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  • Grubhubb

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Overview

Grubhubb has a rating of 1.8 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Grubhubb?
Top Critical Review

“Refund Scam by Grubhub”

clay w.
5/16/20

Buyer beware, refunds were promised, but the charges showed on my credit card. Will dispute with the credit card company, but very untrustworthy, and will never use again.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user clayw38
1 review
0 helpful votes
May 16th, 2020

Buyer beware, refunds were promised, but the charges showed on my credit card. Will dispute with the credit card company, but very untrustworthy, and will never use again.

Thumbnail of user scottw113
3 reviews
13 helpful votes
February 5th, 2020

Ordered two items (both soup, so something already prepared) at 1:30PM. Was told expect delivery between 2:05 - 2:20pm. Then it was moved up to 2:45pm, then 3:05p. Then 3:30pm, then got at text saying 3:55pm. Called and cancelled. I am a first time user and NEVER AGAIN.

Thumbnail of user isaach29
21 reviews
77 helpful votes
May 27th, 2020

This service is good if you don't have time to cook or just wanna order out and don't want to go and pick up the food. The problem with this service is the minimum of $10 you have to spend to use this service and the delivery fee. So you end up sending on average of $16-$20 with is too much for me to want to spend. I never use this service very often because of the $10 minimum and delivery fee. GrubHub needs to get rid of the $10 minimum and delivery fee. Some of us don't wanna pay delivery fee and have to spend $10 at the minimum.

Thumbnail of user alisonl55
1 review
0 helpful votes
November 16th, 2019

They never call me to let me know to go outsideto get my food since there's no parking on my street. They always text & you can't text back. I've dealt with this twice now delivery people stealing food.

Thumbnail of user dianer320
1 review
0 helpful votes
November 11th, 2019

Waited over a hour for food gave driver instructions how to deliver my food 5 times. He refused to come into the building. I had 50.00 worth of food and was helping a grandmother with three kids waiting to eat. After 20 minutes of going back and fourth with him he left with the food. I called and reported him. They refunded my money back but refused to give me credit me anything for having to reorder and wait another hour for delivery. I had children waiting to eat.

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