Golf Discount

I placed an order for a putter grip but discountgolf was unable to provide the product due to Covid supply chain issues. I emailed the company directly when my order didn't ship within a couple days and received an immediate response from Sarah/Joe. They followed up and provided an update for possible shipment but later provided a full refund. They were always profession and courteous with regard to my order and even offered a potential substitute. It was a pleasure dealing with both Sarah and Joe. Highly recommend.

I ordered 2 new clubs on Wednesday around 9AM. Because I wanted them for this weekend I paid extra for 2 day shipping. As of now it's Friday at 5:30 and they are still "processing"! Payment cleared my bank right away though. You would think that would be the end of processing. When they get paid. But no! Not sure when I'll see my clubs but don't waste your money on the faster shipping. Shipping will def not be fast!

I ordered a 4 Taylormade SiM iron on a friday, and had golf that upcoming Monday. They offered free 2 day (a $15.99 charge) but I would have received it Tuesday, and the overnight was $25.99. So I asked their onsite chat service if I paid $10 with their 2 free day ($15.99) if they would overnight it. I waited about a minute and the representative said

"I'll tell you what we can do. We will overnight it to you so you will receive it by Monday, at no additional charge"

So I paid nothing extra for overnight shipping, and saved about $25 on my single iron purchase. I would highly recommend GolfDiscount to everyone and have been telling everyone I golf or talk golf with.

Ordered Grips and my credit card was charged never received the items when I spoke to Jason who is absolutly horrifically rude and demeaning. I was told the processing company never paid them and to deal with my credit card company. After dealing with Jason and his terrible attitude and the processing of my order not being fulfilled I will absolute never do business with them again. All I can say is buyer beward

Joe at Discount Golf Company is wonderful to work with. I have order numerous grips and accessories from him. The pricing and delivery are excellent. I just order Bridgestone Golf Balls and his price was better than everyone else and i received them in 2 days. I recommend that you check out their online catalog at www.discountgolfco.com

I ordered a golf glove on Discount Golf Company. I e mailed the company, on a sunday, to find when it would be shipped, because it had been some time sensed I placed the order. Within a couple of hours, I received a phone call. He explained that there were supply chain issues and he would follow up. Within a couple of days received a email that the item was shipped. Got my golf glove a few days later.

Good sales on golf equipment. Not to be confused with Discount Golf Co, which does not deliver its products but keeps customers' money.

This is the best company ever! Had a driver fail, that I had bought for my sons Christmas present. So amazed that when, I called about the warranty, that an actual person picked up! They took care of the issue with zero problems. This is the best golf company ever! Will be using them, for all purchases, from here on out!

Clubs dented within 2 months, to make matters worse golf discount refuses to replace, fix, or offer store value towards new set. Keep your money and purchase from a repeatable golf store!

I like bionic golf gloves and discount golf gives me a good price. I'm an old guy with arthritis in my hands and these gloves help me a bunch.

I bought on Monday a set of clubs with one day shipping. It is now Friday and they are still in the "processing stage" of the process and still haven't shipped. They have told me 3 days in a row that my clubs will be here andits been 4 days after paying for one day shipping. This place is scam

I purchased a set of Winn golf grips from Discount Golf Co. They experienced a delay from the supplier due to heavy order volume. The delivery date slipped the Mgr. Joe from Golf Discount did everything possible to expedite the delivery on my order and was able to complete the delivery in short order, thanks Joe for the great customer service.

This company has provided me with great service, product and delivery. I have referred them to all of my friends.

I have purchased clothing. Golf balls and accessories and no problems and fantastic prices. I purchased Srixon ZStar and Qstar Tour. At 20. Per dozen. Best purchase ever.

I talked to Joe, and he was very professional and handled my order quickly. He was very knowledgeable about the products and help me choose the correct grips.

