• Gift Cash

Gift Cash

Overview

Gift Cash has a rating of 2 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gift Cash most frequently mention customer service, business days, and home depot problems. Gift Cash ranks 13th among Gift Cards sites.

  • Service
    32
  • Value
    30
  • Shipping
    21
  • Returns
    23
  • Quality
    27

This company does not typically respond to reviews

Positive reviews (last 12 months): 30%
Positive
6
Neutral
0
Negative
14
26
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • THIS WEBSITE IS FULL ON SCAM PEOPLE, $50 GIFTCARD WAS TURNED INTO $0 GIFT CARD NO PAYMENT FOR ME.
How would you rate Gift Cash?
Top Positive Review

“Giftcash gave me more!”

Imago D.
6/6/23

10 to 15 days. Don't panic, Got mine in 8 days! Email, texts, giftcash was supper helpful and attentive. They are good. When you get your cash, help them out by giving them a five star review. They provide a pretty awesome service. If you read the reviews you can see that people just get scared because they gave out the password to thier giftcard to a website probably without reading or looking at all. I will use them in the future because they would answer every text I sent. And sent me email updates. They also paid the most. Thanks giftcash

Top Critical Review

“Avoid at ALL Costs”

Michael P.
3/5/24

I sold a gift card to Gift Cash on 2/4/24 and they promptly removed the money from the gift card. Since then the order has been simply in processing. I have emailed customer service as well as texting them, which is pretty odd but I digress, and got zero response from either line of communication. Sadly my only recourse at this point in time is to just end up filing a complaint everywhere possible. It seemed like they used to respond to BBB complaints but I don't believe that is the case anymore. Avoid this company. I don't know why it's so hard to find a gift card company like years ago but Gift Cash is not it.

Reviews (73)

Rating

Timeframe

Other

Reviews that mention popular keywords

gift card (42)
Thumbnail of user michaelp6791
1 review
1 helpful vote
March 5th, 2024

I sold a gift card to Gift Cash on 2/4/24 and they promptly removed the money from the gift card. Since then the order has been simply in processing. I have emailed customer service as well as texting them, which is pretty odd but I digress, and got zero response from either line of communication. Sadly my only recourse at this point in time is to just end up filing a complaint everywhere possible. It seemed like they used to respond to BBB complaints but I don't believe that is the case anymore. Avoid this company. I don't know why it's so hard to find a gift card company like years ago but Gift Cash is not it.

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Value
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Thumbnail of user xvirusxhacks
1 review
0 helpful votes
December 23rd, 2023

My experience with GiftCash.com has been disappointing. They failed to pay me within their specified timeframe, and the customer service was unhelpful, providing minimal information during the 5-15 day waiting period & only telling me it's with billing still after the 15 days… & This lack of reliability and communication makes it hard to recommend their services or have confidence in using them. We've been doing loops & it all just feels like a big scam.

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Thumbnail of user robinc210
3 reviews
3 helpful votes
February 25th, 2021

I started my process on 2/5. Today, 2/25 its going to take 3-5 business days to go through ach yet. Very unhappy with 30 days

Tip for consumers:
Dont expect payout in less then 30 days

Service
Value
Thumbnail of user deamm
1 review
0 helpful votes
January 26th, 2024

The seem to respond when complaints are made on BBB. The last one was in 2021 but I filed one today and will see how it turns out. This site is horrible and would never suggest for anyone to use. I honestly hope they go out of business

Products used:
Gift card exchange

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Value
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Thumbnail of user teresar1088
1 review
0 helpful votes
March 17th, 2024

I sold a gift card to this company on 2/23/2024. There has been no payment, and no response to my follow up contact! I've waited 23 days, and I'm requesting immediate payment.
GA 4C91B-******* is the order number.

