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Claim Your BusinessAfter placing my order on 3/19/21, I received an email that stated orders are delayed by 1-2 weeks. So I wasn't worried about not hearing anything for a couple of weeks. On 4/12/21 I sent an email inquiring about my order, I was told "Your order is being processed and will be prepared for shipment. You will be notified via email about the tracking information as soon as we dispatch." I sent an email on 5/1/21, again asking about my order. The email I got back was "We are sorry to inform you that we cannot deliver your package to the address you provided. Do you know any person that can receive your package with a different address? Please let me know and we will deliver your package." I gave them my mom's address and they said "We are sorry to inform you that we cannot deliver to this address also" So I got a refund. Disappointed in not got getting the product I ordered and that it took them so long to figure out they cannot ship to me, at a regular house address.
After placing my order on 3/19/21, I received an email that stated orders are delayed by 1-2 weeks. So I wasn't worried about not hearing anything for a couple of weeks. On 4/12/21 I sent an email inquiring about my order, I was told "Your order is being processed and will be prepared for shipment. You will be notified via email about the tracking information as soon as we dispatch." I sent an email on 5/1/21, again asking about my order. The email I got back was "We are sorry to inform you that we cannot deliver your package to the address you provided.
Do you know any person that can receive your package with a different address?
Please let me know and we will deliver your package." I gave them my mom's address and they said "We are sorry to inform you that we cannot deliver to this address also" So I got a refund. Disappointed in not got getting the product I ordered and that it took them so long to figure out they cannot ship to me, at a regular house address.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.