• GiftJaipur

Overview

GiftJaipur has a rating of 3.76 stars from 60 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftJaipur most frequently mention great experience. GiftJaipur ranks 196th among Flower Delivery sites.

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What reviewers want you to know

Positive highlights

  • Also the customer service is really prompt and reply you on whatsapp and call quickly...
  • On time delivery, good product and very impressed by the service like tracking info.

Critical highlights

  • I place an advance order for cake and flower delivery and asked them to be delivered between 9.30 to 12 Pm.
How would you rate GiftJaipur?
Top Positive Review

“Amazing”

Arun S.
4/27/22

I was happy with cakes everytime i ordered. Service is nice and cakes are good. Thanks for yummiest cakes.

Top Critical Review

“Order not delivered”

Rahul A.
7/18/21

I placed an order for a cake and a Bouquet. But they delivered the cake and not delivering the Bouquet now. They are saying that we will nor refund the amount and will not be able to delivery the Bouquet as well. After calling so many time they are saying that we will deliver it tomorrow. It was supposed to be a birthday cake and present but absolutely bad service and thieves. They have refused to deliver and no refund as well.

Reviews (60)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) cake (31) time delivery (3)
Thumbnail of user rahula49
1 review
0 helpful votes
July 18th, 2021

I placed an order for a cake and a Bouquet. But they delivered the cake and not delivering the Bouquet now. They are saying that we will nor refund the amount and will not be able to delivery the Bouquet as well. After calling so many time they are saying that we will deliver it tomorrow.

It was supposed to be a birthday cake and present but absolutely bad service and thieves. They have refused to deliver and no refund as well.

Tip for consumers:
Only use cash on delivery and do not use for gifting it at all.

Products used:
Cake was delivered and was used as well.

Service
Value
Shipping
Returns
Quality
Thumbnail of user priyankag18
1 review
13 helpful votes
February 8th, 2020

Very bad service. Why have time slots mentioned for delivery if you cannot stick to them. I place an advance order for cake and flower delivery and asked them to be delivered between 9.30 to 12 Pm. At 11.45 when I contacted them about status, they mentioned it was late but will be delivered by 2 Pm. At 3.45 when I call again I get to know it is still not delivered. Spoiled not just my day but also the whole idea of wishing at a particular time. They expect the customers to keep waiting entire day at home to receive their order. Pathetic customer service. Don't do business with them.

Thumbnail of user aruns102
1 review
0 helpful votes
April 27th, 2022

I was happy with cakes everytime i ordered. Service is nice and cakes are good. Thanks for yummiest cakes.

Service
Value
Shipping
Quality
Thumbnail of user sonyt2
1 review
9 helpful votes
February 16th, 2020

I had booked a cake. Flowers ND a magnet gift for my bro who is in Jaipur... Local to local they did not bother to deliver nor took d order seriously. 11 days before kiya tha order. It was tkn by Ajay. Then by ankit. Then by some girl ya lady... Too much confusion but d service is very pathetic then some guy named Nitin cm he also shouted nd cancelled our order. Vat is d use ven it is not properly done d work... No coordination. Pls. Public b careful ven u order from gift Jaipur. Total hopeless

Thumbnail of user manishs71
2 reviews
1 helpful vote
January 6th, 2020

Best website for on time cake delivery in jaipur... i ordred a designer cake and get it within 2 hr delivered by their executive and quality was very good. Worth for money

Thumbnail of user ashokp20
1 review
0 helpful votes
January 17th, 2020

I ordered a cake & flower bouquet. Quality of flowers wer good and they were fresh. I ordered on 5 pm, choose the delivery slot of 3 to 6 Pm. they were late by 15 min and items reached me around 6:15.
Although evrything was fine.

Thumbnail of user vikashs21
1 review
9 helpful votes
December 3rd, 2019

After finding this website from web. Was totally unsure about their service but got to tell you that served me well. The cake was delivered on time and nice bouquet of flowers with superb helium balloons in a nicely packed box.
Met my expectations.

Thumbnail of user sp180
1 review
10 helpful votes
November 1st, 2019

I have ordered so many time from this website and only the first time experience was good. Every other time they spoiled my orders. Every single time there was something missing in my order. Just today out of emergency I ordered a cake with flowers gift box and paid 4000rs. They only delivered the cake and I had to go and complain to customer service many times. They give excuses like sorry it will be delivered now. Whats the point of ordering when they cant deliver everything at once. Do not order from them

Thumbnail of user santoshv7
1 review
0 helpful votes
May 20th, 2020

I had ordered a chocolate truffle cake of 2 pound for my daughter's birthday. They delivered it on time and as i opened the box i was shocked. It was just a 1 pound cake of Rs. 1002. I complained and they started justifying with bla bla bla... and finally agreed to deliver another piece on a condition to pay another 250.0 RS as delivery charge if the first cake is of correct weight. They found it underweight and still asking for delivery charge. And the new cake was sent through sweegy boy who vanished the cake by melt it down in hot weather. Worst service and definitely overcharged as I brought another cake from local vendor for just Rs. 560 for 2 pound.

