be having so many problems. Then rep to be exceptionally helpful and knowledgeable. He went the extra mile to help sort things and the problem(s) resided with the seller and not gift card spread. Thank you!

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Value
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Thumbnail of user aimeea76
1 review
0 helpful votes
September 5th, 2021

I sold them ten $100 gift cards which they received on June 30th (sent by certified mail so I would have proof of receipt). I was told I would get a check within 10 days. After 10 days with no check, I called to be told they were having technical difficulties and couldn't process checks so they asked for my banking information and said that I would get an ACH deposit in 2-3 days. After 4 days with no ACH deposit, I called again to be told they were having more technical difficulties and they couldn't process any payments (either by check or ACH deposit for 2-3 weeks). It has been 3 and 1/2 weeks with no payment. Now whenever I try to call, it just rings and rings before going to voicemail. They have not responded to any of my emails or returned any of my voicemails. I only gave them a 1 star rating because I couldn't give them a no star rating. DO NOT USE GCS!

Products used:
Did not buy/use anything; sold gift cards

Service
Value
Thumbnail of user edh376
1 review
0 helpful votes
January 18th, 2021

I went to Gift Card Spread to offer them two gift cards. I got an email acknowledging my offer which said "We're looking into it and assure you an answer within 24 hours. It's a GCS promise!" 24 hours later and no response. 24 days later and still no response. Finally, 40 DAYS LATER, I get a response. By that time, the gift cards were long since sold to a competitor who actually closed the deal within 48 hours. If you have to wait 40 DAYS for a response, why bother at all?

Tip for consumers:
Do not expect a prompt reply.

Products used:
None.

Service
Thumbnail of user stephend223
1 review
2 helpful votes
November 15th, 2018

Ifool me once, shame on you. You know the rest. Unfortunately, I had purchased both useless cards before trying either. Company response? Nothing. Never emailed me back to address my concerns.
My Einstein Brothers card, turns out, was used 3 states over, a week after I purchased it.

My Panda Express giftcard requires a pin, which I never received, and after several inquiries, don't think i will.

Thumbnail of user ronaldc68
1 review
2 helpful votes
February 15th, 2017

Got a great deal on a BJs Wholesale Club Gift Card, The card was invalid. I called them and immediately they sent me the correct one. And again, they called up to make sure that I received it. Terrific client services.

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Value
Shipping
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Thumbnail of user lindal719
1 review
2 helpful votes
March 29th, 2019

I purchased two $50 gift cards to PF Changs. They were both delivered via email. When I paid my bill I was informed by the manager that both cards had a zero balance. Fortunately I had only purchased them the day before and was able to call my credit card company and stop payment on the bogus gift cards. I called Gift Card Spread and left a message but I have not heard any reply from them. BUYER BEWARE.

Thumbnail of user chrisk385
1 review
3 helpful votes
January 28th, 2019

Ripped off!

I buy a lot of gift cards especially for restaurants. I purchased about $500 for BJ's Restaurant last October. We usually go out once a week or so, not as much around the holidays.

I tried using a gift card over the weekend and I was told that this was already used. A very embarrassing situation. Order # BO-******* on 09/14/2018 BJ's restaurant Brewhouse for $50.00 card # **************258 pin # 6959 The manager was able to look this up and said it was used on 12/21/2018 in Miami. Please let me know what I can do about this. A very unhappy customer...

This was there reply:
We regret to inform your that since this order is beyond the 60 day return policy as listed on the terms on our website, we are unable to assist your with the issue with this purchase.

I didn't want my money back or anything, I just wanted something that worked.

Thumbnail of user aubreyd26
3 reviews
28 helpful votes
February 15th, 2018

Don't expect this site to send your gift card when you need it. They are beyond slow to send it, whereas their competition has somehow unlocked the magically method of getting it to you almost immediately. Go somewhere else for your discounted gift cards. This site sucks. Also, they tend to send gift cards that have no balance. They will refund you but it is an unnecessary inconvenience.

Thumbnail of user richarde237
1 review
1 helpful vote
April 23rd, 2019

Got burnt twice, stay away. I lost a couple hundred dollars.
Customer service stinks! Several emails not answered.
Very frustrating.

Thumbnail of user paulam93
2 reviews
1 helpful vote
May 7th, 2017

This company is not worth your money or time. They sold me a gift card to Denny's for 89.00. I did not use it for a few months until we went out of town. It was no good and I found out that the amount was removed just 30 days after I purchased it. Gift card spread would not honor it and you can hardly get them to answer your emails and they definitely do not return phone calls. Don't buy cards from them!

Thumbnail of user danyellh
1 review
4 helpful votes
August 24th, 2017

I was sold a 75.00 gift card to Black Angus that had zero balance. I was told at the restaurant there was an incident in early 2017 of illegally obtained BA gift cards. GC spread refused to refund my money. I get the refund expiration period but this is not buyers remorse this is a questionable transaction, to begin with. I will not be buying from GC spread again and I will review them on every site I can find with this information.

Thumbnail of user tallguysfree
1 review
1 helpful vote
June 14th, 2019

Spamming my email address like no tomorrow. Stay away from them at all costs possible. Terrible company.

Thumbnail of user rishic2
10 reviews
3 helpful votes
July 4th, 2018

Cards were provided at a significant (but realizable) discount & shipped (after - what at the time was an undocumented - identitiy verification step).

Tip for consumers:
Account verification/validation can be a bit onerous (and impact the speed of order delivery); plan accordingly!

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Thumbnail of user stephend79
1 review
0 helpful votes
July 11th, 2017

I seriously appreciate how easy they could actually resolve the problems I had created with all the gift card I get. Thanks

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Thumbnail of user karenm359
2 reviews
0 helpful votes
June 22nd, 2017

The discounts available on the gift cards is great. It is easy to receive the cards and use them. I received my gift card by mail.

Service
Value
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Thumbnail of user at991
1 review
2 helpful votes
April 3rd, 2018

Unfortunately, I did nod do my homework before placing order. Sure enough, as described in many previous reviews, the order was canceled by GiftCardSpreader without any explanation within few hours after initial placement. I suspect that company may be collecting a personal info.

Thumbnail of user paulj113
2 reviews
0 helpful votes
November 21st, 2016

When you get a call from the Gift Card Spread to verify its you making all the first purchases... That's security!. I found out about gift card Spread and thought it would be a great way to save myself a couple of bucks on gift cards because Why not?
Once I started the savings, I couldn't stop at just one gift card. Soon enough giftcardspread were calling me to verify it was me making all the purchases and using my own card. I thought that was wonderful!. I always love buying online and I've never had anyone call to make sure it's me purchasing. Will definitely keep using it.

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From the business

Gift Card Spread: Buy and Sell gift cards, gift vouchers, Electronic & Physical Gift Cards online from popular brands in USA.

Business History

Ever since Gift Card Spread made its debut in the gift cards market back in 2011, we are on a mission to arrange the best possible deals for our customers. Sellers make easy money while buyers save a lot while purchasing from among their favorite brands.

At Gift Card Spread, we care for our customers and there's absolutely nothing beyond you; it's a GCS promise! Our customer support team is dedicated towards making your experience at Gift Card Spread a memorable one and we call it a success when you smile.

Go the smart way with Gift Card Spread because paying full price, is so yesterday!

Company Representative

Thumbnail of user rogers237
Deepak M.

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