Greggorrhondahotsprings

I brought my 2013 Honda CRV in to be service on 4/19/2021 to be serviced at Gregg Orr Honda of Hot Springs, a salesman Brian Sharrock approached me saying he would buy my car. I told him no I was bringing my car in to be serviced and I was on a social security income and had bad credit. He would not take no for an answer. He was very persistent and pressured me to look at other vehicles and unfortunately I was coerce into buying a 2015 Dodge Charger for $******* which was a higher price than I realize because the salesman never told me the price when looking at the vehicle thou I ask several times. Robert the finance manager told me the easycare insurance and gap insurance was required which was also put on the credit application to be financed. I did not recieve any paper work that day Robert the finance manager said it would be mailed to me. I brought the car back the same day 4/19/2021 and ask for my vehicle back they brought me to see Heath he said my car had been sold and bascially I was stuck with this vehicle. The air conditioning does not work, I brought this to Brian Sharrock attention he mumble something then proceeded to the finance manager office and left me sitting in main showroom. The passenger back window does not work and he engine idles rough. I called and spoke with a Justin service man about this he said to bring it in on 4/27/2021 at 9 am. I asked if I would be charge Justin the serviceman said he have to ask his manager he did not know. I did not I fill out a credit application or received a copy of the credit application that day. Robert told me I could get a copy of my credit application from from Gregg Orr Toyota at 4709 Central Ave Hot Springs, Ar ******* so I had to drive over there to get a copy they put my income as 3580 when in fact my income is 1380. There was no buyers guide on the car nor a price sticker.
They said I can trade it back in when I register the car. I can not afford to register this vehicle. I am so unhappy with the customer service it has been the worst car experience I have ever had. I spoke with the finance manager Robert and express my concern he said he was sympathetic and I need to speak with the general manager Heath and hung up. I tried to reach out to the manager left my number Heath has not called me back. And to find out I am not the only one they have taken advantage of