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  • Guardian Arms

Guardian Arms

Overview

Guardian Arms has a rating of 2.46 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. Guardian Arms ranks 1st among Guns Other sites.

  • Service
    8
  • Value
    8
  • Shipping
    4
  • Returns
    4
  • Quality
    6
See all photos
How would you rate Guardian Arms?
Top Positive Review

“Best gun instruction ever!”

Susan S.
4/17/23

Edgar at Guardian Arms taught a basic pistol class today! It was fantastic. It was informative and functional. He taught us basic steps to be precise and safe. Safety comes first for everyone! I enjoyed this class immensely. If you are a new gun owner or feel rusty at your abilities, check out Guardian Arms; they are well worth any time and money you spend! I can't wait to get more training! Susan Stolsig, 4/15/23

Top Critical Review

“Scammed”

Rick Z.
3/5/22

Ordered $300 and was told that I would receive a confirmation email with my order number in 2-3 working days. 5 days later still no email and they ended the online chat through the website when I asked them about my order. We have a Putin right here in the USA getting rich off of the people wanting to support his business. Bruce W Reynolds's FFL 6-01-031-01-4B-06802 is the impersonator. SCAM ALERT!

Reviews (19)

Rating

Timeframe

Other

Thumbnail of user rickz54
1 review
0 helpful votes
March 5th, 2022

Ordered $300 and was told that I would receive a confirmation email with my order number in 2-3 working days. 5 days later still no email and they ended the online chat through the website when I asked them about my order. We have a Putin right here in the USA getting rich off of the people wanting to support his business. Bruce W Reynolds's FFL 6-01-031-01-4B-******* is the impersonator. SCAM ALERT!

Tip for consumers:
This is a scam. Beware

Products used:
None never received what I ordered

Service
Quality
Thumbnail of user harlanl17
1 review
0 helpful votes
February 17th, 2022

Several flags:
1. No HazMat transportation fee charged for reloading powder. No taxes charged.
2. Actually had powder, primers and brass not available anywhere else in the free world at a fair price.
3. Minimum $250 purchase, $25 flat shipping, Free shipping at $300.
4. Would not answer phone or the 24/7 chat line.
5. Finally texted me (from phone number on website) to take my payment via Venmo
6. Gave his info *******@Eden-Anderson for payment
7. Venmo said the last 4 of the phone No. He texted me on did not match eden-anderson.
8. Read reviews on this site and got an education.
So I canceled the order. Hopefully, that is the end of it.

Tip for consumers:
I believe this to be a Scam for reasons listed in my Review.

Products used:
I canceled the Order.

Service
Value
Shipping
Returns
Quality
Thumbnail of user khanc6
1 review
0 helpful votes
March 9th, 2022

I was researching and looking to buy an upper and placed an order. By then I realized they only accept Zelle which is a major red flag so I had told the person on the online chat to cancel my order which they said they did. Very next day I'm getting spammed with text messages about violating their user agreement and that they wouldn't cancel the order, anyhow I responded with the impersonators FFL and Name & told whoever it was to stop contacting me or I will bring up harassment and fraud charges on the website. Always do research if you are not familiar with the retailer/online seller.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeremys796
1 review
2 helpful votes
December 20th, 2021
Verified purchase

THEY WILL TAKE YOUR MONEY AND YOU WILL NEVER GET AHOLD OF THEM AGAIN! THIEVES! DO NOT ORDER FROM GUARDIAN ARMS LLC

Tip for consumers:
DO NOT PURCHASE FROM THIS COMPANY!

Products used:
Never received anything. They are thieves!

Service
Value
Shipping
Returns
Quality
Thumbnail of user carlosh363
1 review
0 helpful votes
December 21st, 2022

Place an order, tried to contact them. They contacted me telling me they shipped the items and wanted me to pay them. When I told them I had not paid yet, they ask for payment. I told them I would pay when it arrives. Since they already shipped. I send them a copy of the scam alert and stopped contacting me.
I guess I will either get it and I will pay or not get it.

Thumbnail of user michaelp3513
1 review
1 helpful vote
June 24th, 2021

I recently found them on Facebook, I was referred by a friend whose being doing business with them for a while now I, placed an order for some ammo and I got my package within a week, they're totally legit, would recommend anyone to go there..

Tip for consumers:
Gun owners , ammunition

Thumbnail of user chrisj1091
1 review
1 helpful vote
March 11th, 2022

They're taking full advantage of the scarce market with respect to firearm related products. I ordered in too much of a rush, and it cost me nearly $300 dollars. The site is hosted in France. A simple Google maps search of the address on the site shows it's a wooded lot, with nothing even remotely resembling a business. Had I taken about 2 minutes to do a search for them, I might have found this forum, and saved myself a lot of money. The live chat feature of the website is only interactive for those who haven't paid yet. They immediately terminate all contact once they realize they've already got you. These are some sorry individuals. I hope they get theirs.

Thumbnail of user myronl27
1 review
1 helpful vote
February 26th, 2022

I sent money through Zelle and was told I would receive a tracking number in 2 days but received nothing and now they disconnected the phone number they gave me and also unregistered the email i sent the money to through Zelle. When I call and leave emails I get no response. They have a chat window tha pops up when you go to the web site but when I start telling them the issue they hang up.

