Hair Vivi has a rating of 3.97 stars from 60 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hair Vivi most frequently mention customer service. Hair Vivi ranks 15th among Wigs sites.
No critical highlights yet
Despite reading some bad reviews about Hairvivi, I decided to run the risk and invest my money in one of their wigs. The quality of the hair is impeccable - even healthier looking than my own! I have been wearing the very same wig for over 2 months, I used hairspray and curling irons and washed it, and I never had any problems with tangling or shedding - it actually never shed one single bit, unlike my own hair. Extremely, extremely satisfied with the brand and it's a shame that others did not think the same.
Spent almost $500 on a wig that is now balding, and unwearable. This unit didn't even last me 6 months, i look ridiculous. Once I noticed the balding I contacted customer service with pictures and their only response was for me to pay $60 and send it back to CHINA, so they can determine whether or not the balding frontal and overall poor quality was my fault. Or offer me $50 off a new wig, which is NOTHING considering their units go for $200+. Not to mention when i first purchased it, i waited 2 weeks with no updates or shipping information. Horrible company, nonexistent customer service, and overpriced poor quality hair. Will be contacting my bank as they have no intention of issuing a refund or replacing the unit.
Despite reading some bad reviews about Hairvivi, I decided to run the risk and invest my money in one of their wigs. The quality of the hair is impeccable - even healthier looking than my own! I have been wearing the very same wig for over 2 months, I used hairspray and curling irons and washed it, and I never had any problems with tangling or shedding - it actually never shed one single bit, unlike my own hair. Extremely, extremely satisfied with the brand and it's a shame that others did not think the same.
Truly adorable 💓 wigs from Hairvivi! I have purchased three different wigs from the Hairvivi and I am very satisfied! The quality and appearance of the wigs are just as good as those from influencers. The styles remain after washing many times and the colors are beautiful!. The excellent customer service makes for a wonderful shopping experience! Thank you!
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
Been a customer for several years. Been totally happy with everything i've purchased. They have a great return policy that i have only read about but never had need to use. Affordable pricing, easy to work with. Receive item promptly, good quality and fits good plus it was delivered on time. Would recommend!
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
OMG! The hair came Monday order last Tuesday from the sale! And all i can say is Hairvivi Hair your hair is the BOMB‼ Cant wait to order my birthday wig in a month‼ I am so in love with the texture, the softness, EVERYTHING‼ Ive been wearing weave extensions for a very long time, but this wig is by far the BEST ive ever had in years‼ Very Affordable and cute. Thanks for all the extra goodies that come with the hair too
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I've made three purchases from Hairvivi so far and I've been pleased with each one. The merchandise is exactly as described, the prices are great and delivery is quick. I would definitely purchase from here again. The pic was the one Hairvivi sent to me for my reference before shipping. The same as the one I received. So Beautiful!
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
Every unit I've bought has come within less than a week and in perfect quality. My oldest wig is about a year and a half old and still looks fresh and new when I install it.
They also have amazing deals, gifts and VIP groups for frequent customers which I love!
If you want a good quality wig for a good price ORDER FROM Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I waited a year to do my review so I can give people full context. I am a male, who is mixed race black/white, my hair is fine and is the 16inches, so I got the 16in. Unit. I do have thinner hair on top due to radiation exposure and made this purchase while I save for the hair transplant.
Now, I want to say that it is great out of the box, for those who like more volume you can certainly wear it from the box, the perimeter is pre-plucked and to me was very realistic, and the framing of the hairline is very natural, it is a tiny bit reddish tint on the cappuccino last from tinting, so I'm gonna try the lighter one, I wish it was transparent lace. I am fortunate to have a roommate that works in a salon, so they put layers in it and "took some weight out" as he says lol: volume-wise. So it became very natural. I plucked the heck out of the part lol although it looked good from the start, I will say being new I over-plucked the sides so I'm buying a new one.
The unit had no smell and minimum shedding and I use the Tresemme Keratin Smooth Shampoo/Conditioner and flat iron spray. It does swell a little in humidity like human hair and it looks like a fresh blow-out, with little tangles from the nape when sweating, but not too crazy. I get hella compliments and they think it's mine. You can wear it glueless for sure, as I did a lot. Im a sweater so here in NYC in the summer I use the Ebin Active and do 3 spray-on layers and it's good all day.
