Hand-Tools.com

I messes up my order. They fixed it. Fast E-Mail response and great communication. They are a little slow in mailing but no problem getting your stuff. Seems to be a Great company. I will order again and don't expect any problems at all. Fantastic engraving on knifes I have ordered. They look great. I can; t brag enough on there commutation plus they have a phone that actually works, and someone actually picks up.

It took a phone call and threatening to cancel payment with VISA to get my order shipped. They never answered any of 3 emails. They accepted payment and still had not shipped after 6 days. WOULD NOT RECCOMMEND THIS OUTFIT TO ANYONE!

I ordered a Purple Zippo lighter with a silhouette of Elvis and i am very excited to receive it. The price from this company was the best available online, and i am extremely impressed with their laser engraving technology they use. There is a youtube video on the site which demonstrates their laser etching system and its pretty cool. I recommend you check this site out.

I found this Underwater Kinetics Super Q LED rechargeable dive light at Hand-Tools.com, very nice deal! The initial web order somehow didn't go through, but their customer service was easy to reach and solved the issue! Shipping was quite fast, the item exactly as described! Thinking about getting a second one as backup.

I ordered a knife that had its first production run in 1995 and I still got it from Hand-Tools.com. The communication was great. I recommend this seller also to all buyers from abroad because of the quick and reliable shipping. For me it was a perfect purchase.

They had an old knife I had been looking for, and it came through no problems.
Recommended!

I love my Slip N Snip scissors that I purchased through this site. Hand-tools.com has a very easy site to navigate with many kinds of knives and scissors to choose from. I found this not only the most friendly site in which to purchase the Slip N Snip scissors but the cheapest, too. An honest dealer. Thanks for such a pleasant purchase.

They're a little slow for some orders, but they warn you about that ahead of time (It took a week to process my order before it was shipped). Other than that, though, they're a great company! I would definitely recommend them.

I bought a knife and leather cover for $400. It was listed as in stock. After more than 10 days, they still have not even mail it out yet! I am getting very worried it may be a scam site.

My advise, please reply to emails and update clients on the reason for the delays. If and when it actually ships out, I sure hope they use express mail and not by sea or land.

I will update if I got scammed or this is a genuine business site.

I purchased a Cold Steel Trail Boss axe. The company provided timely communication via email when the item shipped. Item arrived as scheduled exactly as advertised. The item was a non-standard shipping length but was packaged to avoid damage during shipping. A pleasure doing business with you. I'll definately shop here again!

Great site. Order delivered in time. Exceeded my expectations.

I thought they had forgotten to engrave my axe, until I looked REALLY hard and found something under the rust. Yes, the axe had rust on it.
I still have the rag with red on it from cleaning. I found what seems to be my name on it. I can barely make it out and still not clear
With a magnifying lens. Nothing like what they have on video on their homepage. Communication was great until I noted the problem. I've sent 3 mails over the past 6 days about my situation but no answer. I know its too late but I read the fine print on the home page. "Not responsible for engraving" What can I say... At least I got the axe? The engraving was so small that I could possibly pretend its not there? Wish I could at least get my engraving money back...

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Looked all over for the city stick either no one had it or was 40.00 more i love this place im looking here first when i need something

They had the obscure item I was looking for at a fair price. What made me order from them over others was not only the price, but their reputation as a good business. They also claim to destroy all personal credit card info after they process it, so that is good too!

Had a kinfe i couldn't find anywhere else and for a fair price. The "quantity on hand" information was up to date. I highly recommend this site

The executive ice scraper is rad- reasonably priced, completely legal, and easier on the hands than brass knuckles. It looks great on my key chain too.

Good and interesting site. Easy to use.

I ordered a knife for my husband on Nov 29th 2012. My credit card was charged instantly and yet not only have I still not received the item ( it is now 12/17/2012) but the item has not even shipped yet! It was in stock at the time I ordered it and when I contacted the retailer over one week ago they told me it would ship out last week! If your shipping is slow then let people know this! My husband ordered two items from another online retailer last monday and had the items by friday! They sure took my money fast, too bad they don't ship that fast!

Laser engraving option is great. Good prices. Nice website.

Found a knife I was looking for this site has it for 20 bucks less. Ordered it today and everything has run smoothly so far.

I think this company is awesome, they were very polite, and the most important thing is that I got the Antique Silver Ninja sword for roughly $10.00 less than the other site I was about to buy it from. I cancelled my order with the other guys to buy it here. I shopped around a lot and this company had it at the best price.

Found a great deal on some outback throwing knives and got them laser engraved for cheap.

Bought a Gerber knife from Hand-Tools.com - prompt e-mail response and shipping confirmation. Knife arrived just as expected. Great and easy transaction.

Wonderful website, they had a knife I have been looking for everywhere.
Price was better than the dealer's website advertised.
Fast service, and the engraving is awesome.
I am going to love this knife for years to come.
Easy checkout, and fast service!