Thumbnail of user jd957
1 review
2 helpful votes
January 30th, 2022
Verified purchase

Don't order from this company. They are scammers. They only take venmo or Zelle which is a flag to begin with.

Thumbnail of user philipb516
1 review
0 helpful votes
March 24th, 2022
Verified purchase

Jan 2022 I ordered CFE223 powder. Paid with Zelle. Do NOT do that! I never received the powder and on the first phone call to them they hung up on me. Number is no good now. Note that this complaint was for GuradianArms.net NOT the. Com address please do not confuse the two. The legitimate on is in Washington. The scammer was in Maine.

Tip for consumers:
Do Not use!

Products used:
none

Thumbnail of user stevenl1256
1 review
4 helpful votes
November 19th, 2021

Stay away from GuardianArms.net. They lie about ammo being in stock, take your money, then don't deliver, don't answer the phone, don't return calls, don't respond to emails, don't respond to messages through their website. GoogleMaps shows a residence with taxidermy business at their address. Other scam detector sites also advise staying away from GuardianArms.net.

Thumbnail of user dennisw769
1 review
3 helpful votes
January 14th, 2022

Placed my order, paid thru Venmo, next day my order was cancelled and have been trying to call them, no one answers phone goes to voice mail. Communicated with Evan Cole on line, sent payment to his email.

Tip for consumers:
Do not use this company.

Products used:
None, they took my money and then cancelled my order.

Service
Value
Thumbnail of user iradavidk
1 review
4 helpful votes
September 9th, 2021

Seconds after entering my credit card info for an order there was fraudulent activity. It was block by my bank, so all well. I don't know if their site has been taken over or if it is fraud from the beginning.

And the website is in France. The e-mail is hosted in the Bahamas.

Tip for consumers:
Avoid it.

Products used:
Non, just had to get a new credit card number.

Value
Thumbnail of user claytonr78
1 review
3 helpful votes
December 12th, 2021

As stated in other reviews, they are not legit and do not follow up after they have your money. Do not waste your effort and money. The communication completely stopped after I asked a few questions about their location…when the answers stopped making sense and stopped…I knew I was out the money. Stay away.

Tip for consumers:
Stay away and if you are taken, discuss with FTC

Products used:
Nothing, never was shipped and lied to by website company

Service
Value
Thumbnail of user douglash600
1 review
3 helpful votes
February 5th, 2022

Do not send them your money! This is not a real business! You will never hear from them! I have filed a complaint with the FTC.

Thumbnail of user curti3
1 review
0 helpful votes
March 16th, 2022

Same story. I should have known when they offered a 10% discount for paying via Zelle. I was scammed for $269.

Thumbnail of user ericav90
1 review
0 helpful votes
February 21st, 2022

They steal money, go under a name of Melisa Delph to steal the money without delivering the product.

Tip for consumers:
Buyer Beware

Products used:
Did not receive any product

Thumbnail of user scammerse
1 review
9 helpful votes
February 1st, 2022

https://reportfraud.ftc.gov/#/assistant

If you have been scammed by this website, please report it to the FTC and dispute all charges with your bank ASAP. The main person of interest is Neal L Vreeland from Wyoming.

I was scammed earlier in January. I just filed the dispute with my bank and got refunded immediately (not credited by the bank) because the wallet I had sent my payment to was suspiciously closed.

Neal L's personal information was found through one of his fake Facebook profiles by the name of Neal R Vreeland (who is a REAL person) so not only is monetary theft taking place, but identity theft is as well.

If you want to peep his venmo, there are 2 accounts that link him not only to this scam of a website but a ton of others *******@NEAL-VREELAND is the venmo account that linked him to the scams via comment section of sent *******@swwwcnauge is the other venmo account that links the Neal R Vreeland Facebook profile to the scammy venmo (first@ above).

If you wanna check out his instagrams, there are 2. One is a fake and one is for the real Neal.

Naugue0 is the account for Neal R Vreeland (impersonator account).

N_vreeland is the account for Neal L Vreeland (scammer).

All of this information has been passed along to Neal's local law enforcement, as well as the FTC and FBI for internet crimes and identity theft. It is just being shared so you may do as you please. He made the mistakes of following himself, friending his family and commenting on his own venmo that exposed the true scammer.

He is also associated with a Dave Logan or Bright Dave on Facebook and an account "envyworld" on Instagram.

Service
Value
Shipping
Returns
Quality
Thumbnail of user susanstolsig
1 review
0 helpful votes
April 17th, 2023

Edgar at Guardian Arms taught a basic pistol class today! It was fantastic. It was informative and functional. He taught us basic steps to be precise and safe. Safety comes first for everyone! I enjoyed this class immensely. If you are a new gun owner or feel rusty at your abilities, check out Guardian Arms; they are well worth any time and money you spend! I can't wait to get more training!
Susan Stolsig, 4/15/23

Tip for consumers:
I know about the excellent training, and from now on, I will make my purchases from Guardian Arms!!!

Products used:
Not Applicable

Service
Value
Quality

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Thumbnail of user patriciag1502
Patricia G.

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