Thumbnail of user mik329p
1 review
0 helpful votes
May 11th, 2023

I love gift cash they help me out getting my gift card sold and me paid once was with btc and this recent one will be paid into my bank... the only problem I have is they take so long to get your money to you...like 3 day should be the appropriate amount of time to send out your payment...but that's me... other then that there great

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Thumbnail of user shelbyg116
1 review
0 helpful votes
February 13th, 2024

Hello,
My name is Shelby Gale. My order confirmation number is GA-1D6A3-*******. It was placed on Sunday, January 7th, 2024, at 3:15 A.M. It has been 27 business days since my order was placed. I have emailed and texted multiple times. The few responses I have received have been vague, stating when an update on my order is known, I will be notified. Would I not at least receive some form of communication to ensure me that the order is still processing/pending? Unfortunately, that was not the case. I am confused as to why I stopped receiving responses. Why have I had to reach out so many times to be met with absolutely nothing? I have checked the balance on the card that I submitted, and the balance was completely wiped to $0.00 as of February 2nd, 2024. Just now, I have finally received an email after sending yet another complaint. I am now being told they are now "having issues with ACH payouts..." and that, yet again, they are, "unable to provide a specific date for when payout will be released..."
I would be understanding about that, if I wasn't given the excuse that they were, "experiencing technical delays due to restrictions from the retailer..." that information was given 13 business days ago. I have never dealt with a company with such an outstanding lack of professionalism or customer service. This is my first and absolute last time using this site. I hope everyone who is considering using this business STEARS CLEAR. Unless, of course, you would like to be stolen from and left in the dark about where your money or gift cards have gone- because that is what this experience is beginning to look like for me.

Tip for consumers:
N/A

Products used:
N/A

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Quality
Thumbnail of user steveb3051
1 review
3 helpful votes
July 24th, 2023

Order GA-3E159-*******. Decided to sell a Home Depot gift card through the company 10 days ago because of all the promises I saw on various websites about 48 hour payouts and quick turn around times. It's currently been 10 days and they just keep telling me I have to wait for their "processes" to finish. I don't think I'll see my money any time soon, if I see it at all. I truly feel like I'm being scammed and won't ever receive my funds.

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Thumbnail of user brandonm1170
1 review
3 helpful votes
August 7th, 2023

On July 15 they gave me an offer for my bass pro shop card. It's been over 3 weeks and it's still pending!

Products used:
none yet they have yet to pay me for my card...

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Value
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Thumbnail of user drep11
2 reviews
2 helpful votes
October 24th, 2023

I sold them a $150 home depot gift card and a $450 home depot gift card. I waited over 15 days and the orders still says pending. Then they will tell you they are having issues with the Retailer. They will tell the same thing to every person. They will drain your card then tell you they didnt do it. DO NOT FALL FOR THIS.

Products used:
Home Depot Gift card

Service
Value
Returns
Quality
Thumbnail of user xt6
1 review
0 helpful votes
November 8th, 2023

Payouts are extremely slow. I have a few orders submitted since last month and they will not be paying out till end of November or December. They are constantly paying out people slow. They use up cards and then say sorry we can not process it and do not pay. Very bad customer service. You call the customer service desk up you will only get a scripted textbook answer. The chat service and phone is nothing but a joke.

I will not be providing my reference number as I want this message to anonymous. They will basically write the same scripted answer back and be like we value all customer concerns well and love to solve them. NO THEY DO NOT. I have been emailing back and forth with dedicated managers at Gift cash and all I get is we are having issues paying people out. DO NOT SELL GIFT CARDS TO THEM. You might get your money after you beg for it.

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Thumbnail of user mikea2115
1 review
1 helpful vote
April 7th, 2022

I've used GiftCash to offload thousands of dollars in gift cards over the last year or so. At first, I was skeptical/cautious, so I started with only a couple orders, then, after some initial success, I started to sell more and more. I have gone as far as selling $4,000 worth of cards in one month and, so far, have had very few hiccups.
The one thing you have to do is BE PATIENT. Like REALLY REALLY PATIENT. The site says most transactions are processed between 5 and 15 business days of the order being made. The keyword here being MOST, not all. You will often see some orders get fulfilled and others stuck in the queue for several more days or even weeks.
However, this makes logical sense. Obviously, GiftCash requires cashflow in to pay it's sellers. If it shelled out the cash right away to everyone, they would find themselves in crippling debt. By staggering payouts, they are allowing themselves time to recoup expenditures by direct or indirect gift card sales. I have waited in excess of a month on a couple isolated occasions, but ultimately I was always paid out in full. PATIENCE IS KEY. If you need the money fast, look somewhere else, but if you can afford to wait, you will end up getting paid.

