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Claim Your BusinessGotham Steel has a rating of 1.4 stars from 117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gotham Steel most frequently mention non stick, customer service, and frying pan problems. Gotham Steel ranks 330th among Kitchen sites.
I have been using cast iron for over 5 years now. I stayed away from alleged nonstick due to warping, lack of nonstick over time and pricing to replace. I purchased Gotham steel as a $100 experiment to see if it was really worth the money. I am now 2 months in and I have used most items in my set extensively. I placed them in the dishwasher before using just to sterilize them. Instructions said use a little oil with first use so i did. In the frying pan I have cooked salmon, cod and trout filets, shrimp, scallops, pork chops, eggs, bacon, sausage rack of lamb and steaks ( not at the same time...lol) My meats all had bones in them and none scratched the pan. I use a sponge with the green scouring to clean them if needed and when not needed a plain dishrag and dawn and the clean with ease. I will admit coming from cast iron it is my norm to add a tap of oil to cover the bottom from habit and never using more than a medium heat. 4-5 setting on electric stove. I did cook my shrimp, scallops and fish with no oil and all items cooked came out perfect with minimal clean up. Again, I am 2 months into ownership and I made it a point to cook maybe 3-4 times a week since I have purchased. On note, they do not scratch easily, but I did bump one of the pots with my cast iron pan and it did take a chip out. I am a bit paranoid so I have bubble wrap that i use to keep each Gotham Steele item separated against accidental wear and tear. So far I am more than pleased. I am looking to purchase the bakeware set next for my cakes and cookies and see if they hold up just as well.
They SUCK! There not easy to clean. There supposed to be scratch resistant they are not! I'm disabled I was hoping for pans that wouldn't be hard to clean. What a joke. These are very expensive to me. I believe this false advertising. For myself being disabled I'm disappointed.I put my trust into your product. It failed miserable. I sent the photo. You show nails,bolts and other things that aren't supposed to scratch it. I will say again LOOK at the pan
They SUCK! There not easy to clean. There supposed to be scratch resistant they are not! I'm disabled I was hoping for pans that wouldn't be hard to clean. What a joke. These are very expensive to me. I believe this false advertising. For myself being disabled I'm disappointed.I put my trust into your product. It failed miserable. I sent the photo. You show nails,bolts and other things that aren't supposed to scratch it. I will say again LOOK at the pan
Tip for consumers:
No
Products used:
The whole pack of pans Gotham
Have used 4 Gotham Skillets for 3 years. All of them are great when New, over time they degrade to POOR.
I'm 71yrs old, grew up with Cast Iron skillets, I never use medium to high heat.
No scratches, dings or dents, every food product STICKS, even Bacon!
I purchased this set for Christmas 2023. Gotham Steel Diamond Pots and Pans Set Nonstick Cookware Set Includes Skillets Fry Pans Stock Pots, Dishwasher, and Oven Safe12 Pcs. It says it has a 10-year warranty. Stove top and oven safe. Compatible with gas, electric, glass tops, and oven safe up to a sizzling 500 degrees. After 6 months of use, every pan now sticks and gets worse with every use.
Products used:
Gotham Steel Diamond Pots and Pans Set Nonstick Cookware Set Includes Skillets Fry Pans Stock Pots, Dishwasher, and Oven Safe12 Pcs
Bought the skillet for my husband for Christmas...and here it is just two months later and EVERYTHING sticks! Don't waste your money on this... It's too good to be true!
Products used:
Gotham Steel skillet
We have a set, or at least what is left that are useable. Number one complaint is that they don't have a flat bottom. Fine if you have a gas stove but not so much on a glass top. They just rock around on the glass top. Where they touch the top, the food burns, and where they don't touch the top, food does not cook properly. Number two is the non stick coating does not last. It just burns away. They may be good for six months, but after that you will be throwing them out. Lids are ok though. Spend a little more on decent pans such as Jamie Oliver pans.
Very dissappointed in the Gothem Steel I got from Walmart. Thin and cheap for the price.
I was so very excited till I'm not.Real Big Dissappointment! I🥺😭
Tip for consumers:
I would submit receipt but it was a gift that I was so excited about but unfortunately for me I'm looking for better replacements.
Products used:
Gotham Steel don't care for
I have been using cast iron for over 5 years now. I stayed away from alleged nonstick due to warping, lack of nonstick over time and pricing to replace. I purchased Gotham steel as a $100 experiment to see if it was really worth the money. I am now 2 months in and I have used most items in my set extensively. I placed them in the dishwasher before using just to sterilize them. Instructions said use a little oil with first use so i did. In the frying pan I have cooked salmon, cod and trout filets, shrimp, scallops, pork chops, eggs, bacon, sausage rack of lamb and steaks ( not at the same time...lol) My meats all had bones in them and none scratched the pan. I use a sponge with the green scouring to clean them if needed and when not needed a plain dishrag and dawn and the clean with ease. I will admit coming from cast iron it is my norm to add a tap of oil to cover the bottom from habit and never using more than a medium heat. 4-5 setting on electric stove. I did cook my shrimp, scallops and fish with no oil and all items cooked came out perfect with minimal clean up. Again, I am 2 months into ownership and I made it a point to cook maybe 3-4 times a week since I have purchased. On note, they do not scratch easily, but I did bump one of the pots with my cast iron pan and it did take a chip out. I am a bit paranoid so I have bubble wrap that i use to keep each Gotham Steele item separated against accidental wear and tear. So far I am more than pleased. I am looking to purchase the bakeware set next for my cakes and cookies and see if they hold up just as well.