I ordered a pair of golf shoes from this company. I normally wear a 10 1/2 however I thought I would order a size 11 just in case they were a little small it would be fine and if they were a little large I would wear a thicker sock. The shoes arrived and I am a try them on. The right shoe fit comfortable however the left shoe my toe was touching the front which is unusual I've never had that and I wear a small size. I immediately contacted the company and told them of my situation. The company told me I can send them back but it would be at my expense $11 to return the shoe to them. I initially wasn't comfortable with paying them to take a shoe back but I agreed to pay the $11. I package the fish you took it to Federal Express and ship it back. When I got notification from my bank I noticed they had taken $22 not the 11 that they told me. I contacted the company again now they tell me they charge me $11 to ship it to me at $11 to come back for a total of $22 for a shoot it didn't fit. This is the worst service that I have never seen. Why would one one want to buy shoes unseen and if they don't fit you pay for it? I don't know maybe some people are comfortable with that arrangement but I am not. I will stick to companies for now on that have a free return policy in the event there is something wrong with their product they will allow me to return it on them. This transaction cost me $22 and a waste of my time for a shoe that obviously had a problem. Stay away from this company they have no qualms at all we're taking your money. You can find the same products elsewhere with a much better return policy stay away they are terrible.

Bought a wedge from here. Shipping was in timelly manner. Got the product and packaging was very good too. If I need to order something they only have I will order again.

Bought a club from them, never used it... i mean never used and just didn't like the feel of this wedge. Asked for a refund several days after there 30 day policy based on delays from Covid-19 in responding to them and they denied giving a refund based on the policy. No compassion from this company even in hard times.

Ordered a bag 6/24, was told 3 to 4 weeks. It is now 8/15, no bag yet. Called twice got sir it is on its way. Should be there by Friday, the Las 2 Fridays? Still no bag. Won't order from here again, FedEx said deliver on the 11th then but wait will be the 14 still no bag! Canceling this tomorrow, not what I would call seevice

I placed my initial order 2.5 weeks ago and was promised 2-3 day processing + shipping. No mention of delays due to COVID or anything else. 2 days later I got an email stating I ordered left handed wedges and right handed irons. That's awesome! They detected my error and wanted to fix it! Things went downhill from there. I received part of my order but not the clubs. Their tracking system only showed the shoes were delivered but no update on the clubs. I try to use chat but it's no longer available. So I call, which they said is available, only to receive an automated message that it is not. I then email with a promise of a response in 48 hours, but nothing for 4-5 days, except an automated response stating my request was sent after hours? I get my irons today, one is perfect is its shrink wrap while the other has been hit and has a plastic bag over the head with a rubber band. I'm sure when I try to return it they'll say I did it. The iron set is still not here. The automated email I got says Cobra has them on back order. I called Cobra directly and am told they're in stock. I'm over this company and quick.

I ordered a golf bag on 6/13/23, I was told it would be ready for delivery in 3-7 days. At day 8 I emailed them because I still hadn't received any shipping information. I received a email back 6/20/23 stating that the bag would be shipped out on 6/23/23. On 6/23/23 I received a email stating that now all the sudden the golf bag is out of stock and would not be shipped. I was mad as I had already waited 10 days and was told it would be shipped out. I went to 4 local sporting good stores and they all had the same bag. This company is a joke, I wish I would have looked at reviews before I ordered through them. They are manipulating google reviews by opting people in and submitting their reviews. But if you look anywhere else (including BBB) they have a F rating!

I purchased a NEW Ping G410 Sand wedge from GolfDiscount.com about 2 weeks ago. After the second and third round of playing the club, I noticed that the finish was peeling/chipping off on the sole around the "S" area. I contacted Golf Discount this morning and the first thing I am asked was if I purchased the club from them. I personally found this insulting and demeaning and put me in a bad attitude right away. It was as if I was trying to slip something by them. Why would I reach out to them if I had not purchased from them? In the end I could work with them and they would just hand it off to Ping or I could deal with Ping directly. I don't consider that to be standing by the product they are selling or providing any customer service. Maybe I am a hard $#*! on Customer Service but my experience with their CS left a foul taste with me.
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Bad web site worst customer service
Guy on the phone was rude
Web site unable update shipping
Free $100 shipping not available if discounted item
Online assist not able to help