GoDaddy

Despite sending seven emails during the month-long contract, none were answered, and phone calls were ignored. No effort was made at all. Finally came in contact with a new Go Daddy broker six weeks later, who provided a domain cost over 160 times the original estimate. Have wasted so much time and some money on a service that is nothing short of disgraceful.

My renewal came up and it was set for automatic renewal, which renewed three times what I originally paid. After calling customer service and dancing around. I absolutely got nowhere. I got told sorry too bad all you can do is cancel and you'll lose your whole domain. No one would say let's see what we can figure out here and keep you as a customer bad bad customer service and of course no refund offered or nothing. Just deal with it and get over it and please call us on your next renewal and see what we can do.

I sale Granite, I have a very highly rated company I used GoDaddy Commerce and Payments. I made an enormous error they have my clients deposit for over a week and they have zero I mean zero respect for the issue their clients experience. I had an online payment issue where they would not fund my clients payment and it took a week and maybe 10 hours on the phone. Net result I will never nor will any of business work with your Company in the future.

We were thinking about a company name and the decision was directly related to a domain availability. 3 times (!) the same case happened:
1. Search for a specific domain. Find it available
2. Take 1 hour to discuss and agree with partners
3. Return to GoDaddy to book domain and see it is not available any more! GoDaddy offers you a service to purchase the domain for 73 euro. Then you can find your domain on Sedoparking with a price starting from 1000 euro

Never use GoDaddy!

We had an issue with our email package as we well as setting up a few other items. He was professional, thorough and friendly. We depend on the level of service to keep our websites up to date. Thanks Drew for your help and look to staying with GoDaddy for years to come.

Useless, avoid it a all cost. If in south africa better use domainnames.co.za to optain your domains. Godaddy's team is as useless and the company itself. I have my website down for 12 days and i keep being told to wait 48hrs eachtime. As you can see your complaint means nothing. They dont even deserveone star

I love that it was so easy and it's done. I never thought I could do a website myself... Which I couldn't, but thanks to GoDaddy I can.

I had auto renewal for a website I haven't used in a couple years and tried calling to cancel after the fact of being renewed to get refunded for the future usage (2 year auto renewal) since I no longer use it and won't be for the next two years and they weren't willing to work with me. So now I'm paying $800 for the next two years for literally nothing. Terrible customer service and not doing the right thing for the customer. Cleary not trying to have a good reputation...scamming people's $$$

A person named William Nelson came to me offered me 600 no comissions. Said I have to move my domain to Godaddy in order to sell it. I did so eventually after verifying this was indeed godaddy rep.
He then reneged on his deal. Said i had to pay 25% fee thru Afternic (Partner in deception and scams with Godaddy)
William Nelson ~ no integrety do not believe a word said
Godaddy - supports deceptive practices do not buy or sell through godaddy - your risk
Afternic - there to charge excessive fees under the vail of a different business name also not to be trusted.

I wasted an hour speaking to one of their representatives who wasn't helpful and was simply rude. They are holding my domain hostage and due to their "system issues" I can't transfer it to another company. I will never register domain with them again! Moving to WIX.com - much better system and better customer service.

It gets as bad as you can think. Charged 50usd almost without consent even after I have deleted my card and orders. They are scammy and illegal. Saving client info and charging them illegally! As a software engineer I can assure that don't trust them. After asking for help they kept on sending the same message again and again. Screenshot added there. Boycott and bann godaddy!

Disaster experience, they harmed my website & kept asking every time to pay extra. They take without giving. And no respect for loyal customers we found ourselves waited our money and time

This site promises the world and delivers very little. They are super quick to take your money yet when their system fails time and time again, they are nowhere. Too busy to help, don't follow thru on issues, cut you off and never resolve a thing.
If you are not currently signed up with them dont bother go elsewhere.

I have been trying to cancel My GoDaddy for over two years now, each year they still billing me for services I no longer need. Each time you try to cancel they will run through a number of hoops until they say they no longer offer a refund but offer a discount for next years renewals as compensation?! The Cancellation system is also designed in a way so each step takes 24 hours or 48 hours so you run out of time/ patience or you spend hours talking to their Indian call centers until you no longer have the energy to fight. You also have to start all over each time because "They don't have any records of any prior conversation" So far I have provided copy of my passports. Signing up with 2way authentication Requesting new pins. Still ho cancellation or refund in sight.

