• Grace Callie Designs

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Overview

Grace Callie Designs has a rating of 2.38 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Grace Callie Designs most frequently mention credit card, and tracking number problems. Grace Callie Designs ranks 141st among Fashion Jewelry sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    3
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I ordered a bag, the Mercer, based on the picture I saw online.
  • I ordered a purse 5 weeks ago, they had no problem charging my credit card the day I placed the order.
How would you rate Grace Callie Designs?
Top Positive Review

“Wonderful jewelry with unstoppable selections!”

Maryann L.
4/7/19

I ordered gifts for 14 daughters and granddaughters. They made their selections which were myriad and diverse. There were a few glitches from the Chinese responders, but the staff were so wonderful in taking care of the errors, ordering the correct items. It does take time to receive the orders, but the results are so salutary! Thanks, Grace Callie!

Top Critical Review

“Chinese company”

N M.
12/4/21

Do not believe any pictures when ordering from them. My dog passed and my husband spent $150 to have a custom statue of her done. She was a GREY (blue nose) pit bull. They sent us a brown lab looking dog that looked a 4 year old painted it. It is scratched and not even hard! The clay is still soft. This dollar store statue looks NOTHING like the pictures they were sent. THESE ARE NOT CUSTOM GIFTS.

Reviews (80)

Rating

Timeframe

Other

Reviews that mention popular keywords

bag (19) credit card (5) 3 weeks (4) order (41)
Thumbnail of user nm311
5 reviews
3 helpful votes
December 4th, 2021

Do not believe any pictures when ordering from them. My dog passed and my husband spent $150 to have a custom statue of her done. She was a GREY (blue nose) pit bull. They sent us a brown lab looking dog that looked a 4 year old painted it. It is scratched and not even hard! The clay is still soft. This dollar store statue looks NOTHING like the pictures they were sent.

THESE ARE NOT CUSTOM GIFTS.

Tip for consumers:
Do not use this CHINESE site

Products used:
Custom statue

Service
Value
Shipping
Returns
Quality
Thumbnail of user christinam264
1 review
17 helpful votes
December 7th, 2018

I ordered a bag, the Mercer, based on the picture I saw online. To say that I received a different bag would be an understatement. The bag I received is about half the size of the one shown in their photo. It is advertised as genuine leather. If this was really leather, I'd eat it. Further, it isn't even close to the color I ordered. And, naturally, it isn't returnable because it was "on sale." My best recommendation? Stay far away from Grace Callie Designs.

Thumbnail of user paulaa79
1 review
1 helpful vote
November 23rd, 2018

"I ordered this cool anklet for my niece who is very choosy about her stuff but she liked it instantly. Perfectly suitable for young girls. Thank you Grace Callie."

Thumbnail of user dianab230
1 review
17 helpful votes
January 9th, 2019

I ordered a purse 5 weeks ago, they had no problem charging my credit card the day I placed the order. After a couple of weeks I realized I had never received confirmation or a receipt. I reached out to them and they sent me a tracking number that never went anywhere. Their response was please be patient, they never attempted to try and find why my (supposedly) order wasn't going anywhere. Just don't waste your time, had to do a chargeback, you can purchase the same purses on Amazon, at least they are legit...

Thumbnail of user karir34
1 review
13 helpful votes
March 2nd, 2020

I placed an order in early January and after a week requested tracking information, initially I was told the item was in transit but tracking was not yet available. After two responses from the vendor they stopped responding at all and I never received tracking or the item. Complete Scam.

Thumbnail of user falenw
1 review
12 helpful votes
January 9th, 2019

The leather is of excellent quality, I have looked for the months for a tan bag that I would love and this one is the exactly what I wanted. I am sure you gonna love it too. I have been caring it everywhere since the time I got it. First I thought it may give up due the load I have in it, but it turned out to be a pretty strong as well.

Thumbnail of user janices103
1 review
17 helpful votes
January 29th, 2018

Do not buy from this company. It is all cheap jewelry from China. It looks absolutely nothing like the beautiful looking jewelry on the website. I will never wear it, it is complete junk, looks like dull tin. The first earrings took about a month to come. Finally after another month went by, I complained on the website and within 2 weeks, the other earrings finally came. I should have just asked for my money back instead.

Service
Value
Shipping
Quality
Thumbnail of user tanus5
1 review
0 helpful votes
January 7th, 2019

This is my 2nd bag from Grace Callie - they hold up so well and are beautiful. The leather softens over time. I pack heavy and have never had an issue with the straps and constantly spill in my bag - can't even tell. Amazing quality.

Thumbnail of user th146
1 review
3 helpful votes
June 30th, 2018

Usually I try to avoid posting bad reviews, but this was the worst experience I've ever had with online shopping. I ordered a purse on May 9 and have yet to receive it despite 3 emails with an automated response that they would look into it. Requested the tracking number of my order with the first email which I never received a follow up email. Tried to call and the automated message prompted me to email. Never did get a live person. I contacted my credit card company today to dispute the charge.

Thumbnail of user ameliae18
1 review
0 helpful votes
November 30th, 2018

Received these earrings within a few days of ordering them, beautiful and exactly as pictured. I appreciate the inclusion of little plastic rings to keep them in place. I have been using them often since the time I got them and they are intact and pretty much looks new, they really dont show either. Happy for my buy have placed order for another pair.

