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Hard Drives Direct has a rating of 4.81 stars from 25 reviews, indicating that most customers are generally satisfied with their purchases. Hard Drives Direct ranks 100th among Computer sites.
Proactively asks for customer feedback
388 reviews
Nothing but good things to say about them. Highly recommend. Ordered a 10 pack of drives overnight and they arrived the next day before I got in to work. Excellent all around.
The power supply I needed for our old Dell server was a bit hard to find, but you had it and got it to me overnight, preventing a shutdown of work, so thank you!
The power supply I needed for our old Dell server was a bit hard to find, but you had it and got it to me overnight, preventing a shutdown of work, so thank you!
Very happy with my order and prompt delivery. I have ordered many drives over the years and have had consistent service. Their customer service has been very helpful when I've needed help.
Hello David,
We are grateful for this 5 star review. It is always a pleasure working with you.
-CSR
Very good! I had a bad RAM stick, sent it in for an RMA and was promptly sent out another when I delivered the broken one.
Thank you Jake! It is a pleasure working with you. - CSR
Great selection. Easy to use website. Responsive customer service.
Hello Abdallah,
Thank you for these nice comments. It is a pleasure working with you.
-CSR
The delivery was prompt, actually it arrived quite earlier than expected - So thank you. My only concern was the HDD was not box. It was in static bag and looked new but besides that so far so good.
Hello Harrys,
Thank you for this 5 star review. We are happy to hear that you are pleased with your shopping experience.
-CSR
Finding product from the menus is as simple and intuitive as it is placing and tracking the order. I very much appreciate the ability to track the status of my orders via the website and am always satisfied with the pleasant and professional phone support that I receive, if need be.
Hello Chris,
Thank you for taking the time to provide your positive feedback. We are happy to hear that you enjoy shopping with us - it is a pleasure working with you as well.
-CSR
I'm very glad I found you guys you will be having a new customer, you will get a lot of business from me..
Thank you for choosing us for your purchase, Robert. We look forward to working with you again soon. - CSR
Good experience, very helpful and very quick shipping
Hello Tariq,
Thank you for your review. We are happy to hear that your experience was a good one. We hope that you will shop with us again.
-CSR
Very fast shipping, and the products are always the highest quality for the best price.
Hello David,
Thank you very much for your ongoing support. We truly appreciate this kind review.
-CSR
Easy to search for parts, selecting bundle packages makes it easy to add to cart.
Hello Switi,
We are pleased to hear that you were able to navigate the site with ease.
We hope to hear from you again soon - thank you for your business.
-CSR
Consistent results each time I have ordered. No issues.
Hello Daryn,
Thank you for your order and this 5 star review. We hope to hear from you again soon.
-CSR
Always stock and quick turn around on legacy HP drives
Thank you for your ongoing support, Don. We are grateful for your business. - CSR
Quick delivery. As described. Would definitely buy again.
Thank you for this excellent review. We look forward to working with you again! - CSR
Finding and ordering was super easy and delivery was very quick with good pricing. No complaints here and customer is happy.
Excellent choices in stock at a great price with fast shipping. Packaging was perfect and everything arrived in perfect condition. Will definitely make future purchases with Hard Drives Direct!
Hello Tim,
Thank you for your excellent review. We value your feedback.
Please come back soon!
-CSR
Got what I needed for an older server, fast shipping with no issues.
Hello Jason,
We are pleased to hear that you enjoyed shopping with us. We are thankful for this 5 star review.
-CSR
Simple to understand checkout system. Items available and received when expected.
Thank you for your positive comments BJ. We hope to work with you again soon. - CSR
Good experience HDD arrived quickly and well packaged
Hello Lawrence,
Thank you for taking the time to provide your feedback. We appreciate this 5 star review.
-CSR
Always a good service, easy to find the product and easy to order... got the delivery without any problems
Kev
Hello Kevin,
Thank you for this 5 star review. We hope to work with you again soon.
-CSR
Everthing is good! Puchared HPE harde drivers almost for 10 years from your site. Most hard drives almost ruinning for 10 yes.
Thank you for your continued support! We are grateful for your business. - CSR
Easy to order online, shipping same day and product was as expected.
Hello Bill,
Thank you for this positive review. We are pleased to hear that you enjoyed shopping with us. Please come back soon!
- CSR
I haven't installed it item yet, but Item was as described and arrived undamaged.
Thank you for this review, Scott. We look forward to hearing from you again soon. - CSR
Could not make a correction to the ship to address when I realized I had to enter a last name. Other than that shopping was easy.
The cost of the hard drive was much higher than expected but then it is an older model and may not even be made anymore. I was just thrilled to find Hard Drives Direct had available one of the model I needed.
The drive arrived a day earlier than estimated.
Hello Randy,
You may create, edit, and delete ship to addresses in your address book online. Please feel free to give us a call at 1-866-252-9743 or 613-599-1287, or you may email us at customercare@harddrivesdirect.com should you have any questions or require assistance in the future. Thank you for this review - your feedback is important to us.
-CSR
Gain trust and grow your business with customer reviews.
We are entrepreneurial, transparent, positive and humble. We believe that strong core values are the foundation for creating an environment which benefits and enriches our vendors, our customers and our team.
Started in 2000; We have developed a customer base of over 100,000 companies and delivered over 1 Million drives into Canada and the US since.
Thank you for choosing us for this purchase, James. We are happy to have been able to assist. - CSR