Currently I have filled Consumer claim against them for the money they have taken without my permission. It will be a long process. Stay away!

The customer service experience was terrible. I have 7 email accounts and 5 domains with them, but when I needed assistance the most, they made me wait for 2 1/2 weeks without providing a resolution. They repeatedly asked me to perform trivial troubleshooting steps, such as restarting the computer each time I contacted them. They lack a comprehensive customer database, requiring me to explain the issue repeatedly during every call. Dealing with them has been extremely frustrating. I am considering switching to a different service provider. I definitely would not recommend them.

I was promised a refund nine days ago. It still has not materialized. Talked to several different representatives from the company on the phone, got three different stories/excuses. At least one of the customer service reps simply lied to me. They refuse to check with their ACH processor who obviously screwed up the refund. Keep telling me that it is my problem to correct. I don't like having my time wasted and I really don't like being lied to. I will be transferring all of my accounts from this company asap.

Customer service is so terrible that I have been on hold for almost 2 hours and counting, just to get my credit card removed from their system. Per their website, I cannot remove it without speaking with someone. I think they are just hoping that I will get tired of waiting for their single cancellation employee to cycle through all the customers tired of their service.

I tried to do this through their 24/7 online chat and they said the wait was 89 minutes so I am just hoping someone will finally answer my call or in chat. It seems like I will likely be dead before they get to my request.

At the hold point of 1:51:56, I got a recording that stated that my estimated hold time is 2 minutes. We will see.

I cant review their other services but judging by their CS response time, I think its just not worth it.

I dont like giving bad reviews but this is just nuts. By the way, I still havent spoken with anyone and its now 2:12:31 and still holding.

UPDATE: After holding for just over 3 hours, GoDaddy's phone system DISCONNECTED after stating that they were sorry but they were unable to connect me to customer service. They are the WORST!

Worst Service had them design new web site was very very bad the worst My 4 year old could have done better job. Then ask to have it fixed they what me to fix it. What was I paying for. Took 2 days for a service manger to call me back. Ask for refund was told again I could fix it Will not give you a full refunded and your out of luck Been a customer with them for years. Beware well trained Scammers

Definite Scam company now...
On 11/11/2023 I bought a domain with.co extension. It was an appealing and brandable name. After buying the domian I pointed that domain to my shopify store. Due to some uncertain reasons I wasn't able to complete my store. But today 11/28/2023 when I tried to access my site, I wasn't able to access my admin panel. Upon investigating i found that on 11/27/2023 Godaddy have cancelled the domain from my account and put it up for an auctions. Stay away...

Absolutely horrible, from disrespectful customer service bouncing you from "department" to "department," their failure to ACTUALLY cancel your subscriptions, and ACTUALLY delete your credit card on-file, to horrible pricing! NameCheap and WordPress are definitely more worth your money and time - these have much more responsive and efficient customer service algorithms. Don't even give GoDaddy a second thought!

Very bad site to start your business. Once you pay the 328$. Inside 5 months your site will be hacked and if you pause your purchase everything you have done on your site dissapeared.

I've sold a domain for 2600$ and they just sent me 1800$... ridiculous! Deleted all my accounts and I will never ever in my life do anything with them again!

STAY AWAY!

If you've no problem with Godaddy or have something urgent and critical, they don't support you at least in the short-term. They don't care for their customers that much or let's say— for high ticket clients.

Godaddy customers service is the one of the worst services online and they must do something about it, otherwise their business model will fall apart in the long-term. Honestly and based on my personal experience for around 1 year. I joined them on 6/6/2021. My account is still active till now and I couldn't login to remove it nor I'm able to contact them.

They are still getting money from my old subscription and I don't like it all.

Just yesterday, I got the refund subscription fee for this year. That's a good omen. That proves that they care a little bit for their customers reviews online.

It's better to take care of your business reputation. And the best ways to do that is by creating high-quality products or services that solve customers' pain points and save their time.

Now I can say that GoDaddy company is in the right track to keep its position in the tech market.

The reason I'm giving it 3 stars is because— even though they have stopped my billing subscription, my account still open and cannot be or difficult to get removed based on their saying.

I've 5 years of online experience. Most platforms make it easy to delete your account. If not immediately, then it's scheduled for monthly or yearly removal.