Thumbnail of user sharonm995
1 review
13 helpful votes
May 25th, 2020

Ordered a bag in January, was emailed in March by representative Alex P and told my purchase would arrive in 2-3 weeks. I was patient due to Covid. Emails unanswered and now it is May 25 and still no receipt of my order. But they took my $$! DO NOT ORDER FROM THEM! SCAM!

Thumbnail of user hollyh120
1 review
9 helpful votes
September 6th, 2018

Ord'd a shirt, took over 3 weeks and looks nothing like the picture. Poor quality fabric, not true to their sizing chart. Emailed them and told them, they said they would send a replacement. Asked for my $ back instead with no reply. Thanks gosh I used paypal, filed a complaint thru them and got 100% of my money back.

Will NEVER buy from them again!

Thumbnail of user graceh104
1 review
0 helpful votes
March 20th, 2019

I am an online Shopaholic, I always prefer to search things online that I'm intended to buy. I step out in search of anything that I want only if I dont get it online that I'm wishing for. And, I must say grace callie is having hell lot of good collection of my taste, I love to buy it from them. Till now I'm a happy customer of Grace Callie...

Thumbnail of user kimo177
1 review
1 helpful vote
December 1st, 2020

I placed an order in January 2020. I sent several emails and left a few messages looking for my delivery. I NEVER received a response. Now it is December 2020. Guess it is not coming. Total scam!

Thumbnail of user tammyj80
1 review
1 helpful vote
January 4th, 2019

Affordable jewellery for low all types of buyers who need latest fashion jewellery delivered to their door step.

Thumbnail of user darrylleo
1 review
0 helpful votes
October 12th, 2019

Ordered a bag back in June. Was asked in late September to submit a review. Said I would love to but had not received the item. Customer service "reached" out on 10/2 saying it had been "lost". Told them I wanted a refund- crickets. And still crickets today. What a scam.

Thumbnail of user brookd4
1 review
12 helpful votes
October 28th, 2018

I ordered a wallet over 5 weeks ago. Emailed them to ask where the heck my wallet was and got a email from Princess saying it would be resolved. That was over a week ago! Nothing! They will not respond but they will turn off comments on Facebook to where you can't warn other people of their scam. I will be calling BBB tomorrow and the Attorney Generals office to report them. Thanks Grace Callie for taking my money with nothing in return. SCAM SCAM SCAM

Thumbnail of user amendas2
1 review
0 helpful votes
November 22nd, 2018

Lovely accessories, love to shop from Grace Callie, fast delivery as well. Best website if you want to buy a gift for your near and dear one..

Thumbnail of user lynneew
2 reviews
9 helpful votes
August 10th, 2018

I purchased an anklet that was plastered all over Facebook. The anklet took over 3 weeks to arrive because it was being shipped from China. Even through their website states your shipment may come from China or NJ. I doubt any are shipped out of NJ. I wore the anklet twice and it broke! I emailed them on 7/16/2018 and told them it broke. They asked me to upload pictures of the broken anklet (really?). It is now 8/10/2018 and I have yet to receive a replacement. Buyer beware - stay away!

Thumbnail of user janicen72
1 review
0 helpful votes
August 25th, 2020

I placed my order on June 3rd, 2020, and money was taken out that day. I still have not received my order. I have called and emailed several times. No answer/No replies.
Do not order from here. I am so disappointed.

Thumbnail of user ronaldr666
1 review
0 helpful votes
December 19th, 2020

I bought an engraved necklace for $45 and $22 shipping. I have no complaints with the time it took to get to me, but the quality was very poor. It looked nothing like the picture. Very cheaply made. Don't waste your money here.

Thumbnail of user cag5
1 review
13 helpful votes
September 14th, 2018

A Grace Callie dress came across my FB feed. The picture was cute so I bought it as a surprise for my teenager. Big mistake. It took forever to receive, and the quality was horrible. The dress is cheaply made and the material is almost like a synthetic nightgown. Ended putting it in my younger daughter's dress up box. Wish I researched reviews before I wasted my money. What a scam.

Thumbnail of user lissad4
1 review
0 helpful votes
April 9th, 2019

SCAM ALERT! This is a scam of JUNK out of China. Ordered two necklaces. Never came, never came, emailed - told it could take eight weeks. I said cancel the order. They said no. Two weeks later one necklace shows up, it's either for a child, or for someone with an 8" (c) neck. My credit card company is handling now.

Thumbnail of user dianaj81
1 review
0 helpful votes
December 13th, 2018

Long wait but product is beautiful! Well made, it has so much space. Thank you, I would definitely purchase from you again.

Thumbnail of user jillp81
1 review
10 helpful votes
May 25th, 2018

I ordered a purse - but once I got it, I decided I did not want it. So I returned it... and my tracking number showed it had arrived back where it came from. But I have yet to get a refund. When I asked about it, they claim it did not arrive and all I get are emails in bad English asking for that tracking number - which I no longer had - but no refund will be given unless I can produce that.
Very poor business, horrible customer service.

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About the business

Grace Callie Designs features today's hottest online shopping destination for sun inspired fashion and jewelry apparel. Boho necklaces, earrings, and bracelets.

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