Products used:
Gotham Steele Pots and Pans 20 piece set
Frying pans scrape up after continuous use. The Baking dishes are awesome. On the frying pans it's as if the coating comes off scratch's really easy any you have to use oil.
Products used:
All the pots pans and bakeware
Pans lasted just at 90 days now everything sticks to them such a scam such a rip off got them for my wife for mothers day and she is extremely disappointed. They do what they do to get you to buy them with the commercials etc.yeah of course they work when brand new then after that CRAP worst pans ive every purchased.90 money back guarantee...if you stand behind your product offer a lifetime...if they really are what you say they are...wish i could get my money back! STAY FAR AWAY from this product
Literally bought a set on 11/20/23 based on everything I saw on the commercials. As far as non stick it's great but using metal utensils such as the hand mixer they show on tv is a no go. When I called customer service about it I was told to take it back where I bought it!
Products used:
Gotham steel sauce pan
I purchased my set a year ago and have been happy. Now all the pans are sticking and getting a residue that you can't get off. Product is supposed to cook up to 500 degrees, so don't understand the rep saying cooking to high a temp, so turn down the heat. Never again! Lost my faith 💔
They stick scratch and stain the rivets are coming out of the handles. The pans are alight but the scillets are garbage. I received them as a Christmas gift.
Products used:
I'm still useing the pots . I still have the scillets.
BUT DONT USE THEM
I bought the set and added more for better handles when you touch handle on pan burns you,the pan in outside pealling,the baking set warped,thought it would be nice to have a good set of pans I was wrong,some things stick just would not recommend.
Tip for consumers:
They said the handles upgraded you wouldn't burn
Products used:
Pans and baking pans
The coating comes off. It is not hard at all plastic utensils scratch it off. Plum sorry don't buy.
I cannot even give these pans a one star they have to be the worst pans I have ever used I have some 10-year-old granite stones that I'm using now because the new Gotham steel ones you couldn't fry an egg in without a sticking to it worst pans ever made
I recently bought this set of pots and pans, and they only lasted 3 months. I've never used anything but wooden spoons or rubber spatulas on them and used only a sponge with dishsoap to clean them and now there is a grayish, scratchy look showing through and are not as non stick as they were. I would not recommend buying these unless you don't mind throwing money away!
Products used:
Gotham Steel pots and pans
I purchased 2 of the small frying pans 2 years ago. Use them all the time for over easy eggs and they still look like new. Even though they say you don't need to oil the pans, I always use the nonstick spray. They clean up easy and there are no scratches or discoloration like I got with cheaper cookware.
Purchased these in 2022. Had them a very short time before they stared chipping and peeling. Even the ones I used less. I had contacted their support multiple times and every time they had said they were sending it and give it a few weeks. They eventually stopped replying to me all together and I have now had to purchase a new pots and pan set. I'm really disappointed in not just the set but the customer service especially when it's guaranteed 1 year warranty. I don't recommend buying this set.
I received the Gotham steel cookware in January of this year. Worked fine until this morning (July). My pancakes glued tight to the surface of the pan, and some would not come off without vigorous scrubbing. What a disappointment!
Pans are not like advertised and stick. After about 3 weeks of being used my large fry pan food started sticking. Bacon sticks and my Teflon pan that I have had for over 10yrs scratched up, food cooks great but pan just doesn't look nice and new but food doesn't stick.
Products used:
Cookware
While my wife was frying sausages in the pan there was a load bang that was as loud as a gun shot. We later found a cap/ cover that had come off of the inside of the frypan which we believe covered the attaching hardware for the handle to attach to the pan itself. It's good that we both have good hearts and that neither one of us were in the way of the projectile. This definitely needs to be looked at as a danger and safety hazard.
Tip for consumers:
These products are dangerous and should not be sold until this issue is resolved.
Products used:
Frying pans
I don't know about anyone else's pots and pan's and skillets, but definitely should have done my research better because these pan's and things are horrible. Everything sticks and I mean everything!
At first I was very pleased with my purchase. However after the 90 days ran out the pans began to discolor and the non stick wasn't working. It says you don't need to use oil or butter but never says you can't. So I began to use some olive oil and it only got worse. Now they will not replace or refund anything for the two pans I have claiming it was my fault for using oil. My suggestion is to purchase from another company such as copper chef. Those products are phenomenal and I haven't had any issues.
Products used:
2 9.5 pans
Food sticks, pots and pans chip and scratch. These are very disappointing. You'd be better off buying from Walmart.
I purchased the set December 2021. The pots & pans are chipping. I notified the company more times than I can count. I've sent pictures of the set numerous times, The company is totally ignoring me. I reminded them over & over regarding their 10 year warranty and still no reply. I won't use them for fear that the chips will get into my family's food.
My suggestion to everyone is to consider purchasing a different company.
I want a full refund.
Gotham Steel? Pans are the newest non-stick cookware made with ceramic and titanium! Order yours today!
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