• Harbor Frieght

Harbor Frieght

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Overview

Harbor Frieght has a rating of 2.25 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Harbor Frieght ranks 160th among Building Construction sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    2
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Harbor Frieght?
Top Positive Review

“Cheap Stuff that I need”

Zax S.
11/3/21

Tarps, magnification for making items in my shop and other items are best purchased from them. Amazon prices are much higher. When on a road trip I stop and one and stock up.

Top Critical Review

“Manager does not like helping women.”

Karla R.
2/8/22

As I went into the store I left my cart by the restroom as I needed to use it. The manager saw me put it close by. When I came out of the restroom by cart was gone. The manager was still close by so I asked him about my missing cart. And he said that he had taken it. What? Why? So I grabbed my cart and continued with my shopping. I was in to buy a paint sprayer. There was none in the shelf, so I asked the closest employee if they can help me get one from the back. To my luck, it was the same employee who took my cart, the manager! It was too late, I had asked the wrong person! He said to me that there was none because someone before me had bought it. What type of response is that, right! So I waited in front of the area he had went into the back. It was taking quit a while. Then i asked a female employee if she would be able to check if the manager fell asleep while looking for my paint sprayer. Guess what? The manager went a different way and never told me the paint sprayer was in the front. How rude right! The only courteous person was the young female register employee.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user karlar118
4 reviews
0 helpful votes
February 8th, 2022
Verified purchase

As I went into the store I left my cart by the restroom as I needed to use it. The manager saw me put it close by. When I came out of the restroom by cart was gone. The manager was still close by so I asked him about my missing cart. And he said that he had taken it. What? Why?
So I grabbed my cart and continued with my shopping. I was in to buy a paint sprayer. There was none in the shelf, so I asked the closest employee if they can help me get one from the back.
To my luck, it was the same employee who took my cart, the manager!
It was too late, I had asked the wrong person! He said to me that there was none because someone before me had bought it. What type of response is that, right!
So I waited in front of the area he had went into the back. It was taking quit a while. Then i asked a female employee if she would be able to check if the manager fell asleep while looking for my paint sprayer. Guess what? The manager went a different way and never told me the paint sprayer was in the front. How rude right!
The only courteous person was the young female register employee.

Tip for consumers:
Name tags on employees to identify workers.

Products used:
Paint sprayer.

Service
Value
Shipping
Returns
Quality
Thumbnail of user berniem112
7 reviews
1 helpful vote
June 12th, 2023

Horizontal engine - claimed to replace b&s.
4 hours work and new cables to make it go.
Pay the price for an exact engine that you need, whether Honda, craftsman, or Toro.

Service
Value
Thumbnail of user guyk66
1 review
0 helpful votes
February 2nd, 2023

Up to this point no problems. I was going to buy an inspection camera. The guy ahead of me was buying some Pittsburgh sockets they told him if he returned them there was a 20% restock Fer. He bought them. I get up to cashier with the inspection camera and he tells me rhe samething. I said I haven't heard of this with the many weekly purchases I have made. He said sorry I just want to let you know. I said what about your club members is that a perk? He said sorry no. I asked if they had one the could demo I want to be sure the view is clear and crisp. He again said no. I said ok I can't buy this. I can buy it on Amazon and return free for a full refund. I told my wore not to buy me the inside membership again. I don't plan on buying there in the future. To bad I really like the place.

Tip for consumers:
Ask if there is a restocking fee

Products used:
Inspection camera

Thumbnail of user zaxs
1 review
0 helpful votes
November 3rd, 2021

Tarps, magnification for making items in my shop and other items are best purchased from them. Amazon prices are much higher. When on a road trip I stop and one and stock up.

Tip for consumers:
Harbor Freight has a great website in store prices are best so go when you are near one while on the road. Great products depending on need.

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