Giftty

You are scammers and a bunch of imbeciles without brains. You give fictitious opinions to sell this crap... Logically thinking people try to avoid their website it's just a common swindler!. They sell to people defective goods with chips, scratches or missing parts with instructions that lack descriptions of the elements, dimensions and lack of stages. They are not even able to send a second package with undamaged elements and, what is worse, they change the rules established earlier... They play for time in order to "make tire" the customer... Even half of tiny star is to good for them.
Absolutely biggest idiots ever seen in my entire life

Ordered an ergonomic chair, pulled the parts out of the box and they were all marked and used. But got money back

First desk-holes in frame did not match holes in top boards. 2nd desk same. What quality control there is none. They then wanted me to pack it into the box as if you can. Then send it back via their courier and if no fault I'd pay courier. I couldn't trust that they wouldn't put together another desk and lie that it was the one we had. Such an untrustworthy company with such cheap product that doesn't $#*!ing work. Should be ashamed of themselves. Brock

Bought digital piano that arrived defective: keys play wrong notes. Lodged the complaint the same day. After three weeks of follow-ups got proposed a $20 gift voucher instead of replacement or refund. D shop does not follow their own product return policy and Australian Consumer Law. DO not waste your precious time on it.

I bought a side sleeper pillow that was nothing like advertised! It was only suitable for a toddlers head. The return process was a nightmare! I had to pay even though it was not as advertised, and emails took days, sometimes over a week to receive a reply to. I had to send videos and photos, and asked multiple times what the return address was. All up it's taken over a month, and I'm still waiting on my product refund if $25 when postage here and back has cost me over that amount! I'll never use them again.

I've attempted twice with the first instance the products never arriving and the second instance they arrived damaged and will not provide a full refund. They give you the run around and don't reply. They blocked me on Facebook for leaving a negative review as they will not resolve the matter. I am escalating the matter to ACCC.

I ordered 3 radios for my car and they sent me a ring and refuse to refund my money or correct the issue, if your one of the ones with trouble from these people please report them to the BBB and federal fraud division so we can stop them from scamming anyone else. We need enough people to try and send these people to prison. I made a federal case against them so you need to do the same. Let's take them down

I have been in war with the company over the hundreds of dollars they owe me. They organised a courier company called Hunter Express to collect the faulty items (the quality was so horrible, they were not fit for purpose) and now they advised me the courier company lost the items? Its been nearly 2 months. NEVER shop from this company. They steal your money! They give you false hope someone will contact you about it soon but no one ever does. I want my hundreds of dollars back!

This company is an absolute joke, I bought a shelving unit for my daughters store opened it up and the first 5 pieces were damaged so I packaged it up and contacted them immediately - there response was they are happy to give me a credit as it's change of mind. Weeks and numerous emails later I'm still fighting them - absolutely disgusted with their customer service and are now in discussions with Fair Trading and the NSW Ombudsman. It's an on going battle but I will continue until I get a full refund albeit I'll have to pay for returning the package

The bookshelves looked nice on the website but were cheap and nasty quality when they arrived. They were also dirty and marked.
When we put them together some of the panels cracked and one split so we couldn't continue to build the shelf. When we contacted them for a refund they blamed us for the fault and refused. So not only do we not have a bookshelf, we don't have our money back either. Dodgy company, do not trust :(

Purchased 2 sets of stools. Opened one and found it didn't suit. Contacted them about returning the other box unopened. They agreed to a refund of the unopened box. I had to courier it back at my expense. That was a month ago. Still no refund despite countless emails and phone calls. Will file complaint with Fair trade.

I bought a treadmill and the delivery time was not what they told me.
The product was really bad quality and it came faulty, as you can see in picture one,(the funny part is that if you want to return the product needs to be in perfect condition but it came like this)when you buy something new it supposed to be new, otherwise, i will be buying second hand, I told them that I want to return the product and nobody contact me,
I do not recommend this company to anyone.

I brought exercise bike. After assemble. I tried to pedaling.it's so hard not smooth. I tried to fix in every way, it's keep stucking while pedaling and 10 times I complained about this purchase and even I chat with customers service, every time they will reply in 24hrs their teams will call me back but it's been 5days their 24hrs didn't finish yet. Careful when we buy they keeps sending updates, once you paid they will send you defective item. I will not recommend this sites to anyone. Dnt waste your money.

Do not buy anything from this rip off merchant. They sell cheap quality items shipped straight from China with broken parts, chipped wood and Chinese instructions. You'd do better with some cardboard and sticky tape. The wood is so flimsy and bends... just do not buy from them!

This mob would have to win the award for the most negligent customer service imaginable. They have failed to make any reasonable contact with me for over 6 weeks after i purchased a desk that came in a tattered broken box and suprise, suprise was broken when I opened it.

I have honestly never encountered worse customer service in my life.

Absolute worst experience buying online. Ordered a large table which arrived with the incorrect parts AND covered in dirt and filth. Been trying to contact D-Shop almost 3 weeks. After an initial reply asking for more details, they are now completely ignoring me. Incomplete and dirty table parts are still just sitting in my hallway..

What ever you do keep away from this online store. Products were delivered very quickly, however with some broken and damaged parts. Despite several chats and formal complaints, we were not able to have anyone address the issue. No replacement and no refund in sight.
They are a bunch of thieves whatever you do keep away from them.

Item arrived badly damaged. I emailed the day of arrival with photos, and then three days later... And still no response. I have put a claim through to PayPal to get money back. DShop have since sent an email stating that if we can keep the item that they will give me a $65 credit. I asked them to look at the photos I'd sent. The item is unusable. We want a full refund. No email since. Dodgy company, poor quality items and unbelievably unprofessional. DO NOT WASTE Your time and money with this appalling group. I will be warning friends and family on social media. Disgraceful company!

Yeah its taken over a week to arrive. Guess due to to covid but its in perfect condition and all pieces are there and no damage. Cannot complain at all. Thanks guys
Keep up the good work

Item arrived but was left outside all day till i came home from work, no paperwork with boxed item box was damages and the top of it was not sealed, item looks to be very cheaply made and not what i was expecting, table itself has some damage to it because of poor packing. I have contacted Dshop but guess what they have not got back to me yet after 5 days. I have contacted PayPal asking for a full refund.

TERRIBLE AND UNETHICAL! I was sent a damaged product by Dshop. I sent them photos of the obvious damage caused by inappropriate packaging, but they refused to refund me for the product. I have read countless reviews from people who have had very similar experiences. I was staggered to read that some people have returned items at their own expense upon a promise of a refund, but never received one. It is obvious that part of Dshop's strategy is to sell substandard/damaged products in the knowledge that most people will finally give up on their pursuit for a refund or replacement. This is unethical and frankly criminal!

Staggeringly bad. Order not sent after seven weeks. They sent bogus tracking notifications - different ones each time - that had no identifying information on them. No questions answered, just cut and paste assurances of their devotion to customer service. They give online shopping a bad name,

Do not buy from them. I received damaged item. They asked me to take item out of box to photograph, and now will not provide refund as I opened and removed from box.
I am warming as many people as I can to not buy from them. You will get a cheap and nasty item, it won't work, will break, won't do as you want, and them you are stuck with their crappy furniture because they won't refund. I will keep fighting these a@#$##@# because I will not give up! Can we all get together for a class action? These ashes need to be stopped and not allowed to trade here selling thier cheap overseas made things.