Sorry, my review is so long. The photo in the salon is my hair before braiding and then the unit after cutting/layering and taking some bulk out, the others are me with it on.
Tip for consumers:
Please provide more HD transparent lace wigs for the price point of 375+ wigs. The Victoria would sell more with transparent hd lace especially for us African Americans
Products used:
Ebin lace melt spray. Tresemme Keratin Smooth Shampoo and Conditioner
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.
I just received my Victoria wig in the mail on today and it is absolutely gorgeous! The pictures do not do it justice! The texture and feel of the hair is so soft and manageable. The packaging was beautiful as well. I have ordered many different wigs from several places but this is by far my favorite. I will definitely be ordering again. The shipping was fast as well, I received my order within a few days and I had ordered it during the holiday! Very impressed
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I bought the Evelyn wig and am in love with it. It looks very natural and elegant. I've worn it a couple of times now and it is beginner friendly. I only wish the lace came pre-cut. The wig had a pleasant smell straight out of the package. It was full and looked just like the one here. There was a bit of shedding after I cut the lace around the ears, but I believe that's normal. It hasn't shed much since. I will buy from Hairvivi again in the future. You get what you pay for.
Tip for consumers:
You will need to ask for hair clips and extra accessories as they aren’t included.
Products used:
Wig
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
Amazing customer service. Specially Eva is awesome and was extremely helpful.
I would totally be back to shop again at Hairvivi Hair online.
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I LOVEEE everything about Hairvivi so far. The ONLY complaint is that the hair swatches online, aren't entirely accurate. I got the Vivian wig, and it looks a little blonder than online, but it ended up working out anyway for me because I'm in the process of going lighter anyway! The shipping? So fast. I think it got to me in like a week, maybe a week and a half max. Packaging? So nice. The hair is so soft, and curls beautifully. I think next time I'll get the thickest one but as now now, I have no complaints!
Hi,
Thanks for your review.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
If you have any problem about the wig, kindly contact our email and our customer service will help you solve it!
Wish you all the best!
Hairvivi
I absolutely love the quality of these wigs and fast delivery! I'm on my 4th glueless human hair wig with Hairvivi which I love my ladies. Each one is packed with care and always includes great gifts! The hair quality is amazing. From straight long and short bobs and medium hair each piece is made with good quality human hair. Easy to install no glue needed. My newest favorite is the Evelyn wig! I highly recommend Hairvivi. My orders always come within 5 days or less with free shipping. Oh and there is always a sale and you can pay in 4 installments very affordable. Anyway I will never purchase wigs anywhere else. Hairvivi for life!
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
Excellent customer service and care. Great products with superb prices. I have alopecia and was very hesitant to order and wear. The site as well as the information and customer service gives you a ton of information. I'm very satisfied and you have a customer for life!
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I ordered the Alice wig. The quality is great. I do wear them since a half a year. I curl and straighten them almost every day. Will definitely buy again. They are more expensive than other brandds but the quality is worth it,
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
My two recent wigs are my favorites the Her Majesty and Noelle. I have gotten so many compliments they are gorgeous. I have a couple of Hairiviv wigs which I am also very pleased with. Customer service has helped me in so many situations and I am so pleased with that thank you
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
Response was quick and very professional. The quality of the Hairvivi hair here is amazing always recommend this hair company when compliments are giving when prices are mention I always say quality over quantity any day and if you stick around it'll pay itself back always having deals promotions bogo's etc. Nobody represent us like us (black women)& this company definitely represents us second guessing it don't go for it baby and be slayed if it ain't the purple box it ain't right! I still have my first wig from 3 years ago washed in my purple storage bag ready to use and it's still in top notch shape please believe me if you care for it'll definitely never disappoint & that's all folks...
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
I have purchased from luv me twice now and I have love my wigs. They are also so quick to send your products and they fill it up with so much useful goodies.This is my one true and tested hair destination for authentic human hair and the best options for glueless wigs.
