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Review of Bershire Hathaway and our Agent, Eileen Jaranilla-Tran It was time to sell our home in Arlington Heights, IL. So, we had to select a Real Estate Agent. We contacted a few and found that most of them did not really prepare any documents for us. Then we contacted Clever. They explained that they use agents from Real Estate Businesses like Bershire Hathaway, Remax and Others most would recognize. They provided me with interviews with 2 agents. One was from Berkshire Hathaway and the other from some other company I can't remember. This one showed up with nothing and just talked to us. We asked for some information like pamphlets and he said that is not how he operates. Needless to say that is not how we operate, so we did not select him. Then we met with Eileen Jaranilla-Tran from Berkshire Hathaway. She had a folder with all kinds of information. Her presentation was better than anyone we met with. So, we hired her. I guess first impression is not always the best way to go. So, she asked us for all the typical details of selling our home. Age of things, anything that was an issue with the home and pending repairs if any. Then she asked questions pertaining to actually selling the home like putting a sign in the yard, how much we wanted to list the home for and any other details like these. We told her specifically we did not want a sign in the yard or any kind of mailing to neighbors telling them our home was for sale. So, the first issue we had with Eileen was she did not make sure that the notice to neighbors did not go out. We found out quickly that neighbors were asking us about selling our home. We confronted Eileen and she said that her company did this and she did not know about it. So, our agents first huge failing with respect to our directions on selling our home. After this we started to wonder if we made a bad choice having Eileen as our Real Estate Agent. Then we started to notice that Eileen did not give us any real direction at all on selling our home. This is why it took so long to actually sell our home. Usually in the past when we worked with a Real Estate Agent, they would always give us direction on what to do and how much the home was worth. The only thing we received from Eileen was selling prices on homes in our surrounding area. Still no real advice from Eileen on selling our home. Also, the homes she provided to us for comparison were not close enough to ours. Ours had a huge lot and 5 bedrooms. Most of the other homes were small lots and 4 bedrooms. This made it hard to compare prices. Then when the home finally sold, do you think she was around to pick up her things or thank us. NO! She just disappeared. My recommendation would be to ask exactly what the agent will do for you through each step of the process. Keep in mind this is our opinion from the events that transpired with respect to selling our home.