One big tip I have is to do all your orders individually (i. E. one gift card per order)
For large orders with multiple gift cards, I find that you may have to wait longer as GiftCash does not appear to offer partial payments and you will instead need to wait for all cards in your order to be processed before payment is dispensed. Smaller, individual orders seem to be processed more quickly or at least will provide smaller, but more frequent payouts while you wait.

Also, when making orders with numerous gift cards, I have occasionally encountered a bug which populates multiple gift cards with the same keyed in information. This glitch will overwrite previous entries if you try to correct it down your list. If this happens, you need to remove/zero out the affected cards in the order and try those again, separately. Another good reason to make multiple, small orders instead of a couple large ones, if you can.

Overall, pleased with GiftCash and will continue to work with them.

Service
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Quality
Thumbnail of user ericw1788
1 review
0 helpful votes
January 12th, 2023

This is a scam or its the worst ran company ever. I sold them 2 gift cards one was Amazon and the other target after waiting 15 business days I contacted the company and they told me they were having trouble selling the Amazon card. Because obviously no one wants Amazon cards. SMH. They then suggested I except a refund for the Amazon card so they could put mytarget card in line for payout. Another 15 business days. At this point I've decided they can keep the cards and I'll use the next 15 business days to write reviews. Hope this helps.

Thumbnail of user davidb3723
1 review
2 helpful votes
January 20th, 2020

I was overall pleased with my experience with selling my gift card via GiftCash. The process took a little bit longer than what I expected or would have wanted, but they were always very helpful when I would use the text option to inquire about it. Also the amount of time it took to process the order was of no fault to GiftCash themselves, but due to the verification process of the type of gift card that I was selling. Therefore my overall summary of my experience was a pleasant one and would definitely recommend them to others looking to sell there unwanted gift cards for extra cash.

THANK YOU, Sincerely, A satisfied customer named David.

Thumbnail of user ogjuliusp
1 review
2 helpful votes
September 26th, 2023

Submitted a gift card on September 7th, it's now Sept 26th AND still no payment received. They said it would be 10-15 BUSINESS days apparently however their site never initially said BUSINESS days on what planet does any payment ever need that long to process.!? DO NOT USE

Tip for consumers:
DONT USE IT FIND SOMEWHERE ELSE

Products used:
I submitted a Lowe's $100 gift card for sale they are paying only $87 on

Service
Value
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Thumbnail of user spdelahanty
1 review
0 helpful votes
June 6th, 2023
Verified purchase

10 to 15 days.
Don't panic, Got mine in 8 days!
Email, texts, giftcash was supper helpful and attentive.
They are good.
When you get your cash, help them out by giving them a five star review.
They provide a pretty awesome service.
If you read the reviews you can see that people just get scared because they gave out the password to thier giftcard to a website probably without reading or looking at all.
I will use them in the future because they would answer every text I sent.
And sent me email updates.
They also paid the most.
Thanks giftcash

Service
Value
Shipping
Quality
Thumbnail of user amyv602
2 reviews
1 helpful vote
June 5th, 2023
Verified purchase

I placed order for $50 home Depot gift Card they accepted order I received email saying cancelled because of a $0 balance I emailed several times no response

Service
Value
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Quality
Thumbnail of user martinshane
1 review
1 helpful vote
May 19th, 2023

I had several issues, but they contacted me directly and increased the payment amount of my gift cards to get the issue resolved. Thank you.