I got cheated by the giftjaipur. What a gift of cheating?

Thumbnail of user ektal1
1 review
11 helpful votes
September 5th, 2019

More than happy with the final product. Delivered in less than 6 hrs. Loved the services and the rep NANCY was really helpful and cooperative to hesr all my requirements and get the product made just like I wanted. Thank You so much for amazing product. HUGHLY RECOMMENDED!

Products used:
Photo card - love surprise box

Service
Value
Shipping
Returns
Quality
Thumbnail of user adityak32
1 review
0 helpful votes
February 16th, 2020

Worst services. Worst customer support. I ordered flower delivery for midnight. Did not deliver and when I asked them to refund the amount. They said the receiver denied the delivery and would not make the refund. Absolute sham artists. Will approach the consumer court. People like these need to be called out.

Thumbnail of user gauravs79
1 review
0 helpful votes
February 10th, 2020

They had a good chance of growing the business, but with lazy attitude they are loosing customers. I use to order from them but over the years their service became bad to worse.

Not going to order from them again, NEVER!

Thumbnail of user neetus15
1 review
6 helpful votes
July 4th, 2020

On time delivery and Packaging was too good liked the service to much, satisfying services overall it's best site for online gifts.

Thumbnail of user neetis2
1 review
1 helpful vote
April 22nd, 2019

I have selected a slot of 8pm- 10pm, till 10pm there was no call or confirmation, whether the cake is going to be delivered or not.
When I called the executive started shouting, and when I disconnected, he texted me on Whatsapp "I will show you who I am"

The cake was $#*!ty, I asked almost 20 times to write something specific in the cake, but there was nothing written on it

Never going to order from gift Jaipur at all

Thumbnail of user smritis11
1 review
10 helpful votes
June 6th, 2020

I have been ordering from this site from about 3 yrs... Their cakes are really fresh and service is good... I dont know what went wrong with other customers... Also the customer service is really prompt and reply you on whatsapp and call quickly... I really recommend this to everyone...

Thumbnail of user arvinds13
1 review
10 helpful votes
January 14th, 2019

I think no one should give order to such place. 2days back I booked for gazak ka halwa for out of Jaipur and today it has reached without their gift pack and it is smelling, perhaps they have bought from some local shop of road side. It is very. Very same for such vendor. They should remove their name from online booking. Please do not book any item from such place. Thanks. ARVIND

Thumbnail of user nehas84
1 review
1 helpful vote
February 14th, 2019

A sales executive called Rajesh Kumar (+91 ******* *******) called to confirm from this company with our order ID. I had asked for my refund of INR 3500. He asked for my card details and stole INR ******* from my bank account. He threatened along with his manager to give card details and verbally abused me.
NO ONE from the customer service is helping me now.
That man has switched off his phone.

The other good reviews must be paid by the company. Because I have not heard EVEN A SINGLE good service from them.

Thumbnail of user komals13
1 review
13 helpful votes
March 6th, 2018

Excellent Service, Every time they done their job perfectly. I had extraordinary experience of getting High Quality and consistently On Time deliveries. Thank you so much for always making my occasions more special with your services.

Thumbnail of user sanjayb20
1 review
0 helpful votes
November 17th, 2019

I ordered red velvet cake half kg! Morning i got a call saying round shape wont be available! Can we deliver square shape? I was okay with it! Now see the image of cake i recieved.
1st image is what they are showing on website
2nd image is of what i have recieved.

Thumbnail of user manojk86
1 review
0 helpful votes
February 14th, 2020

Cake was not fresh and also colour of cake was so stickey, worst service provided by giftjaipur.mob no given in mesage continue busy, delivery after 12 hour or worst came material

Thumbnail of user kailashc
1 review
1 helpful vote
February 14th, 2019

This is very bad service no update my order really very bad.my order I'd *******
Delivery promise time 2 pm to 6pm

Thumbnail of user sudj
1 review
0 helpful votes
December 13th, 2019

Ordered flowers which were stale and old. They were very expensive(500 ruppes) and for that price I could have bought 3 fresh bunches.

Thumbnail of user ramneekk1
1 review
11 helpful votes
September 12th, 2018

Cake was absolutely perfect. Once the cake was cut and everybody started eating, people could not stop talking about how delicious it was. Delivery was quite fast. I will definitely use Your service again. Thank You...

Thumbnail of user kameshs1
1 review
1 helpful vote
November 7th, 2018

Very poor customer service. Ordered a bouquet of 12 mix roses greeting card chocolates
And greeting card not received. Called several times and got delivery 3 hour late.
Very bad experience

Thumbnail of user meghag6
1 review
0 helpful votes
May 13th, 2019

The order was entirely different. Flowers in the bouquet were all stale.
And they are not responding to complaint as well

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From the business

Gift Delivery across Jaipur. Based out of Jaipur and gift items such as home delivery Flowers Bouquet, Cakes, Chocolates, Rajasthani traditional Sweets, Customized gifts, fast food, soft toys are delivered across Jaipur within 2 hours.

Company Representative

Thumbnail of user giftj1
Gift J.

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