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Claim Your BusinessGifts n Flowers has a rating of 1.63 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Gifts n Flowers ranks 216th among Flower Delivery sites.
I have ordered a cake and flowers in Hyderabad for midnight, they have delivered exactly at 12 with quality flowers and cake. I liked the site very much, thanks to customer service, they called me at 12.05 that your order is delivered.
I had ordered a delivery on 3 May 2021. It was a red roses, cake and a champagne in New Delhi, India. Due to covid restrictions, delivery was impacted but the customer service team had no courtesy to inform me on any delays. The restrictions were removed in a months time. Still no news on the order. I followed up and it has been more than 2 months, on 28 July now it has still not been delivered. I asked the customer team, they went around in circles in their emails. First they asked me what address, this information was already the in the order details. Then they asked me what date did i process the order which was again their in the order. Then they asked me when do i want to send the package. I told them it is their duty to send it and stop going around in circles. It still stays undelivered. Pathetic and miserable service they are.
I had ordered a delivery on 3 May 2021. It was a red roses, cake and a champagne in New Delhi, India. Due to covid restrictions, delivery was impacted but the customer service team had no courtesy to inform me on any delays. The restrictions were removed in a months time. Still no news on the order. I followed up and it has been more than 2 months, on 28 July now it has still not been delivered. I asked the customer team, they went around in circles in their emails. First they asked me what address, this information was already the in the order details. Then they asked me what date did i process the order which was again their in the order. Then they asked me when do i want to send the package. I told them it is their duty to send it and stop going around in circles. It still stays undelivered. Pathetic and miserable service they are.
Tip for consumers:
DO NOT ORDER
Delivered my anniversary gift in evening... can't even deliver the gift which is 4 kms away from te city... they say its very far... waste of money
Guys do not buy anything from this company. I have booked gift for my parents. They have not delivered my parcel after 7 days also. But they promise will delivered gift as per schedule date & timing. This is not a Direct company if you booking anything Today they will send same inquiry to their vendor after 2 days than Their vendor will taking care all formalities. They have given mobile no on web site if you call more than 2 time he will switch off the phone.
Not delivered as per what you have selected
Delivery is something else from the product you select
Please don't order from here it's waste of money and the person delivery in this travels in best bus with your products
I ordered a champagne hamper for my parents for new year. They charged me Rs 3750. However they delivered a Sula wine a very bad cake and bad flowers. The price of what they delivered was barely Rs 1500. They cheated me. Please do not USE THIS WEBSITE. You will get cheated as well. Bad website to send gifts. Not reliable. Will not recommend it!
Please stay away for god sake, people want to give surprises with gifts not the
Disappointment with your shocking, irresponsible and careless service.
To Kharagpur - very poor delivery service, very poor complaint handling.
I will not use them again
Bob P (NRI)
I have ordered a cake and flowers in Hyderabad for midnight, they have delivered exactly at 12 with quality flowers and cake. I liked the site very much, thanks to customer service, they called me at 12.05 that your order is delivered.
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