• Gmarket

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Overview

Gmarket has a rating of 3.8 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Gmarket ranks 152nd among Cosmetics sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Gmarket?
Top Positive Review

“Gmarket is the best it's never fails.”

Gideon J.
1/6/20

Gmarket never failed or gives high blood pressure. Even when i ordered for a pair of shoe. I could exchange it. With smile point and coupons. They keep me coming back. Delivery is just super perfect and easy.

Top Critical Review

“Eh”

Clara R.
1/11/19

Nit the best selection and also the products were entirely the greatest either just my opinion the face mask left a serum on that smelt like a chemical explosion and the lip plumper gloss was like a tacky glue feeling that felt wrong on my lips

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user gideonj7
6 reviews
0 helpful votes
January 6th, 2020

Gmarket never failed or gives high blood pressure. Even when i ordered for a pair of shoe. I could exchange it. With smile point and coupons. They keep me coming back. Delivery is just super perfect and easy.

Thumbnail of user clarar37
Clara R.
514 reviews
610 helpful votes
January 11th, 2019

Nit the best selection and also the products were entirely the greatest either just my opinion the face mask left a serum on that smelt like a chemical explosion and the lip plumper gloss was like a tacky glue feeling that felt wrong on my lips

Thumbnail of user daveb1461
1 review
0 helpful votes
December 31st, 2021

Great and prompt with customers service. Just be patient as the withdrawal approvals are done manually. At the end the money will drop as long as you keep recruiting and registering more investors to keep the business going.

Service
Value
Shipping
Returns
Quality
Thumbnail of user floras7
6 reviews
29 helpful votes
November 24th, 2014

I just ordered Korean cosmetics from this website. I must say I'm impressed with collection, timely delivery and the product as well.

Thumbnail of user grimmr2
3 reviews
6 helpful votes
July 10th, 2018

It once was reliable, now though, it's becoming a hit and miss.
It's only quick and reliable within Korea, but NOT if outside of Korea or if you need to return ANYTHING. Outside of Korea, you can't return, and inside of Korea, returns are horrible. Nobody comes to pick it up, if you message, they'll send you automatic messages, that get you nowhere. Months later you might get a refund, return or exchange, but it's not worth it.

** Be sure that the company is from Korea you are ordering from. It will tell you near the bottom. If you are not sure, Email them and ask if it is coming from overseas.

- Be REALLY sure what you ordered is what you want. Size, size, type, etc.

- Korean companies are almost next day anywhere in Korea, anything else will be a lot longer, with no tracking or chance to change your mind. Returns take months

- Furniture takes longer as they delivery themselves in Korea only once a week, or two weeks.

** Companies outside of Korea do not take refunds. And they can take a lot longer than the 7-15 days that they say on the website. With no chance of cancelling.

** And if there is a problem, they will probably not refund or return.

- Contacting Gmarket will get a reply, but it takes one to two days each time at least. More times than not, after MONTHS, and lots of emailing and chasing up I have come up with a favourable result with them. Unless you bought from companies outside of Korea

** I have been burnt multiple times now from companies outside of Korea with defective goods that can't be returned and extremely excessive delivery times with NO tracking or estimated delivery time, and if they say it has been sent, you cannot cancel the order. Even though there is still no delivery date. You just have to wait.

- If using a credit card from overseas you might need to confirm it, this is standard.
Although I have used other cards recently with no problem.

- Ordering and transferring money to an account goes through Gmarket so protected till delivery and you're happy with it.

- A YEAR ago I had 80% positive transactions with them, but now I'll try and find other websites before I use them.

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