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with our hairvivi wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
Best wig ever! It's worth the investment! Great quality wig, and worth the investment I suggest HairVivi, it's amazing hair!
Thanks so much for your affirmation to our wigs.
Your encouragement gives us the confidence to introduce more different new wigs to our customers.
Wish you all the best!
Hairvivi
Love my chase wig, the color is perfect, quality is great I find myself wearing them all the time. The wig arrived the day after I ordered them! I'm completely obsessed with my 22" Chase wig with cappuccino lace!
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi
Haven't tried it on yet since I have box braids in at the moment but girls! This wig is popping! It's REALLLLY soft! Nice blonde/brown highlights! The lace is very nicely customized you literally could just cut the lace and wear it straight out of the box! I'm very pleased and can't wait to try it on! I did a unboxing reel on IG you can check it out: my IG is: z__einaaa (2 underscores)
Tip for consumers:
Look at reviews of the wig you want to purchase don’t simply rely on the websites pictures
Products used:
Elliot Wig and some freebies!
Some people may want the scalp look more natural and then use the fake scalp method when they wear the wigs. Though this method do will let the scalp of the wig very natural just like your own. But when you adopt that method, it will not succeed all the time. Because it do need some skills and someone may find it is very difficult to realize it. For those beginners who want have a natural scalp color, it is not friendly and unrealizable. Even though you have mastered in this method, it will take too many time (at least one hour) and need many tools like glue, spray and cap. Sometimes you need hurry to a interview or a date, this method may let you late for those important occasions. And if you want to wash it, it would be more complicated because you need to take it down, and next time you wear it, you have to repeat the same routine. It is way too tiring.
Now Hairvivi pre-made fake scalp wig has solved the problem for all wig-wearer. They create a new wig with fake scalp which really change the game and take it to a new level. If you don't know how to bleach, pluck or do the scalp method, that is okay because Hairvivi has done all of them for you. You don't need to worry many problems, like "there a weird shadow under the hair", "the parting is too dark or too light", "my wig is so fake and make me awkward" or "that method is complicated and wastes me too many time". When you wear the fake scalp wig from Hairvivi, these troubles will disappear. It is a literally "do-nothing wig" and combine convenience and beauty all together. The wig has already been attached with a bald cap in lighter or darker color, which seems a little movement but very revolutionary. So when you receive the wig, you just need to get it out of the box, wear it and cut the lace off, then everything is done. Less manipulation, less time, less trouble but more beauty, maybe that is the best description for the fake scalp wig from Hairvivi.
If you want more details, please go to their website.
Spent almost $500 on a wig that is now balding, and unwearable. This unit didn't even last me 6 months, i look ridiculous. Once I noticed the balding I contacted customer service with pictures and their only response was for me to pay $60 and send it back to CHINA, so they can determine whether or not the balding frontal and overall poor quality was my fault. Or offer me $50 off a new wig, which is NOTHING considering their units go for $200+. Not to mention when i first purchased it, i waited 2 weeks with no updates or shipping information. Horrible company, nonexistent customer service, and overpriced poor quality hair. Will be contacting my bank as they have no intention of issuing a refund or replacing the unit.
Tip for consumers:
Not worth the money, unit wont even last you 6 months
Products used:
Ariel wig
This is the best wig ever swear to god the hairline looks like it's growing straight from my scalp. It's super expensive but I see why it's GREAT quality. I'm only going to buy hair from here from now on I cannot go back to my old wig dealers after getting such a great wig thank you
Products used:
Wig
I bought a Cora reddish brown curly wig from this company, honestly, the picture with the mannequin doesn't do the color justice! It can transform from a fruity red(in sunlight), a strawberry blond, to a copper chocolate. I'm in love south this unit and thinking buy another one.
The frontal unit that I received is a quality product. It will be my 'Special Occasion' wig. It was packaged nicely, with instructions on the best way to care for it. High recommended!
Tip for consumers:
Two weeks shipping time; not 10 days.
Products used:
Frontal Lace Wig
Innovation and progression have always been at the core of everything Hairvivi does and it’s our driving force. We were founded with the purpose of helping customers achieve the most natural-looking wigs using techniques that have never been done.
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi