Greatrangebison

I impulse purchased a 1 lb package of ground Bison from a local Ingles market to try the taste and see if we liked it. It was a little expensive ($12) as compared to Black Angus and hamburger (under $5), but I did want us to try it. Brought it home and immediately divided the meat into two 8 ounce portions, so that we could each eat a normal 4 ounce portion@ two meals. Then placed them in the deep freezer. The next day, I removed 8 ounces, thawed it naturally and cooked it as normal. It was cooked & served, the flavor was good. Different tasting from the other meats we normally eat, but not objectionable. Shortly after eating, both of us noticed a queasy stomach, so it had to be the meat. I sent the company an email asking if this was normal, and the VP of sales replied within 24 hours. He explained that the company ships their meat frozen to distributors in the USA direct from the company. He felt that something might have happened with the meat after they delivered it to Ingles markets, which made sense. Ingles had it displayed in the fresh meat case and not frozen completely. He wanted to get the meat back for testing and sent an overnight air freight foam container (prepaid both ways), and even sent money ($20) to cover my cost plus extra. They forgot to include freezer packs to keep the meat cold during return. I provided one, but other than that, it was a great old school type customer service experience. The only reason, I have given 4 stars vs 5 stars is it would have been nice to know what they found with the meat. I will be trying it again, but I will look for a distributor that keeps it frozen and not on display in the fresh meat case. Unfortunately, I threw the receipt away thus I can't provide proof of purchase.