Service
Thumbnail of user steved1803
1 review
1 helpful vote
March 26th, 2023
Verified purchase

I wanted to cash in my 100$ gift card and found a vendor online (GiftCash.com) would buy my card and exchange it for an ACH deposit to my bank.I provided the necessary details for the transaction and received a confirmation email telling me

"WOO-HOO! We received your order! Just hold on to your cards and we'll take care of the rest!"

GiftCash set the value they would pay me at $85.00, I was satisfied with this arrangement and waited approx.10 business days before inquiring (via text) about the status of my transaction. I was then informed, after a few emails and texting

"Your order status has changed to 'canceled'"

I then checked the balance with BestBuy and the value was now 0.00 The rep at giftcash.com informed me of their "Terms of Service" dismissed my property theft as "Tough Bananas!" also told me to contact Best Buy for a transaction printout.

Best Buy could only tell me over the phone the date of the transaction my card was charged and drained but being a gift card no other information existed.

So I filed a report with ftc.gov and Better Business Bureau

Service
Value
Thumbnail of user chrisj1400
1 review
0 helpful votes
February 20th, 2023

Would not recommend they stole the money off my gc after I put into the info on the site and now they are trying to say they never redeemed it when in fact they were the only people to have the card information stay far away from these people!

Service
Value
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Thumbnail of user lisan1389
1 review
0 helpful votes
January 10th, 2023

Absolutely horrible. Customer service don't write you back. It doesn't matter how little the amount you sell or what store you sell the card from, it still takes 3.5-4.5 weeks. Don't use them. Trust me, 3xs shame on me. Thinking things would be faster being a returning customer. Nope!

Tip for consumers:
Don't!!!! Be fooled!!!

Products used:
I sold 3 gift cards 2 different times. 3 different kinds, 3 different amounts.

Service
Value
Returns
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Thumbnail of user kelliecockcroft1
1 review
4 helpful votes
May 19th, 2023
Verified purchase

Sold an unused gift card was told 2-3 days to receive payment to me. It's been 2 weeks. I get short non specific emails from the company. They've already used the gift card I sold them. It was used within10 minutes but they won't pay me. Ridiculous

Products used:
I sold a gift card

Thumbnail of user blakzb
1 review
1 helpful vote
September 30th, 2022
Verified purchase

I have been waiting for my payout for almost a month now and nothing. And they said you can cancel either! They don't have customer service. Just a number to send text messages to and it's not helpful. Do not do business with them. They are thieves.!

Thumbnail of user dh919
1 review
0 helpful votes
September 25th, 2023

All they do is waste your time they never pay you please don't used them they need to be shut down beware

Thumbnail of user jasonl1664
1 review
0 helpful votes
February 22nd, 2023

Zero stars needs to be a thing. Mind you I NEVER write reviews, but I absolutely needed to let out frustration and help my fellow people. The fact that a company had to send YOU an email saying "we haven't forgot about you" shows how slow their company is. I sold 1 card to gift cash and 1 card to CardCash. Card cash, approved,and accepted my card and had the money in my bank in 2 days. Gift cash however took the money from my gift card after 3 days of me sending it in, it's been over 10 days and it's STILL not in my account. Other than, "we haven't forgotten about you" email. There's zero line of communication from them or update on their website for your order. Given that their process is so slow, and you're trusting a company with your usable gird card information. There should be a ton more communication to be communicated. Absolutely do not use this website, instead use CardCash. I'll willing to take further action into getting this company revoked, I've done it before and I try and refrain from doing it to many, but company's like this should not exist. It's more of a pain for the guest than it is them, and they're getting the better end of the deal to begin with. PLEASE if you're reading this, do not use this company.

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From the business

GiftCash brings life back into your unwanted gift cards by offering you the best cash rates on your gift cards. Presently, we are a small company of 30 people operating in Canada and the United States.

Company Representative

Thumbnail of user kaitlynk18
Kaitlyn K.
Typically does not respond to reviews

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2.0
73 reviews
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