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GM Performance Motor has a rating of 3 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. GM Performance Motor ranks 708th among Auto Parts sites.
I bought an LS-3 crate engine from GMPerformanceMotor.com, a.k.a. Gandrud Chevrolet. Total price including shipping was the best in the nation.
However:
* The ship date slipped quite a bit; Gandrud never gave me any updates on what was going on.
* A buying incentive I thought would be automatic (a free 6-pack of synthetic oil) was instead "By request only."
* A meaningful rebate also turned into a problem because Gandrud didn't send me an invoice until the engine shipped - after the rebate expired!
* The instructions with the crate engine leave A LOT to be desired. Chevrolet seems to depend on their dealers to fill in the information gaps. I've asked maybe a dozen questions, and gotten useable answers to about half. Recently, I asked a question three times, and only got questions back. Image if you asked the size of a trailer hitch, and instead of "2 inches" the answer was "what type of trailer are you using?" - repeatedly!
I will much more heavily weigh the quality of available support before selecting the source of my next GM crate engine.
Tip for consumers:
If you are expecting to participate in a rebate offer, note the deadlines and required documents, and request them - repeatedly, if necessary - so you don't miss out.
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